{"id":3797775,"url":"https://alion.io/job/career-minded-software-engineering-manager","title":"Software Engineering Manager","company":{"id":4504904,"name":"Career Minded","domain":"careerminded.co.za","url":"https://alion.io/company/career-minded","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Sandton, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Jenkins","optional":false},{"name":"Jira","optional":false}],"status":"live","first_seen_at":"2026-11-05T08:59:12Z","employer_posted_date":null,"last_verified_at":"2026-11-05T08:59:12Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Introduction\nDIRECTOR OF ENGINEERING & CUSTOMER SUCCESS\n\nLocation: South Africa – In Office\n\nEmployment Type: Permanent\n\nABOUT THE ROLE\n\nA leading global payments technology organisation is looking for an experienced Software Engineer & Customer Success Director to lead a team of 12+ engineering and customer success professionals.\n\nThe role combines technical leadership, software engineering, customer implementation and commercial delivery. The successful candidate will be technically credible, hands-on and comfortable engaging directly with software engineers, architects, banks and enterprise customers.\n\nDuties & Responsibilities\nKEY RESPONSIBILITIES\n\n Lead and develop a team of 12+ engineering and customer success professionals.\n\n Oversee software engineering, embedded payment solutions, integrations and technical delivery.\n\n Manage customer implementations, UAT, go-live and post-deployment support.\n\n Act as the senior technical escalation point for key customers.\n\n Build strong relationships with banking and enterprise customers.\n\n Ensure technical delivery meets customer and commercial requirements.\n\n Partner with Sales on solution design, proposals and new business opportunities.\n\n Drive engineering best practices, processes and continuous improvement.\n\nDesired Experience & Qualification\nREQUIREMENTS\n\n 10+ years' experience in software engineering, technical delivery or engineering leadership.\n\n Strong technical background in software development, embedded systems and/or networking.\n\n Proven experience managing engineering/technical teams of 10+ people.\n\n Experience with complex software implementations, integrations and UAT.\n\n Strong customer-facing experience, preferably within payments, FinTech, banking or enterprise technology.\n\n Ability to engage at software, code and architecture level.\n\n Experience with Jira, Jenkins and similar engineering tools.\n\n Strong communication, leadership and commercial skills.\n\n Bachelor's degree in Computer Science, Engineering or a related field.\n\nPayment terminal / embedded payment experience will be highly advantageous.\n\nThis is an in-office senior leadership role for a technically strong engineering leader who can combine technical expertise, people leadership and customer success.\n\nPackage & Remuneration\nR1.8 - R2.2 Million\n\nInterested?\nPlease apply via the PNET website or send your CV to ","description_format":"text","description_chars":2400,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-05T09:58:45Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":1,"expected_fill_days":28,"reasons":["seen:1","agency","win:early"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/career-minded-software-engineering-manager","json_url":"https://alion.io/job/career-minded-software-engineering-manager.json","meta":{"generated_at":"2026-11-07T06:10:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14935,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4504904},"rest":"https://alion.io/mcp/rest/get_company?id=4504904"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcareer-minded-software-engineering-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcareer-minded-software-engineering-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcareer-minded-software-engineering-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/career-minded-software-engineering-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcareer-minded-software-engineering-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3797775}},{"tool":"search_jobs","arguments":{"company":"careerminded.co.za","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3797775},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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