{"id":2209055,"url":"https://alion.io/job/careers-solvoglobal-client-services-specialist","title":"Client Services Specialist","company":{"id":2489924,"name":"Solvo Global","domain":"solvoglobal.com","url":"https://alion.io/company/solvoglobal","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"D","score":40,"open_postings":53,"ghost_share":1,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Córdoba, Argentina"],"countries":["AR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18000,"max_usd":38000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1966},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-04-18T00:06:18Z","employer_posted_date":"2026-04-18","last_verified_at":"2026-10-19T18:44:14Z","board_verified":true,"closed_at":null,"days_open":186,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":186},"description":"ROLE SUMMARY\nWe're looking for a client services specialist who serves as the strategic link between the company and its clients, ensuring an exceptional service experience and lasting commercial relationships.\nWHO WE'RE LOOKING FOR\nThe Client Services Specialist goes beyond transactional support: they build relationships, solve complex problems, and act as a trusted advisor for assigned clients. We want someone with executive communication skills, a service mindset, and the ability to coordinate with multiple teams.\nThe ideal candidate ensures clients always get what they need, when they need it.\nKEY RESPONSIBILITIES\nBe the primary point of contact for assigned clients, managing their requests and concerns.\nCoordinate with internal teams to ensure solution delivery within agreed SLAs.\nEscalate and manage complex incidents with urgency and sound judgment.\nPrepare periodic service performance reports for clients.\nIdentify improvement opportunities in client experience and propose solutions.\nParticipate in periodic review calls with clients to strengthen the relationship.\nSKILLS\nREQUIREMENTS\n2-4 years in client services, account management, or implementation.\nEnglish C1.\nExcellent communication and relationship management skills.\nAbility to handle escalation situations calmly and efficiently.\nCRM and ticketing tool proficiency.\nWE ALSO VALUE\nExperience in outsourcing services, B2B software, or HR services.","description_format":"text","description_chars":1427,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Media & Entertainment","Professional Services"],"lifecycle":[{"event":"open","at":"2026-10-10T01:22:30Z"}],"visa":[],"liveness":{"score":1,"band":"cold","label":"Long shot","p_open":1,"p_active":0.05,"p_room":0.28,"age_days":186,"expected_fill_days":20,"reasons":["conf:35","agency","stale_co","ghost","win:tail","crowd:junior"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/careers-solvoglobal-client-services-specialist","json_url":"https://alion.io/job/careers-solvoglobal-client-services-specialist.json","meta":{"generated_at":"2026-10-21T11:19:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15992,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2489924},"rest":"https://alion.io/mcp/rest/get_company?id=2489924"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcareers-solvoglobal-client-services-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcareers-solvoglobal-client-services-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcareers-solvoglobal-client-services-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/careers-solvoglobal-client-services-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcareers-solvoglobal-client-services-specialist"}]}