{"id":3151277,"url":"https://alion.io/job/cardioone-clinical-heart-failure-program-care-coordinator","title":"Clinical Heart Failure Program Care Coordinator","company":{"id":4422263,"name":"CardioOne","domain":"cardioone.com","url":"https://alion.io/company/cardioone","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"B","score":75,"open_postings":9,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-10-22T21:48:21Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-02T01:13:59Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"About the Company\nThe next generation of independent cardiology is being built here. CardioOne is a physician-led, technology-driven cardiology platform built to empower independent practices to compete, and win, in a rapidly evolving healthcare landscape.\nOur mission is to provide cardiologists with the tools, infrastructure, and expertise they need to thrive while maintaining full clinical independence. We believe the best care is delivered by physicians who are empowered - not constrained - by the systems around them.\nWe combine a deep bench of healthcare operators with purpose-built technology and AI-enabled solutions across operations, revenue cycle, imaging, and practice development. From real estate and advanced imaging to clinical workflows and data infrastructure, CardioOne delivers a fully integrated platform designed to drive growth, efficiency, and superior patient outcomes.\nBacked by WindRose Health Investors and leading healthcare executives, CardioOne is building one of the most sophisticated and scalable cardiology MSOs in the country - designed to reimagine what is possible for independent cardiology.\nCardiovascular Specialists of New England (CSNE) is on a mission to redefine heart health and shift the paradigm, improving and elevating the lives of patients with cardiovascular conditions in New Hampshire. We use our advanced skills and technology to assess, diagnose, and treat general and complex cardiovascular conditions, including heart failure, heart valve disease, arrhythmia, and coronary artery disease.\nAbout the Job\nAt our rapidly growing practice, Cardiovascular Specialists of New England, we are seeking a highly motivated Heart Failure Program Care Coordinator. You will be responsible for coordinating and supporting the ongoing care of patients enrolled in the practice’s Heart Failure Program. This role serves as a central point of coordination between patients, families, cardiologists, advanced practice providers, clinical staff, hospitals, and other healthcare partners. The Care Coordinator supports proactive management of patients with heart failure through timely follow-up, medication reconciliation, patient education, monitoring of symptoms and vital signs, coordination of diagnostic testing and appointments, and identification and escalation of clinical concerns. The position is focused on improving patient outcomes, promoting adherence to evidence-based treatment plans, reducing avoidable hospitalizations and readmissions, and ensuring continuity of care across the healthcare continuum. You will report directly to the Clinical Nurse Manager, Lisa Goupil.\nWhat you’ll do:\nHeart Failure Care Coordination\nCoordinate the care of patients enrolled in the Heart Failure Program from hospital discharge through ongoing outpatient management to optimize patient outcomes\n\nReview hospital discharge summaries, emergency department records, cardiology notes, diagnostic results, medication changes, and treatment plans for patients with heart failure.\n\nIdentify patients requiring timely post-discharge follow-up and ensure appointments are scheduled within the timeframe established by the clinical team.\n\nCoordinate follow-up visits with cardiologists, APPs, primary care providers, and other specialists as appropriate, to best support patient experience and coordination of care across the continuum.\n\nCoordinate required diagnostic testing, including echocardiograms, laboratory testing, imaging, and other heart failure-related studies to ensure care is delivered in a well-coordinated, efficient and cost effective manner.\n\nTrack patients with recent heart failure admissions, emergency department visits, worsening symptoms, or other indicators of increased clinical risk.\n\nMaintain awareness of patients' care plans and ensure appropriate follow-through on provider recommendations and orders.\n\nPatient Monitoring & Early Identification of Clinical Changes\nConduct scheduled telephone and electronic outreach to heart failure patients according to established program protocols.\n\nAssess and document patient-reported symptoms and changes in clinical status, including weight changes, edema, shortness of breath, fatigue, dizziness, blood pressure, heart rate, and other relevant indicators.\n\nSupport remote patient monitoring activities, including review and communication of weight, blood pressure, heart rate, and other patient-generated health data as directed by the clinical team.\n\nIdentify changes that may indicate worsening heart failure and promptly escalate concerns to the appropriate nurse, APP, or physician.\n\nFollow established escalation protocols for abnormal symptoms, vital signs, weight changes, medication concerns, or other clinical findings.\n\nAssist with coordination of urgent evaluation when directed by the clinical team.\n\nMedication Management and Adherence Support\nPerform medication reconciliation following hospitalizations, emergency department visits, and other clinically significant encounters.\n\nVerify that medication changes documented in discharge instructions and provider orders have been appropriately communicated to the patient.\n\nReinforce prescribed medication regimens and assist patients in identifying barriers to medication adherence.\n\nIdentify issues related to medication access, affordability, pharmacy coordination, side effects, or patient understanding and escalate as appropriate.\n\nSupport adherence to heart failure treatment plans without independently initiating, discontinuing, or modifying medications unless specifically authorized by the clinical team and within established protocols.\n\nPatient Education and Self Management Support\nProvide education and reinforcement regarding heart failure self-management, including:\n\nDaily weight monitoring\n\nRecognition of worsening symptoms\n\nMedication adherence\n\nDietary and sodium recommendations as directed by the clinical team\n\nFluid management recommendations as prescribed\n\nBlood pressure and heart rate monitoring\n\nWhen and how to contact the practice\n\nWhen emergency evaluation may be necessary\n\nReinforce individualized education provided by physicians, APPs, nurses, dietitians, pharmacists, and other members of the Heart Failure Program.\n\nHelp patients and families understand their treatment plan and identify barriers to successful self-management.\n\nEncourage patients to actively participate in their care and recognize early changes in their condition.\n\nTransitional Care & Hospital Readmission Reduction\nParticipate in post-hospital transition-of-care activities for patients admitted with heart failure.\n\nContact patients within the program's defined post-discharge timeframe to assess recovery, reconcile medications, review discharge instructions, and identify barriers to care.\n\nEnsure appropriate follow-up appointments and testing are scheduled following hospitalization.\n\nCommunicate relevant clinical information to the treating cardiologist, APP, nurse, or other members of the care team.\n\nTrack patients following heart failure-related hospitalizations and identify opportunities for intervention to reduce avoidable readmissions.\n\nCare Team Coordination\nServe as a primary coordination resource for patients enrolled in the Heart Failure Program.\n\nCollaborate closely with cardiologists, APPs, nurses, Medical Assistants, clinical care coordinators, and other practice staff.\n\nCommunicate significant patient concerns, abnormal findings, care barriers, and changes in clinical status promptly to the appropriate clinical team member.\n\nCoordinate with hospitals, primary care providers, skilled nursing facilities, home health agencies, rehabilitation programs, pharmacies, and other external healthcare organizations to optimize transitions of care\n\nParticipate in interdisciplinary meetings, case reviews, team huddles, and Heart Failure Program initiatives.\n\nDocumentation & Program Tracking\nDocument all patient contacts, assessments, education, interventions, communications, and follow-up activities accurately in the EMR.\n\nMaintain accurate program enrollment and patient tracking information.\n\nTrack completion of follow-up appointments, diagnostic testing, laboratory monitoring, and other elements of the patient's care plan.\n\nMaintain appropriate documentation to support care coordination, quality initiatives, and applicable billing or reporting requirements.\n\nProtect patient confidentiality and comply with HIPAA and all applicable organizational, state, and federal requirements.\n\nQuality Improvement & Program Development\nSupport Heart Failure Program initiatives designed to improve patient outcomes, patient engagement, access, and continuity of care.\n\nParticipate in quality improvement activities related to hospitalizations, readmissions, medication adherence, patient engagement, and care-plan compliance.\n\nIdentify recurring barriers, workflow issues, or opportunities for improvement and communicate recommendations to program leadership.\n\nAssist with development and implementation of standardized Heart Failure Program workflows, protocols, patient education materials, and tracking processes.\n\nSupport collection and monitoring of program metrics as assigned.\n\nWhat you’ll need:\nCertified Medical Assistant or Licensed Practical Nurse preferred.\n\nCurrent BLS certification required.\n\nAdditional cardiac or heart failure education/certification preferred\n\nMinimum of 2 years of clinical cardiology experience preferred.\n\nExperience with heart failure patients strongly preferred.\n\nExperience with transitional care management, chronic disease management, remote patient monitoring, or care coordination preferred.\n\nExperience working in an outpatient cardiology or specialty practice preferred.\n\nSkills & Competencies\n\nWorking knowledge of cardiovascular disease, particularly heart failure, common cardiac diagnoses, medications, and treatment plans.\n\nAbility to recognize and appropriately escalate changes in patient-reported symptoms and clinical data.\n\nStrong communication and patient-interaction skills.\n\nAbility to interpret clinical documentation and cardiac terminology.\n\nStrong organizational skills with exceptional attention to detail.\n\nAbility to manage multiple patients and follow-up activities while meeting established timelines.\n\nProficiency with EMR systems and care-management or remote-monitoring platforms.\n\nAbility to work collaboratively within a multidisciplinary clinical team.\n\nStrong telephone communication and patient education skills.\n\nCompassionate, patient-centered approach.\n\nAbility to maintain appropriate professional boundaries and recognize when clinical concerns require escalation to a licensed clinical professional.\n\nAdditional Information\nThis role will include a matching 401K, 12 days Paid Time Off, and 8 Paid Federal Holidays. Outpatient cardiology environment with regular telephone, electronic, EMR-based, and in-person patient interactions. The position requires frequent communication with patients, families, providers, hospitals, and external healthcare organizations.\nWork Location\nYou will work out of the Londonderry, NH office as well as the Manchester, NH office (when needed).","description_format":"text","description_chars":11157,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Professional Services","Specialist Medical Practices"],"lifecycle":[{"event":"open","at":"2026-10-23T12:25:22Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.825,"p_room":0.9,"age_days":9,"expected_fill_days":21,"reasons":["conf:0","win:mid","comp:junior"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/cardioone-clinical-heart-failure-program-care-coordinator","json_url":"https://alion.io/job/cardioone-clinical-heart-failure-program-care-coordinator.json","meta":{"generated_at":"2026-11-02T02:18:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3396,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4422263},"rest":"https://alion.io/mcp/rest/get_company?id=4422263"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcardioone-clinical-heart-failure-program-care-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcardioone-clinical-heart-failure-program-care-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcardioone-clinical-heart-failure-program-care-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cardioone-clinical-heart-failure-program-care-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcardioone-clinical-heart-failure-program-care-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3151277}},{"tool":"search_jobs","arguments":{"company":"cardioone.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3151277},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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