{"id":2142619,"url":"https://alion.io/job/car-operations-associate","title":"Operations Associate","company":{"id":21595,"name":"CAR","domain":"car.ai","url":"https://alion.io/company/car","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pittsburgh, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":90000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1671},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-26T04:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-09T23:37:18Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"This Part-Time position is eligible for many of the Carnegie Museums' Benefits.\n\nThis is a union position. \n\nThe Operations Associate is responsible for providing a welcoming and hospitable environment to guests of the Science Center. They are familiar with all areas of the museum, offerings, and procedures. Moving throughout the campus, they interact with guests, look to foster meaningful interactions, and create an overall positive guest experience. They proactively work to keep areas presentable and ready for guests. They support group visits and parking lot operations. \n\nQualifications\n\nEducation and Experience:\nHigh school diploma or equivalent is required. \nCandidate should have at least one year of experience working in customer service.\n\nKnowledge, skills, and abilities:\nThe successful candidate must be organized, be an excellent communicator, have a positive attitude and have a love of learning. \nMust be able to “think on one’s feet”, be flexible, and adapt to the everchanging needs of the museum. \nVariable schedule – weekend, holiday, and evening hours required.\n\nPHYSICAL REQUIREMENTS:\nWork requires movement throughout the museum and campus – inside and outdoors.\nCandidates will be considered qualified if they can perform the essential functions of the job with or without reasonable accommodation. \n\nPRINCIPAL ACCOUNTABILITIES:\nServe as an ambassador of the Science Center – with a focus on providing excellent guest service, hospitality, and satisfaction. Share knowledge of museum offerings, operations, and services. Regularly attend and participate in team meetings and trainings. Communicate with others in a courteous and sensitive manner, projecting a positive and professional image of the Science Center and Carnegie Museums. \nResponsible for enhancing the guest experience. Proactively greet and engage guests. Foster meaningful interactions with guests while moving around the campus, through demonstrations, activities, etc. Maintain a visible and accessible presence and be attentive to guest needs. \nResponsible for opening, closing, and daily exhibit gallery needs. Ensure the safety, cleanliness, and readiness of exhibit galleries; communicate and collaborate with other departments as needed. \nPerform daily group functions. Greet groups, facilitate lunch storage, monitor and clean lunch spaces. Proactively monitor groups, looking for ways to make a positive impact on their experience. Help ensure timely arrival of scheduled events. Work with supervisor on group issues or concerns. \nSupport parking lot operations. This includes assisting in the parking lots on high volume days, summer camp season, and during onsite group visits. \nActively support the Operations Management Team in gathering, tracking, and utilizing guest feedback. Effectively respond and address “on the spot” feedback in a timely and professional manner. \nHelp resolve guest concerns or issues as they arise. Seek support as needed. \nAttend emergency preparedness training and demonstrate an understanding of Science Center emergency procedures. Respond to emergency situations in accordance with prescribed Security Department policies. \nRegularly communicate with and work with other team members. Consistently demonstrate positive work outcomes, modeling successful skills and strategies for colleagues. \nAt all times, uphold the Science Center’s Four Keys of Operation: Safety, Courtesy, The Experience, and Efficiency; interact with all colleagues in a professional and respectful manner in accordance with Carnegie Museums Core Competencies and Science Center Community Norms. \nOther duties as assigned.","description_format":"text","description_chars":3635,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-09T03:47:46Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.738,"p_room":0.75,"age_days":13,"expected_fill_days":16,"reasons":["conf:2","win:late","comp:junior"],"computed_at":"2026-10-09T06:01:00Z"},"pay":null,"html_url":"https://alion.io/job/car-operations-associate","json_url":"https://alion.io/job/car-operations-associate.json","meta":{"generated_at":"2026-10-10T02:01:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3563,"day_limit":5000,"remaining_today":1437,"minute_limit":60,"resets_at":"2026-10-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":21595},"rest":"https://alion.io/mcp/rest/get_company?id=21595"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcar-operations-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcar-operations-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcar-operations-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/car-operations-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcar-operations-associate"}]}