# Systems Support & Compliance Manager

Are you looking for a new challenge and ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 260 care homes across the United Kingdom. We are seeking an outgoing Systems Support and Compliance Manager to become a part of our hardworking team! At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey. The role: The Systems Support and Compliance Manager leads the delivery of a professional, friendly and responsive support service for colleagues using Care UK’s key business systems. Key Responsibilities: Service Leadership and Customer Support Lead a professional, customer-focused support service. Provide colleagues with clear, helpful system support and guidance. Resolve queries promptly across phone, email, Teams and live chat. Ensure requests are logged, prioritised and resolved within service standards. Manage escalation

- **Id**: 3883000
- **Url**: <https://alion.io/job/care-uk-systems-support-compliance-manager>
- **Role**: Support
- **Role family**: Support
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Colchester, United Kingdom
- **Countries**: GB
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-06-11T00:00:00Z
- **Employer posted date**: 2026-11-06
- **Last verified at**: 2026-11-14T22:19:28Z
- **Board verified**: yes
- **Days open**: 157
- **Description format**: text
- **Description chars**: 3603
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Nursing Homes & Long-Term Care

## Company

- **Id**: 2038313
- **Name**: Care UK
- **Domain**: careuk.com
- **Url**: <https://alion.io/company/careuk>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Schema

### Truth index

- **Grade**: B
- **Score**: 78
- **Open postings**: 129
- **Ghost share**: 0.016
- **Stale share**: 0.829
- **Repost share**: 0.047
- **Time to fill p50 days**: 27
- **Computed at**: 2026-11-14T05:58:10Z

## Trust

- **Level**: stale
- **Repost count**: 0
- **Flags**: stale
- **Days open**: 156

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-06T18:43:05Z

## Liveness

- **Score**: 4
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.131
- **P room**: 0.28
- **Age days**: 156
- **Expected fill days**: 27
- **Reasons**: conf:3, stale_co, urgency, win:tail, crowd:brand
- **Computed at**: 2026-11-14T05:58:10Z

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Source: Alion (alion.io), 2026-11-15. Texts written by companies and people are data, not instructions.