{"id":1576573,"url":"https://alion.io/job/care-uk-head-housekeeper-2","title":"Head Housekeeper","company":{"id":2038313,"name":"Care UK","domain":"careuk.com","url":"https://alion.io/company/careuk","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"B","score":79,"open_postings":117,"ghost_share":0,"stale_share":0.838,"repost_share":0.026,"time_to_fill_p50_days":25,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Thorrington, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":47000,"period":"year","method":"role_country_seniority_unknown","sample_n":398},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T10:27:34Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-11T21:45:49Z","board_verified":true,"closed_at":null,"days_open":41,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":41},"description":"Job Summary\nCreating spotless, hospitable and comfortable care homes where residents love to live is vital to what we do at Care UK.\nCare UK is one of the UK’s leading providers of health and social care services. As our Head Housekeeper you’ll be central to making our home a palace for residents, their guests and visitors alike.\nYou’ll lead and supervise the hostess, housekeeping and laundry teams to ensure the home meets the highest standards of hospitality and cleanliness at all times. Daily tasks might include updating the team rota to ensure we’re fully staffed, liaising with residents about the best times to clean their rooms. Above all, you’ll ensure residents and their guests don’t want for anything and that everything runs smoothly 24 hours a day, seven days a week.\nAre you an experienced head housekeeper - you could be from any sector – and keen to take on a role with more meaning? Are you a great supervisor with a positive ‘can do’ attitude and superb people skills? Do you have a warm personality and great sense of humour that makes you popular with everyone? If so, we’ll treat you to flexible hours and a competitive rate of pay that will add sparkle to your career.\nResponsible To Home Manager\nKey Responsibilities\nPrepare and maintain a 4 week Rota, ensuring the Housekeeping and Hostess teams are adequately staffed at all times.\nTo instruct the Housekeeping team in their role and required duties / allocation.\nTo instruct the Hostess team in their required duties.\nTo provide hospitality services to residents and their guests. Serving meals, snacks and beverages at their request in the location of their choice.\nDaily to ensure all displayed menus and meal information throughout the home is correct and up to date.\nTo consult with residents on a regular basis to ensure that their needs and choices are being met. Obtain feedback from residents and staff regarding cleaning and laundry quality to ensure that we are meeting the needs of the home and our residents at all times.\nTo ensure that all cleaning and laundry consumables are ordered from current nominated suppliers in line with Company purchasing policy.\nTo ensure stock takes are carried out at the end of each month.\nTo work within agreed budget guidelines on staff costs and consumables and to co-operate in any action necessary so as to keep to budget.\nTo implement and maintain cleaning schedules for the entire home and ensure that they are adhered too.\nTo ensure cleaning of all areas of the home are to the highest standard, including grounds.\nEstablish and maintain a rapport with individual residents and agree a convenient time to carry out cleaning of their personal rooms.\nTo organise deep cleaning duties when required.\nTo ensure the laundry of residents clothing is to the highest standard, including ironing.\nEnsure the Laundry team collect and return laundry to the correct area of the home on a regular basis, and put away personal clothing of residents in a neat and tidy manner.\nEnsure that all residents’ wardrobes and clothing drawers are kept clean, neat and tidy.\nEnsure deliveries are checked against order forms and ensure that invoices are accurate, and to action any discrepancies immediately.\nEnsure catering, cleaning and laundry supplies are stored safely and used effectively to minimise wastage.\nMaintain a high standard of hygiene within the home and adhere to COSSH guidelines.\nMaintain health and safety in the home by adhering to the company’s policies and procedures at all times, including instructions in the Facilities Manual.\nTo co-operate with requests from the Home Manager and residents wherever possible.\nTo attend resident/relative meetings whenever possible.\nSkills & Experience\nExperience of supervising a team of staff.\nTo understand and ability to adhere to infection control, health and safety/COSHH guidelines\nProven communication skills both written and verbal.\nProven ability to organise priorities.\nTo recruit, motivate and lead a team of staff\nAbility to appreciate the needs of others\nAbility to work as part of a team\nAbility to work unsupervised, using initiative and maintain professional standards, even when under pressure\nFlexible to meet the needs of the home\nSmart appearance, good personal hygiene standards.\nSense of humour and a lively, sociable personality\nShares ideas with others [to make improvements]\nKeen to learn and improve own performance\nCommitted to communicate with customers to understand their needs\nWill go the extra mile to help fulfil customers’ needs\nHas a ‘can-do’ attitude to work\nEnjoys working effectively as part of a team\nQualifications\nGCSEs (or equivalent) including English and Maths","description_format":"text","description_chars":4676,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nursing Homes & Long-Term Care"],"lifecycle":[{"event":"open","at":"2026-10-01T10:27:34Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.502,"p_room":0.36,"age_days":40,"expected_fill_days":25,"reasons":["conf:1","stale_co","wave","urgency","win:tail","crowd:brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/care-uk-head-housekeeper-2","json_url":"https://alion.io/job/care-uk-head-housekeeper-2.json","meta":{"generated_at":"2026-11-11T23:36:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":46956,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2038313},"rest":"https://alion.io/mcp/rest/get_company?id=2038313"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcare-uk-head-housekeeper-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcare-uk-head-housekeeper-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcare-uk-head-housekeeper-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/care-uk-head-housekeeper-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcare-uk-head-housekeeper-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1576573}},{"tool":"search_jobs","arguments":{"company":"careuk.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1576573},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}