Office of the Registrar - Manager (Admissions)

[What the role is]

[What you will be working on]

• Plan and administer admission exercises, including end-to-end admissions process from application review to offer and enrolment
• Process applications in alignment with institutional policies and admission criteria.
• Review existing processes and propose enhancements to manage the admission exercises in a timely and accurate manner
• Monitor, analyse and report trends in admissions and course demand
• Manage course streaming and course transfer processes
• Maintain a strong understanding of the admissions policies and procedures, and work with internal stakeholders and external agencies on implementation of admission processes
• Manage systems enhancement and development, including requirement gathering, user acceptance test and data verification
• Review, plan and deliver customer-centric services and procedures
• Manage admissions related enquiries and appeals

[What we are looking for]

• Relevant qualification with at least 5 years of relevant work experience with at least 3 years of experience in leading a team
• Prior work experience from another educational institution would be advantageous
• High level of accuracy in data handling and reporting
• Able to multi-task and handle competing priorities within tight timeline
• Strong analytical skills with the ability to work independently as well as in a team
• Excellent communication skills (both spoken and written) and interpersonal skills
• IT savvy and proficient in using Microsoft Office applications
• Knowledge in the use of tools for accurate and efficient analysis of large quantity of data such as Excel VBA, Python or R programming would be advantageous