{"id":1153306,"url":"https://alion.io/job/captiveaire-technical-sales-and-field-service-engineer-31","title":"Technical Sales and Field Service Engineer","company":{"id":668715,"name":"CaptiveAire","domain":"captiveaire.com","url":"https://alion.io/company/captiveaire","size_band":"501-1000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":86,"open_postings":102,"ghost_share":0.235,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":59,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Charleston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T17:59:54Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T19:33:44Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":1},"description":"Position Summary: \nSeeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. \nPosition will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes etc. as well as business development and sales strategies. \nWhy Work for CaptiveAire? \nNation’s leading manufacturer of commercial kitchen ventilation systems, and now offeringa complete solution of fans, heaters, ductworkand HVAC equipment. Our primary purpose is to provide fully integrated, sustainable HVAC Systems.\nLeader inthe industryfor over 40 yearswith innovative technologies, unmatched service, competitive pricing, and rapid lead times.\nMission:to provide the highest quality products and service to our users at the lowest possible price\nStrong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developedtechnicalvideos \nWhat our employees have to say: \nThere is nevera day you don’tlearn something new at CaptiveAire. I am able to learn something new due to the freedom to take on new tasks independently and problem solve. \nI love the mindset of continuous learning and pushing the bounds of your capabilities and knowledge. I love the people I work with and the in-office work environment.I love how Captiveaireis all about connections, with customers, coworkers, end users, and everyone in between. \nOne of the things I appreciate most about CaptiveAireis how strongly it embodies the entrepreneurial spirit. I’mempowered with the autonomy to manage my work independently, while also benefitingfrom the robust support and resources of a large, well-established company. \nCaptiveAireis fast-moving and no-nonsense. We operatedifferentlythan any other company that I'veworked for with our decentralized structure. Quick action is taken when a good ideais presented. We are focused on end users where the rest of the industry is very short-sighted. We are on the front lines, actively changing the landscape of the HVAC industry. \nLearn more about CaptiveAireand our products here \nA Day in the Life: \nA technical sales role encompasses a wide variety of tasks where one day does not look exactly like the next. The projects our teamhandlesare high in volume and unique from one another, spanning throughout the whole course of design, procurement, coordination, and post-sale support. \nTypical tasks include:\nOutside sales meetings and calls to build relationships with existing and new customers\nApplication engineering to apply our products using sound engineering principles \nProject management of installations in progress-Managing schedules/plans to guarantee we can get equipment on site when the site needs it, in turn creating satisfied and returning customers. \nService and technical support of existing equipment \nSupporting end users to maintainhigh levelsof customer service, from assistingcontractors with wiring on site to remote troubleshooting for staff in the kitchen. \nTwo to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory. Territory development may include giving presentations to the engineering community, visiting new customers, or expanding contacts with an existing account.\nCommentsfrom some of our sales engineers: \nEvery day I get to help someone. Whether it'san engineer with a design, a contractor with a troubleshooting issue, or an end user looking for help to obtain better indoor air quality. I get to use my engineering skills, people skillsand business skills every day. \nOur main \"role\" is not to sell products but to provide solutions - kitchen ventilation solutions, commercial ventilation solutions, heating/air conditioning solutions. I enjoy getting to work directly with end users and helping them complete their business goals. Attending a soft opening after completing a full design-build project with an owner is rewarding. \nI love the balance between working on designs in the office and also having that face to face interaction with our customers. It's awesome to handle the design phase of a project, then also take charge of the procurement process with the end user/customer and lastly watch our equipment perform as designed once installed and the project is complete. I also love the growth aspect of my role, I enjoy molding and shaping our business in order to set it up for success and then see the value we are adding to the market. \nPrimary Job Responsibilities: \nProvide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers’ needs. \nWork directly with Engineers, Contractors, End Users, and Food Service Dealers. \nDaily tasks include inside sales support, application engineering and outside sales. \nResponsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed. \nEducate and promote CaptiveAire products to users in your market. This includes conference calls, meetings, organizing presentations, and product demos. \nResearch and develop new business opportunities with new and existing users. \nTop notch customer service and willingness to go above and beyond to serve the customer. \nQuick turnaround times a priority. \nContinuously evaluate and improve processes as well as the customer experience.\nRequired skills: \n0-5 years experience \n4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred \nExcellent computer, organizational and communication/presentation skills \nProblem solving with a passion for continuous learning \nStrong desire to interface with the customer \nEmbrace new technologies and business savvy \nPassion for work with aggressive nature to succeed \nWilling to travel for various training opportunities \nIf not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire\nMUST BE A “GO GETTER”! \nBenefits: \nMedical, dental and vision insurance \nDisability & life insurance based upon election of medical insurance \n401k with employer match \nPaid holidays \nPaid time off (PTO) based upon tenure \nFlexible spending account (FSA) \nTuition reimbursement, including for Professional Engineering (PE) License \nRelocation assistance \nSalary: \n$70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits. \nCaptive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. \nTo qualify, applicants must be legally authorized to work in the United States. At this time, we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status. \n#LI- TL1\n#P1","description_format":"text","description_chars":7656,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Continuous learning","Health insurance","Life insurance","Relocation assistance","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Manufacturing","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-09-23T19:07:54Z"}],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.568,"p_room":1,"age_days":0,"expected_fill_days":59,"reasons":["conf:2","evergreen","wave","win:early","comp:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":{"stated_usd_annual":100000,"is_top_pay":false},"html_url":"https://alion.io/job/captiveaire-technical-sales-and-field-service-engineer-31","json_url":"https://alion.io/job/captiveaire-technical-sales-and-field-service-engineer-31.json","meta":{"generated_at":"2026-09-24T21:36:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}