Scheduler

Role Summary

We are looking for a highly organized and detail-oriented Scheduler to join our team. This person will be responsible for planning, coordinating, and optimizing schedules, resources, and internal or client activities, ensuring adherence to deadlines and quality standards. The ideal candidate will have excellent communication skills, analytical abilities, and experience managing multiple tasks in dynamic environments.

Responsibilities

• Develop and manage schedules of activities, resources, and/or personnel according to project or client needs.
• Adjust and update work plans based on changes, priorities, or setbacks.
• Coordinate with internal and external teams to ensure that all stakeholders follow the established plan.
• Track the progress of scheduled tasks and report any deviations.
• Utilize planning tools, scheduling software, and internal systems to keep information up-to-date.
• Ensure the accuracy and consistency of data across all tracking platforms. • Prepare periodic reports related to progress, potential risks, and workload.
• Identify opportunities for improvement in scheduling processes and propose solutions.
• Provide operational and administrative support related to workflow coordination.

Requirements

• Previous experience in Scheduler, Operations Coordinator, Workforce Management, Project Coordinator, Planner, or similar roles.
• Proficiency in planning tools (e.g., advanced Excel, MS Project, workforce management, or scheduling tools).
• Excellent verbal and written communication skills.
• Strong organizational, prioritization, and attention to detail skills.
• Ability to work in multitasking environments with tight deadlines.
• Analytical skills to interpret data and make informed decisions.
• Service-oriented and collaborative.

Skills

• Experience in outsourcing, BPO, or shared services companies.
• Knowledge of organizational and continuous improvement methodologies.
• Ability to solve problems independently.
• Adaptability to constantly changing operational requirements.

Benefits

• Opportunity to work in a growing, international environment.
• Opportunity for professional development within the organization.
• Collaborative team and ongoing support.