{"id":1145521,"url":"https://alion.io/job/carepartners-human-resources-business-partner-shared-services","title":"Human Resources Business Partner - Shared Services","company":{"id":1097105,"name":"CarePartners","domain":"carepartners.ca","url":"https://alion.io/company/carepartners","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"HR","role_family":"HR","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Waterloo, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":90000,"currency":"CAD","period":"year","gross":null,"usd_annual":63221},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T14:50:36Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-19T05:57:47Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"Who We Are\nCarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 24 nursing clinics. CarePartners is proud of its commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.\nOverview\nWe are currently looking for someone to join our HR team in the role of Human Resources Business Partner.\nThe Human Resources Business Partner (HRBP) for Shared Services is responsible for providing strategic and operational human resources support to Shared Services.\nReporting to the Regional Human Resource Manager, the HR Business Partner works with leaders at all levels of an assigned client group to guide and support people management strategies and efforts. This role is the primary point of contact for all people-related matters within their assigned portfolio. The HR Business Partner enables organizational success by ensuring alignment between business objectives and HR programs, policies and support.\nThe ideal candidate will have strong HR generalist experience, sound judgment, and strong interpersonal skills, along with comprehensive knowledge and experience in employment legislation.\nThis is a Full-Time position based out of our Waterloo Corporate office.\nWhat We Offer\nThis position offers a competitive compensation range. The salary range is $80,000.00 to $90,000.00, and placement within the range will be determined in accordance with company policies and procedures, as well as the candidate’s knowledge, skills, qualifications, and relevant experience.\nComprehensive health and dental benefits\nOther employment perks such as Employee Assistance Program, Perkopolis, Rewards Points\nInspiring leadership and opportunities for professional growth\nRewarding and meaningful work in healthcare\nWhat The Role Involves\nEmployee Relations & HR Business Partnership\nProvide advice, coaching, and support to managers and employees on employee relations matters.\nConduct workplace investigations related to policy violations, complaints, conflicts, harassment, and performance concerns.\nFacilitate conflict resolution and support positive workplace relationships.\nAdvise leaders on progressive discipline, performance management, and corrective action processes.\nIdentifies and mitigates employee relations risks while ensuring compliance with employment legislation and organizational policies.\nSupport organizational change initiatives, restructuring, and workforce transitions.\nServe as the primary HR contact for shared service departments.\nProvide strategic HR consultation to leaders on workforce planning, employee development, succession planning, and organizational effectiveness.\nAnalyze workforce data and HR metrics to support decision-making.\nParticipate in company initiatives and projects that enhance organizational performance and employee experience.\nRecruitment, Onboarding and Employee Integration\nLead end-to-end recruitment activities for shared services positions.\nPartner with hiring managers to determine staffing requirements and recruitment strategies.\nProvide clear direction to the Talent Acquisition team to ensure vacancies are posted and candidate sourcing strategies are executed.\nDevelop and post job advertisements and source candidates through various recruitment channels.\nScreen resumes, conduct interviews, and facilitate candidate selection.\nManage employment offers, background checks, and pre-employment requirements.\nMonitor recruitment metrics and recommend improvements to hiring processes.\nIn partnership with the hiring manager, coordinate onboarding for new shared service employees.\nFacilitate HR orientation sessions and ensure completion of onboarding requirements.\nPartner with leaders to develop effective integration plans to support positive new hire experiences.\nMonitor onboarding effectiveness and employee engagement during the initial employment period.\nEnsure new employees receive the tools, resources, and information necessary for success.\nDisability and Attendance Management\nManage non-occupational disability, medical leave, accommodation, and return-to-work plans for shared service employees in partnership with leaders, benefits, and external stakeholders.\nEnsure compliance with legislative requirements and organizational policies related to disability, attendance, and accommodation practices.\nMonitor employee absences, disability claims, attendance trends, and return-to-work progress, identifying opportunities for proactive intervention.\nAdvise and support leaders in addressing attendance concerns, managing absences, implementing attendance improvement plans, and facilitating successful employee reintegration.\nMaintain accurate documentation, records, and reporting related to disability and attendance management activities.\nHR Policy & Job Description Management\nIn partnership with the HR leadership team, develops, reviews, implements HR Policies, procedures and guidelines.\nResponsible for maintaining HR policies, procedures, and guidelines.\nEnsure HR policies comply with applicable employment standards, human rights, privacy, and workplace legislation.\nInterpret and communicate HR policies to management and employees.\nRecommend policy enhancements based on legislative changes, business needs, and best practices.\nLead policy education and awareness initiatives.\nDevelop, maintain, and update CarePartners job descriptions.\nPartner with leadership to ensure job descriptions accurately reflect role responsibilities, qualifications, and competencies.\nPartner with CarePartners job evaluation committee to conduct job evaluations for new or modified roles.\nAnalyze compensation data and conduct market research to establish a competitive and legally compliant compensation program.\nWhat You Bring\nUniversity or College degree/diploma in Human Resources Management or related field required\nCHRP/CHRL designation preferred\n3-5 years’ experience across multiple human resource disciplines required\nExperience in large, multi-site unionized environments an asset\nExperience in the health care field or homecare sector an asset\nHigh personal integrity, and a commitment to doing the right thing\nStrong and well-demonstrated customer service mindset, with a strong sense of urgency\nStrong leadership, influencing, relationship and team-building skills\nAbility to work well under pressure and manage multiple tasks and priorities, strong project management skills an asset\nHighly motivated self-starter, able to work effectively independently and as a part of a team\nStrong analytical and problem-solving skills\nAbility to communicate effectively, tactfully and professionally with individuals at all levels of the organization\nWillingness to learn and grow, and embrace/cultivate new ideas and ways of working\nSolid computer literacy, including effective working skills of MS Word, Excel, PowerPoint and e-mail\nClear Background Check\nCarePartners In Your Community\nIn addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.\nAccessibility\nCarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.\nArtificial Intelligence\nCarePartners uses iCIMs as part of our recruitment and hiring process. While we incorporate select Artificial Intelligence (AI) features to enhance process efficiency, we remain committed to human-led decision making. All AI-generated outputs are subject to human review to ensure accuracy and fairness.\nThis job posting is available due to an existing vacancy.","description_format":"text","description_chars":8195,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Home Care Services"],"lifecycle":[{"event":"open","at":"2026-09-23T14:50:36Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.763,"p_room":0.75,"age_days":25,"expected_fill_days":30,"reasons":["conf:3","velocity","win:late"],"computed_at":"2026-10-19T05:45:15Z"},"pay":{"stated_usd_annual":63221,"is_top_pay":false},"html_url":"https://alion.io/job/carepartners-human-resources-business-partner-shared-services","json_url":"https://alion.io/job/carepartners-human-resources-business-partner-shared-services.json","meta":{"generated_at":"2026-10-19T06:51:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4334,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1097105},"rest":"https://alion.io/mcp/rest/get_company?id=1097105"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcarepartners-human-resources-business-partner-shared-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcarepartners-human-resources-business-partner-shared-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcarepartners-human-resources-business-partner-shared-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/carepartners-human-resources-business-partner-shared-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcarepartners-human-resources-business-partner-shared-services"}]}