{"id":3909934,"url":"https://alion.io/job/carboline-service-center-supervisor","title":"Service Center Supervisor","company":{"id":2803215,"name":"carboline","domain":"carboline.com","url":"https://alion.io/company/carboline-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cincinnati, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-06T20:48:05Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-14T00:51:14Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Title: Service Center Supervisor \nLocation: Cincinnati, OH (On-site)\nSummary:\nResponsible for leading the day-to-day operations of the assigned Service Center, ensuring safe, efficient, and compliant operations while delivering an exceptional customer experience. This role oversees employees, inventory, order fulfillment, financial performance, and service center processes to achieve operational goals, KPI targets, and continuous improvement initiatives.\nMinimum Requirements:\nHigh School Diploma or equivalent required. Associate degree in Business, Supply Chain, Logistics, or a related field preferred; equivalent experience will be considered.\n\nMinimum of 7 years of relevant operational, warehouse, distribution, or service center experience.\n\nMinimum of 2 years of supervisory or management experience.\n\nPrevious sales, customer service, retail, or distribution experience preferred.\n\nForklift certification required or ability to successfully obtain certification upon hire.\n\nAbility to pass a color vision test.\n\nStrong leadership, communication, organizational, and problem-solving skills.\n\nProficiency with ERP systems and Microsoft Office applications.\n\nPhysical Requirements:\nFrequent standing and walking throughout the workday.\n\nAbility to kneel, crouch, balance, climb stairs, and work in warehouse and distribution environments.\n\nRegularly lift, move, push, or pull materials weighing up to 50 pounds.\n\nAbility to perform required duties for extended periods, including up to four hours without a scheduled break.\n\nMust be able to safely operate warehouse equipment, including forklifts, pallet jacks, and order pickers, and be comfortable working at elevated heights when necessary.\n\nSpecific vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus, with or without corrective lenses.\n\nEssential Functions:\nLeadership & Operational Excellence\nLead daily Service Center operations and demonstrate a strong commitment to safety, quality, operational excellence, and customer satisfaction in all aspects of the role.\n\nCoach, develop, and support team members while promoting accountability, teamwork, and continuous improvement.\n\nMonitor key performance metrics, manage operating expenses, and drive achievement of Service Center goals.\n\nParticipate in operational reviews, reporting, and issue resolution activities.\n\nSupport continuous improvement initiatives, process improvements, and special projects that enhance operational performance.\n\nSafety, Quality & Compliance\nChampion the Company’s safety and quality culture while ensuring compliance with applicable regulatory, training, and operational requirements.\n\nMaintain adherence to inventory control, quality standards, documentation, and record retention procedures.\n\nEnsure consistent execution of product handling, tinting, shipping, and warehouse processes.\n\nCustomer Service & Order Management\nDeliver a best-in-class customer experience by proactively supporting customers and resolving issues.\n\nMonitor order activity within the ERP system and coordinate priorities to ensure timely fulfillment.\n\nPartner with Customer Service, Sales, and Supply Chain teams to meet customer expectations and business objectives.\n\nSupport customer pickups, including documentation, communication, and safe product loading.\n\nInventory & Logistics\nOversee shipping, receiving, inventory accuracy, and documentation processes.\n\nCoordinate carrier scheduling, shipment pickups, and freight-related activities.\n\nLead cycle counts and physical inventory activities to maintain inventory integrity.\n\nWho We Are:\nCarboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.\nCarboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM’s market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.\nWhat We Offer:\nWe offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.\n“In order to be the best, we must hire the best.”","description_format":"text","description_chars":5182,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Chemical Manufacturing"],"lifecycle":[{"event":"open","at":"2026-11-07T06:14:42Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":7,"expected_fill_days":33,"reasons":["conf:5","win:early"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/carboline-service-center-supervisor","json_url":"https://alion.io/job/carboline-service-center-supervisor.json","meta":{"generated_at":"2026-11-14T23:28:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31371,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2803215},"rest":"https://alion.io/mcp/rest/get_company?id=2803215"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcarboline-service-center-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcarboline-service-center-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcarboline-service-center-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/carboline-service-center-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcarboline-service-center-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3909934}},{"tool":"search_jobs","arguments":{"company":"carboline.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3909934},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}