{"id":2376431,"url":"https://alion.io/job/careoregon-panel-coordinator-bilingual-2","title":"Panel Coordinator - Bilingual","company":{"id":1968739,"name":"CareOregon","domain":"careoregon.org","url":"https://alion.io/company/careoregon","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":97,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":9,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Medford, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":62000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3204},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-12T18:38:34Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T03:13:16Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Panel Coordinator - Bilingual---------------------------------------------------------------\nThe Panel Coordinator - Bilingual provides complex and diversified support to CareOregon patients within the context of a primary care medical home, from a team approach, and in continuous partnership with patients and physicians to promote timely access to needed care, comprehension and continuity of care, and the enhancement of patient well-being within all models of care from traditional to non-traditional.NOTE: This position is eligible for an additional 3% bilingual pay and is a hybrid position requiring 1-2 days/wk in clinic in the Medford area.\nEstimated Hiring Range:\n$23.28 - $28.45Bonus Target:\nBonus - SIP Target, 5% AnnualPriority will be given to candidates residing in Oregon and Southwest Washington.\nCurrent CareOregon Employees: Please use the internal Workday site to submit an application for this job.\n---------------------------------------------------------------\nEssential Responsibilities\nServe as an effective communication link between member and clinic staff by gathering information from members.\nIndependently and proactively identify members in the practice by running panel reports for specific diagnosis and preventive care needs.\nReview and evaluate member records, based on Primary Care member standards, to identify members who need: preventive services, diagnostics, and follow up.\nCoordinate services for all members who are part of the assigned panel, focusing on gaps in care and clinic identified strategies for specified populations including those with serious, complex, or chronic health problems or with psychosocial issues.\nCommunicates with member directly to discuss preventative care needs and refers members with medical concerns to appropriate clinical staff.\nServe as a medical home quality improvement team member; assist with improvement of workflows through PDSA Cycles and measurement of quality indicators.\nTrack progress for assigned clinic on population performance of key clinical quality metrics.\nReview provider schedules and member charts to assist the care team in coordinating care for visits and identifying preventive healthcare needs. (IF applicable at your clinic location).\nSchedule members for preventive care needs and follow up to ensure completion of services.\nParticipate in team huddles and evaluation of team data for proactive panel management.\nDevelop presentations to share with workgroup.\nWork with clinic team on developing standards, implementation, and maintenance of programs in chronic disease management for members.\nParticipate in CareOregon Community of practice.\nRepresent the CareOregon Medicaid members in team activities.\nUtilize knowledge of barriers to care such as language, transportation, ability to cope and self-advocate and bring these to the attention of the care team.\nExperience and/or Education\nRequired\nMinimum 2 years of experience in a healthcare setting\nFluency through language testing in a second language relevant to the population served\nPreferred\nMinimum 2 years of experience in outpatient primary care and/or the care and service of patients with chronic disease\nExperience as a Certified Medical Assistant with an interest in population health care management\nExperience in Naturopathic Medicine\nKnowledge, Skills and Abilities Required\nKnowledge\nUnderstanding of healthcare industry structure/dynamics and social service systems\nUnderstanding of the nature of consumer engagement and vulnerable populations\nSkills and Abilities\nAbility to develop and implement processes and procedures\nAbility to present a positive and professional image\nAbility to read, write and verbally communicate effectively\nAbility to remain flexible in a dynamic work environment\nAbility to use motivation, persuasion, and encouragement in order to complete project\nAbility to build and maintain professional relationships with business, community and internal management groups with strong consensus building skills\nAbility to coordinate with a team of providers, RN’s, MA’s, Behavioral Health team members, etc.\nAbility to design presentations\nAbility to speak English, as well as a second language relevant to the population served\nAbility to work in an environment with diverse individuals and groups\nAbility to work independently and identify priorities absent explicit directions regarding what needs to be done, how to do it and learn quickly with the ability to independently make judgements with sound problem solving skills\nAbility to focus on and comprehend information, learn new skills and abilities, assess a situation, and seek or determine appropriate resolution, accept managerial direction, and feedback, and tolerate and manage stress\nWillingness/ability to occasionally work irregular hours (e.g., evening meetings and weekend activities)\nA “service orientation” in dealing with the CACs and its members\nExcellent listening skills\nExcellent organizational skills and the ability to manage multiple tasks from multiple sources\nIntermediate computer application skills including with MS Windows, Word, Excel, and Outlook with proficiency using Excel\nRefined interpersonal maturity/skills and a high level of emotional/social intelligence\nStrength in creative problem-solving skills\nAbility to work effectively with diverse individuals and groups\nAbility to learn, focus, understand, and evaluate information and determine appropriate actions\nAbility to accept direction and feedback, as well as tolerate and manage stress\nAbility to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day\nAbility to hear and speak clearly for at least 3-6 hours/day\nWorking Conditions\nWork Environment(s): Indoor/Office Community Facilities/Security Outdoor Exposure\nMember/Patient Facing: No Telephonic In Person\nHazards: May include, but not limited to, physical and ergonomic hazards\nEquipment: General office equipment\nTravel: May include occasional required or optional travel outside of the workplace; the employee’s personal vehicle, local transit or other means of transportation may be used\nWork Location: Hybrid-Office 2 days/week\nWe offer a strong Total Rewards Program. This includes competitive pay, bonus opportunity, and a comprehensive benefits package. Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours. Benefits-eligible employees qualify for benefits beginning on the first of the month on or after their start date. CareOregonoffers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.). We also offer a strong retirement plan with employer contributions. Benefits-eligible employees accrue PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state. Employees may also receive paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility. Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks. Please contact your recruiter for more information.\nWe are an equal opportunity employer\nCareOregonis an equal opportunity employer. The organization selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, gender identity, gender expression, genetic information, age, veteran status, ancestry, marital status or disability. The organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the operation of our organization.","description_format":"text","description_chars":8107,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":true}]},"benefits":["Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Washington","iso":null,"kind":"city"},{"name":"Oregon","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-10-12T18:38:34Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 7","filings_12m":7,"filings_prev_12m":3,"green_card_filings_12m":0,"median_offered_wage_usd":142500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":9,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/careoregon-panel-coordinator-bilingual-2","json_url":"https://alion.io/job/careoregon-panel-coordinator-bilingual-2.json","meta":{"generated_at":"2026-10-13T17:45:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27100,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1968739},"rest":"https://alion.io/mcp/rest/get_company?id=1968739"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcareoregon-panel-coordinator-bilingual-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcareoregon-panel-coordinator-bilingual-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcareoregon-panel-coordinator-bilingual-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/careoregon-panel-coordinator-bilingual-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcareoregon-panel-coordinator-bilingual-2"}]}