{"id":978832,"url":"https://alion.io/job/careersingovernment-com-communications-officer","title":"Communications Officer","company":{"id":701994,"name":"CareersInGovernment.com","domain":"careersingovernment.com","url":"https://alion.io/company/careersingovernment-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":true,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"B","score":78,"open_postings":991,"ghost_share":0.28,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":67,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Communications","role_family":"Communications","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Forney, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":49269,"max":69439,"currency":"USD","period":"year","gross":null,"usd_annual":69439},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-05-13T00:00:00Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-03T16:07:31Z","board_verified":false,"closed_at":"2026-10-03T16:07:31Z","days_open":143,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":143},"description":"Job Description\nDescriptionWe're still looking for the right candidate to join our team! Under general supervision, this position answers emergency and non-emergency calls for service, dispatches police, firefighting, medical, rescue, animal control, and/or other emergency equipment, by telephone or radio, utilizing complex technical aids, such as computer-aided dispatch systems and crime information databases. \nWe encourage qualified applicants to submit an application at: https://www.forneytx.gov/ and take advantage of this opportunity to join the City of Forney.\n***PLEASE NOTE: Complete the Work History section in full, including all relevant past employment. Resumes may be attached to the application however will NOT be accepted in lieu of the official application form ***\nExamples of Duties\nThe following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. \nAnswers incoming emergency and non-emergency calls and two-way radio transmissions; analyzes conflicting and/or limited location information to direct first responders to the emergency scene; projects positive support of the City organizations at all times.\nInterviews callers and analyzes details; prioritizes calls for service and determines appropriate personnel to respond; dispatches calls for service; relays pertinent information to first responders concisely; provides information and assistance to the public within the scope of authority.\nGathers, analyzes, and reports critical call information to officers and firefighters; maintains status and awareness of Police and Fire units; continuously monitors radio and phone traffic and relays updated vital information to first responders.\nPerforms inquiries and criminal history checks for officers through TCIC & NCIC; initiates inquiries to other agencies for warrant confirmations or general information.\nEnters data for records and reports; processes forms and record files; queries various specialized databases as required.\nNotifies supervisory personnel on critical incidents; follows all Department policies and procedures to ensure that first responder and citizen safety is the top priority.\nMaintains confidentiality as proscribed by legal statute, agency policy, or other governing directives.\nSearch prisoners at the request of the arresting officer; monitor jail operations; maintain and update jail log; coordinate inmate packets; deliver meals, medication, and sanitary supplies to inmates; wash jail laundry as needed.\nPerforms other duties as assigned. \nSUPERVISION EXERCISED: No direct supervision exercised.\nMinimum Qualifications\nPossess a valid driver's license.\nHigh school graduation or equivalent \nAt least 1 year of experience in a high-volume call center or 9-1-1 dispatch work environment; OR\nAny equivalent combination of experience and training that provides the required knowledge, skills, and abilities.\nValid Telecommunications Basic or Intermediate Operator Certification from the Texas Commission of Law Enforcement (TCOLE), or ability to earn certification within one (1) year of employment. \nSpecial Requirements: Obtain TCIC/NCIC access and a CJIS Security Awareness certification within 6 months.\nPreferences\nThe following Certifications are a PLUS:\nCommunications Training Officer Certification\nEmergency Police Dispatcher Certification\nCrisis Communications Certification \nActive Shooter (Assailant) Training Course \nMonthly Continuing Education Certifications\nEMPLOYEE BENEFITS Medical Insurance\nThe city is self-insured and offers a choice of four medical plans through United Healthcare: \n $6,000 Deductible HSA Plan (up to a $3,000 HRA reimbursement + HSA City Contributions) \n$2,500 Deductible EPO Plan\nEmployee health coverage goes into effect the first day of the month following 30 days of employment. Coverage is available to all full-time employees at group rates.\nDental Insurance\nThe city offers a dental plan through United Healthcare Dental:\n UHC DPPO\nCoverage is available to all full-time employees at group rates.\nLife Insurance\nBasic group life insurance protection is provided to eligible full-time employees in the amount of two times the annual salary as recorded at the beginning of each year. \nVoluntary products are also available to full-time employees and include supplemental life insurance, accidental death and dismemberment insurance, cancer insurance, and critical care.\nOther City Paid Plans\n Teladoc -All full-time employees have access to TELADOC \nShort Term Disability - Provided to all full-time employees at no cost through NY Life. \nLong Term Disability - Provided to all full-time employees at no cost through NY Life.\nTexas Municipal Retirement System (TMRS)All employees appointed to positions designated to work 1,000 hours or more per year must participate in the Texas Municipal Retirement System. TMRS is a qualified tax deferred retirement plan under Section 401 of the IRS. Seven percent of gross earnings are deducted each payroll as a pre-tax deduction and deposited into the member account. When an employee becomes vested and retires, the city provides 2-to-1 matching contributions.\nAdditional Group Benefits\nOther benefits are:\n Deferred Compensation plan \nDirect deposit \nPaid holidays \nPaid vacation \nPersonal leave \nSick leave \nSocial Security \nHealth Savings Account \nEmployee Assistance Program","description_format":"text","description_chars":5600,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Government","Job Boards & Aggregators"],"lifecycle":[{"event":"open","at":"2026-09-16T20:28:41Z"},{"event":"close","at":"2026-10-03T16:07:31Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":69439,"is_top_pay":true},"html_url":"https://alion.io/job/careersingovernment-com-communications-officer","json_url":"https://alion.io/job/careersingovernment-com-communications-officer.json","meta":{"generated_at":"2026-10-19T14:27:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10427,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":701994},"rest":"https://alion.io/mcp/rest/get_company?id=701994"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcareersingovernment-com-communications-officer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcareersingovernment-com-communications-officer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcareersingovernment-com-communications-officer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/careersingovernment-com-communications-officer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcareersingovernment-com-communications-officer"}]}