{"id":2748212,"url":"https://alion.io/job/cardata-it-operations-manager","title":"IT Operations Lead","company":{"id":4766,"name":"Cardata","domain":"cardata.co","url":"https://alion.io/company/cardata","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":null,"role_family":null,"seniority":"lead","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":{"min":80000,"max":120000,"currency":"CAD","period":"year","gross":null,"usd_annual":85940},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SOC 2","optional":false}],"status":"live","first_seen_at":"2026-10-16T21:54:13Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-05T00:16:20Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Ready to accelerate your career?\nCardata is where driven people make an outsized impact. We’re a small but mighty team transforming how businesses manage vehicle reimbursement - replacing outdated programs with smart, automated solutions.\nOur vision is bold: to provide the most comprehensive, intelligent, and automated software and services for creating ideal vehicle programs. And we’re building toward that vision every single day.\nJoin us and you’ll find challenge, growth, and the chance to deliver real impact - helping hundreds of companies and thousands of drivers across North America focus on the work that matters most to them.\nAs the IT Operations Lead, you are the go-to person for all things about our IT Operations at Cardata.\nWe are searching for someone with a knack for breaking down complex concepts and effective troubleshooting, who will quickly resolve issues related to employees’ software or hardware, and ensure that our teams are set up for continued success. You will work with the CFO to identify opportunities to improve management and operations of our internal systems. As a continuous learner, you will constantly stay abreast of changes related to Cardata systems and security, and bravely bring forth new ideas for improvements.\n\nWhat you will do \n\nBe the main point of contact for all Cardata employees and provide timely resolution to help desk related inquiries, requests, and problems.\nEnsure the successful day-to-day operations of Cardata through proper monitoring and troubleshooting of all IT systems and software.\nManage all systems and access for organizational IT systems and software.\nServe as the main administrator for Google, and manage licenses and contracts for all IT systems and software.\nOwn the procurement of all equipment and maintain a centralized, up to date log of all hardware, both in the office and distributed.\nPartner with the People and Culture team to manage the onboarding and offboarding of employees to Cardata systems (I.e. training, hardware procurement, and system set-up).\nPartner with the Director of Engineering to implement and maintain IT security and controls to ensure that Cardata systems and information is secure and protected.\nOversee the SOC 2 compliance audit process and ensure adherence to controls throughout the year.\nIdentify and implement automations to reduce manual work and drive efficiencies.\nStay up to date on operational IT and security best practices.\n\nWhat you will bring\n4-8 years’ experience supporting IT operations, preferably in a high-growth SaaS company \nExperience procuring software and hardware for internal use, and managing vendor relationships to ensure a consistent supply of required equipment \nStrong working knowledge of Google Suite, preferably with experience managing administration\nHigh degree of skill in organization and time management, with an ability to manage multiple projects and requests simultaneously \nHigh degree of adaptability and flexibility \nKnowledge of IT systems and security best practices\nPost-secondary education in Business, Information Systems, IT, or another related field\nNice-to-haves\nExperience in SOC and ISO certification process\nExperience supporting systems migration\nExperience working in a distributed/ remote first environment\n\nCompensation:\nIn line with Ontario’s Pay Transparency legislation, the salary range for this role is $80,000 - $120,000 CAD annually, based on experience, skills, and alignment with the role requirements. This is a vacant position, and we are hiring with intention and seeking someone who will bring new perspective, contribute meaningfully to the team, and grow with the organization.\nWhy you’ll love working at Cardata:\nWe’ll be honest - Cardata isn’t for everyone. If you thrive in a fast-paced environment, take extreme ownership, and constantly push yourself (and your work) to be the best, you’ll fit right in.\nYou’ll be surrounded by driven teammates who genuinely care - about the work, about our customers, and about helping each other succeed. Together, we take on ambitious goals and celebrate the wins along the way.\nWhat we offer in return for you bringing your best:\nRemote work and flexible working hours\nMentorship and development opportunities (to help you achieve your career goals!)\nExtended medical & dental benefits\nHealthcare spending account\n$3,000 annual Health and Wellness Spending Account to support your overall wellbeing\nEmployee assistance program (EAP)\nFlexible (Unlimited) Time Off: No annual cap on vacation, supported by a trust-based, flexible approach to time away.\nCardata is an equal opportunity employer. All candidates will be equally considered without regard to race, ancestry, place of origin, colour, ethnic origin, language, citizenship, creed, religion, gender/gender identity, sexual orientation, age, marital status, physical and/or mental handicap or financial ability. We are dedicated to creating an inclusive environment where everyone feels welcome to bring their authentic selves to work.\nIf you require accommodations during the recruitment process, please let us know.","description_format":"text","description_chars":5110,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","Procurement & Spend Management"],"lifecycle":[{"event":"open","at":"2026-10-16T23:10:23Z"}],"visa":[],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.837,"p_room":0.9,"age_days":18,"expected_fill_days":36,"reasons":["conf:1","win:mid"],"computed_at":"2026-11-04T06:34:25Z"},"pay":{"stated_usd_annual":85940,"is_top_pay":false},"html_url":"https://alion.io/job/cardata-it-operations-manager","json_url":"https://alion.io/job/cardata-it-operations-manager.json","meta":{"generated_at":"2026-11-05T02:15:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2887,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4766},"rest":"https://alion.io/mcp/rest/get_company?id=4766"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcardata-it-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcardata-it-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcardata-it-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cardata-it-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcardata-it-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2748212}},{"tool":"search_jobs","arguments":{"company":"cardata.co","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2748212},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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