Product Manager

[What the role is]

[What you will be working on]

• Manage and maintain the backlog for the assigned domain, including defining, refining and prioritising domain features and enhancements in line with overall product priorities.
• Work closely with institution domain leads to gather, clarify and refine business requirements, translating them into user stories, functional specifications and acceptance criteria.
• Engage domain stakeholders across Institutes of Higher Learning to gather and refine requirements, and surface conflicts or gaps for resolution through the Lead Product Manager.
• Work with vendor delivery teams to clarify requirements, support sprint activities and validate that delivered capabilities meet business needs.
• Collaborate with other Product Managers and the Lead Product Manager to manage dependencies, resolve overlaps and ensure consistency across domains.
• Support UAT and validation activities by ensuring business scenarios are covered, coordinating with institution Subject Matter Experts and validating delivered features.
• Gather user feedback, identify gaps and improvement opportunities, and feed these into backlog prioritisation and roadmap discussions.
• Maintain clear and up-to-date documentation of requirements, backlog items, acceptance criteria and domain scope.

[What we are looking for]

• Qualifications in Information Technology, Computer Science, Business, Education, Engineering or a related discipline.
• At least 5 years of relevant experience in product management, business analysis, digital transformation or enterprise application delivery.
• Demonstrated experience gathering, analysing and translating business requirements into functional solutions and product requirements.
• Strong stakeholder management, communication and facilitation skills.
• Familiarity with Agile, Scrum or iterative product delivery methodologies.
• Experience in Continuing Education and Training (CET), lifelong learning, education technology, learner management systems or related domains will be an advantage.