{"id":1751518,"url":"https://alion.io/job/carelinks-aba-intake-coordinator","title":"Intake Coordinator","company":{"id":3875979,"name":"Carelinks ABA","domain":"carelinksaba.com","url":"https://alion.io/company/carelinks-aba","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"C","score":65,"open_postings":31,"ghost_share":0.581,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":45000,"max":65000,"currency":"USD","period":"year","gross":null,"usd_annual":65000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-03T06:46:17Z","employer_posted_date":null,"last_verified_at":"2026-10-03T06:46:17Z","board_verified":false,"closed_at":null,"days_open":33,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":33},"description":"At Carelinks ABA, the Intake Coordinator is often one of the very first people a family interacts with on their journey with us. We take that responsibility seriously. We need someone who can clearly and confidently explain what ABA is, what services can look like, and what families can expect from the process, especially to parents who may be completely new to ABA and already overwhelmed by everything coming their way. You don't need to be a clinician, but you do need to understand ABA well enough to speak about it comfortably, answer common questions, and help families feel informed and confident about taking the next step.\nWe're looking for someone who genuinely owns the intake process from the first inquiry through enrollment. This isn't a role for someone who waits for a task to land in their inbox. We need someone who sees what needs to happen next, takes initiative, follows up relentlessly, and makes sure nothing falls through the cracks.\nYou'll be juggling multiple families at different stages of the intake process at any given time. Some will need paperwork. Some will need insurance information sorted out. Some will need a phone call. And sometimes, you'll need to figure out what's holding things up and find a way to get things moving again.\nThe right person is organized, warm, persistent, and comfortable working independently. You should have a natural sense of urgency and, most importantly, you close the loop.\nWhat You'll Own\nManage the intake pipeline from initial inquiry through enrollment.\n\nRespond quickly to families, prospective clients, and referral sources interested in ABA services.\n\nClearly explain ABA services and the intake process to prospective families, including those who may have little or no prior understanding of ABA.\n\nProactively follow up by phone, text, and email. We don't let leads sit.\n\nMake sure every active intake has a clear next step and follow-up plan.\n\nBuild relationships with families and help guide them through what can sometimes feel like an overwhelming process.\n\nWork closely with our Operations and Care Coordination teams to determine eligibility, service needs, and next steps.\n\nCoordinate intake appointments and other required appointments.\n\nKeep accurate, up-to-date records of every intake, including communication, referral information, follow-up attempts, documentation, and next steps.\n\nPrepare, collect, and track intake forms, consent forms, and other required documentation.\n\nMake sure paperwork is completed accurately and on time.\n\nSpot stalled intakes, missing information, or other barriers—and take the initiative to figure out how to resolve them.\n\nStay involved until the family is successfully handed off to Care Coordination and moving toward the start of services.\n\nTake ownership of every lead until there is an outcome. An intake should never disappear into a black hole.\n\nLook for ways to make our intake process faster, smoother, and better for families.\n\nPitch in wherever needed. We're a growing company, and \"that's not my job\" isn't really our thing.\n\nWho We're Looking For\nWe're less concerned about checking every box on a résumé and more interested in finding someone who has the right mindset.\n\nYou'll likely thrive in this role if you:\n\nAre naturally organized and can keep track of a lot of moving pieces.\n\nAre proactive—you don't need someone reminding you three times to follow up.\n\nHave a strong sense of urgency and understand that families are waiting for care.\n\nCan learn and understand ABA well enough to explain it confidently and accurately to families.\n\nAre persistent without losing the warmth and compassion families deserve.\n\nCommunicate clearly and professionally by phone, text, and email.\n\nEnjoy solving problems rather than simply pointing them out.\n\nCan work independently and take genuine ownership of your responsibilities.\n\nAre comfortable being held accountable for results, not just activity.\n\nLearn new systems and technology quickly.\n\nCare about creating a great experience for families.\n\nExperience\nExperience in intake, admissions, recruiting, sales, customer service, healthcare, behavioral health, or another fast-paced, people-facing role is preferred.\n\nExperience working with insurance payors, including commercial insurance and Medicaid, is a big plus. Previous ABA experience is strongly preferred, particularly if you've worked directly with families and understand how to explain ABA services in a clear, approachable way.\n\nA bachelor's degree in psychology, social work, counseling, or a related field is preferred, but we're absolutely open to the right person without one.\n\nAbout Carelinks ABA\n\nCarelinks was built around a pretty simple idea: families seeking ABA shouldn't feel like they're just another name on a waitlist.\n\nWe provide compassionate, naturalistic ABA therapy and believe the experience surrounding the care matters too. From the first phone call through the start of services, we want families to feel that there are real people on the other side who care, communicate, and get things done.\n\nThat's where this role comes in.\nIf you're someone who takes ownership, loves getting things across the finish line, and wants your work to actually matter to the families you're helping, we'd love to hear from you.\n\nOriginally posted on Himalayas","description_format":"text","description_chars":5313,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-03T09:02:18Z"}],"visa":[],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":0.6,"p_active":0.45,"p_room":0.75,"age_days":32,"expected_fill_days":34,"reasons":["seen:32","stale_co","win:late"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":65000,"is_top_pay":true},"html_url":"https://alion.io/job/carelinks-aba-intake-coordinator","json_url":"https://alion.io/job/carelinks-aba-intake-coordinator.json","meta":{"generated_at":"2026-11-05T09:50:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12529,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3875979},"rest":"https://alion.io/mcp/rest/get_company?id=3875979"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcarelinks-aba-intake-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcarelinks-aba-intake-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcarelinks-aba-intake-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/carelinks-aba-intake-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcarelinks-aba-intake-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1751518}},{"tool":"search_jobs","arguments":{"company":"carelinksaba.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1751518},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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