{"id":3782635,"url":"https://alion.io/job/cardinal-group-sr-operations-coordinator","title":"Sr Operations Coordinator","company":{"id":2737128,"name":"Cardinal Group","domain":"cardinalgroup.com","url":"https://alion.io/company/cardinalgroup-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"B","score":80,"open_postings":17,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["State College, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T21:36:16Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-08T02:44:44Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"POSITION: Sr. Operations Coordinator\nCOMPENSATION: Non-Exempt / Hourly\nSUMMARY\nAs the Sr. Operations Coordinator, you are responsible for assisting the Community Manager in maintaining all aspects of property operations, but with a concentration on the leasing, marketing, resident relations, and functions of the community. The incumbent strives for 100% occupancy through retention of existing residents, leasing current availability and pre-leasing of future availability.\nRESPONSIBILITIES (Including but not limited to)\nUtilize Company leasing expectations and procedures to warmly greet prospective clients, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/benefit selling, close the sale and follow-up using Cardinal’s Sales Platform (Cardinal Way of Leasing).\nEarn and maintain a Cardinal Way of Leasing certification by utilizing the CWoL resources available to all team members and passing both in house and third-party shops in congruence with the Cardinal Training Department scoring standards.\nAssist the Community Manager in training all Full Time and Part Time Leasing Team Members in all job duty expectations, including but not limited to; customer service, phone etiquette, leasing workflows, resident interactions, marketing and CWoL.\nAnswer incoming phone calls professionally and handle accordingly, whether the caller is a prospective client, a client, an internal Company team member or a vendor.\nComplete all lease applications and participate in the verification of applications. Notify prospective clients of results.\nMaintain accurate client records in accordance with Company policy. Update daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily, weekly, monthly, and annual basis.\nMaintain and perform upkeep of the tour route to ensure curb side appeal.\nAssist residents with day-to-day tasks, as a part of the community's concierge program, while developing and creating a community.\nPlan and execute a Monthly Marketing Plan (MMP) which may consist of residential events, housing fairs, open houses, orientations, community events, university and local marketing events, promotional items, incentives, outreach, social media, and digital marketing.\nRun the community’s social media accounts.\nMaintain and improve your community’s online reputation through reviews & internal satisfaction survey tools.\nBe an expert on current market conditions and trends, by reporting on the market weekly and shopping competition.\nParticipate in Cardinal U training as required.\nQUALIFICATIONS\n1-2 years of customer service and sales experience.\nStrong communication skills.\nHigh-energy and enjoys a fast pace environment.\nEnjoy and take pride in providing excellent service.\nExcellent customer service skills warm, friendly and helpful in person and on the phone.\nBasic computer skills: typing and writing ability for correspondence, memos, etc.\nHigh School Diploma or equivalent.\nAvailable to work evenings and weekends.\nAbility to embody the Cardinal Culture and Cardinal Core Values every day.\nWORK ENVIRONMENT\nThe work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.\nPHYSICAL DEMANDS\nThe physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nWhile performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet.\nThe Team Member must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.\nRare or regular travel may be required to assist properties as needed, attend training classes or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.\nThe above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.\n#LI-DNI","description_format":"text","description_chars":5165,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Investment","Property Development","Property Management"],"lifecycle":[{"event":"open","at":"2026-11-05T01:33:07Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":2,"expected_fill_days":17,"reasons":["conf:4","stale_co","win:early","comp:brand"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/cardinal-group-sr-operations-coordinator","json_url":"https://alion.io/job/cardinal-group-sr-operations-coordinator.json","meta":{"generated_at":"2026-11-08T03:10:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6845,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2737128},"rest":"https://alion.io/mcp/rest/get_company?id=2737128"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcardinal-group-sr-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcardinal-group-sr-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcardinal-group-sr-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cardinal-group-sr-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcardinal-group-sr-operations-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3782635}},{"tool":"search_jobs","arguments":{"company":"cardinalgroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3782635},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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