{"id":2599983,"url":"https://alion.io/job/caravel-group-general-manager-tanker-operations","title":"General Manager, Tanker Operations","company":{"id":4433821,"name":"2025 The Caravel Group Limited","domain":"caravel-group.com","url":"https://alion.io/company/caravel-group","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Management","role_family":"Management","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hong Kong"],"countries":["HK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":71000,"max_usd":156000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1333},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-10T15:00:00Z","employer_posted_date":"2026-10-10","last_verified_at":"2026-11-05T06:54:18Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"Our 30-year journey rides on the passion of over 27,000 seafarers and 1,000 onshore professionals. Today, we are one of the largest independent third-party ship management companies managing over 650+ diverse types of vessels.\nHeadquartered in Hong Kong SAR, China, we operate on a global scale having 27 offices in 12 countries. Our client base spans over 100 world-class ship owners, including Fortune 500 companies from China, Greece, India, Japan, Korea, Netherlands, Norway, Turkey and the USA, among others.\nIn a shore career at FLEET, you will be working with a team of a highly passionate, self-driven and committed group of people. We aim to be a place where you can achieve your full potential, regardless of your background. We are looking for individuals who are ambitious about making a strong contribution to FLEET’s short and long-term sustainable growth - whether you are dealing directly with clients or working in a role supporting the business, such as technology, legal or communications.\nJob Position Summary\nTo provide an exceptional customer/client/owner experience during the entire occupancy/charter of their vessel(s) through innovative, best-in-class, agile, commercially adept and seamless operations.\nTanker Operations\nOperational overview of tankers along with monitoring of the onshore team of superintendents.\nImplement & monitor the effectiveness of plans & procedures to optimise the operations of tankers.\nCoordinate with and support the technical department in cargo and commercial matters.\nHandle communication with Owners, Charterers or any third-party regarding cargo and Marine matters.\nTo liaise with vetting department and technical department, to ensure that vessel is in compliance to oil majors requirements both at the ship and ashore.\nEnsure that performance of department is aligned with the set KPIs.\nLiaise with the ‘Quality and Safety’ department to review and revise SMS to ensure that Company cargo handling related procedures are in line with latest industry recommendations.\nHandle communication and claim matters with P&I Club regarding cargo matters.\nAssist in investigations of cargo related, navigation matters as required.\nTo deal with contingencies, as per specific duties mentioned in ‘Contingency Planning Manual’.\nTo interact with industry bodies related to tanker operations and compliance to the best industry standards.\nRegulatory/Legislative Statutory Compliance\nResponsible for ensuring compliance with internal and external standards through scheduled audits\nDevelop, implement and monitor a cargo and mooring audit to ensure proper governance is being exercised by delivering a safe and reliable vessel operations\nStay abreast with all regulatory requirements and ensure all changes are communicated within the group\nQuality & Continuous Improvement\nScan the environment and recommend improvement in processes to enhance productivity and efficiency in the system\nDrive implementation of approved “continuous improvement” projects in collaboration with the Quality system\nDemonstrates a complete understanding of the safety & QMS policies & procedures and ensures that on-shore and off-shore employees operate at the same level of understanding and awareness\nHealth, Safety and Environment Compliance\nResponsible for creating and sustaining a positive safety culture on-board all vessels\nEnsures a safe & compliant working environment is provided to ship staff and onshore employees by demonstrating a complete and accurate understanding and awareness\nResponsible for delivery of safety messages/ training to ship staff during site or vessel visits\nPeople and Leadership Management\nPromotes an environment of shared vision and collaboration within the group\nBuilds a culture of mutual respect and trust within the group through regular meetings with Shore and onboard employees\nDrives a high performing culture by setting clearly articulated objectives for the group and ensuring all employees have a defined development plan to deliver as per their potential\nReview talent within the group - reward high performers appropriately and take definitive action against bottom performers\nCoach and mentor direct reports to drive the desired behaviors of leadership and management. Ensure the same is practiced across the group by all line managers\nBuild capability that would empower Managers within the group to take ownership, accountability and responsibility for delivering operational excellence within the group\nRelationships\nInternal:\nLeadership team\nBusiness Support - Purchasing, Finance, Quality, Human Resources & IT\nOff-shore employees on vessels in the Group\nCross-functional & Technical Peer Group\nExternal:\nVessel Owner or a designated authority\nRegulatory/Government authorities\nCharterers\nBusiness organisations such as Intertanko, etc.\n\nJob Requirements\nEssential:\nCertificate of Competency (Master Mariner)\nA minimum of 3 years relevant experience as a Master/Chief Officer on Tankers\nA minimum of 10 years’ experience in a shore-based management role with an exceptional performance track record\nDesirable:\nDetailed knowledge and understanding of tanker operations and standards along with applicable legislation to designated vessels and crew\nExperience in developing and implementing plans, policies and procedures to support the organizations strategic objectives and service excellence\nIT literate and computer savvy\nCompetencies\nLeading teams\nIndustry and business acumen\nSetting direction and planning\nIncluding and empowering the team\nDeveloping organizational and team capability\nDriving high performance\nBenefits\nBonus Scheme\nPension/Provident Fund\nCompetitive Salary package\nMedical - Family Coverage (100% employer contribution)\nExtra days off when travelling on weekends\n30 days Annual Leave\nWork Location\nHong Kong\nFleet Management Limited is committed to diversity, equity and inclusion in the workplace. 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