Enterprise Enablement, Analytics and Toolchain Integration Lead

The Enterprise Enablement, Analytics and Toolchain Integration Lead owns enterprise adoption, visibility, analytics, and AI-enabled tool use that support consistent, high-quality requirements delivery across federated teams. This role is not an AI-specific role; it requires strong AI literacy because the enablement environment includes native AI tools, including Nexus, along with BI dashboards, Azure DevOps, ServiceNow, and related delivery platforms. The role integrates standards, patterns, metrics, and governance gates into the working environments business analysts use every day, and builds dashboards, leading indicators, automation, and portfolio-level decision support that improve delivery predictability, reduce rework, strengthen adoption, and enable executive storytelling for business and technology leaders.

Essential Functions:

• Design and maintain the federated BA enablement curriculum; curate content, certify capabilities, and establish standards for consistent enterprise requirements delivery without operating as a centralized training service
• Own toolchain integration so federated BAs access standards, patterns, templates, governance gates, and enablement assets from within their working environments, including Azure DevOps, ServiceNow, NEXUS surfaces, BI dashboards, and AI platforms
• Build, maintain, and mature dashboards for the four success metrics, including defining leading indicators, improving metric quality, and ensuring portfolio leaders use insights to drive decisions
• Drive enterprise BA standards adoption measured through use in delivered artifacts, requirement quality, readiness, traceability, and reduced rework rather than downloads, page views, or passive engagement metrics
• Surface trends to portfolio leadership, including where standards are working, where adoption is lagging, where rework is concentrated, and where intervention is needed to improve delivery outcomes
• Apply AI-enabled and agentic tooling as part of daily enablement, analytics, and toolchain integration work, including dashboard narratives, executive communications, content development, requirement decomposition, synthesis, automation, and policy analysis
• Lead enterprise enablement, adoption, and change management activities, including communities of practice, stakeholder engagement, curriculum adoption, communications, and continuous improvement initiatives
• Partner with enterprise governance, architecture, delivery, analytics, AI enablement, and business leaders to align standards, tooling, metrics, automation, and adoption strategies across portfolios
• Partner with Enterprise Requirements Governance Lead, the Requirements Quality and Validation Lead, analytics, delivery, and technology stakeholders to align standards, validation frameworks, tooling, automation, AI-enabled evaluation capabilities, and adoption strategies across portfolios
• Perform any other job related duties as requested.

Education and Experience:

• Bachelor's degree in business administration, information technology, healthcare management, data analytics, or related field required
• Equivalent years of relevant work experience may be accepted in lieu of required education
• Eight (8) years of experience in analytics, enablement, requirements management, enterprise tooling integration, delivery operations, portfolio management, or related disciplines within a healthcare or regulated environment required
• Experience integrating and operationalizing Azure DevOps, ServiceNow, Power BI, NEXUS surfaces, AI platforms, or similar enterprise delivery and requirements management tools required
• Experience using AI/LLM tools, agentic tooling, automation, and data analytics platforms to improve enablement, content quality, workflow efficiency, decision support, and toolchain adoption required
• Experience building decision-oriented dashboards, defining leading indicators, maturing success metrics, and communicating insights to portfolio or executive leadership required
• Experience operating at enterprise or portfolio level preferred

• Advanced expertise in Power BI, analytics, KPI development, reporting design, dashboard architecture, data quality, readiness metrics, and performance measurement
• Data and reporting design fluency with the ability to build dashboards that drive decisions, define leading indicators, mature success metrics, and support portfolio-level decision-making
• Strong toolchain integration capability; understands how to make CoE assets, standards, patterns, and gates accessible inside the working environments BAs actually use
• Experience designing and integrating enterprise tooling ecosystems, including Azure DevOps, ServiceNow, Power BI, NEXUS surfaces, Copilot, Copilot Studio, Claude, AI platforms, analytics solutions, and related delivery technologies
• Strong AI literacy with demonstrated use of AI-enabled tools to support analysis, dashboard narratives, executive communications, requirement decomposition, synthesis, policy analysis, automation, and continuous improvement within enterprise enablement and toolchain integration work
• Ability to translate complex operational, delivery, and requirement data into actionable insights that drive strategic decision-making, portfolio optimization, adoption interventions, and business outcomes
• Strong understanding of Agile, project, hybrid, bi-modal requirement lifecycle, Lean Portfolio Management, product, portfolio, and flow-based delivery practices
• Change management and community engagement capability; able to grow a federated community of practice without allowing it to become a status forum
• Comfort moving between technical integrations, analytics design, AI-enabled automation, stakeholder communication, and executive storytelling
• Experience supporting traceability, governance, compliance, and audit-readiness practices in regulated environments

• Power BI, analytics, Agile, Six Sigma, or AI/ML-focused certifications preferred

• General office environment; may be required to sit or stand for extended periods of time
• Travel is not typically required

$113,000.00 - $197,700.00 CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Salary

Organization Level Competencies

- Fostering a Collaborative Workplace Culture

- Cultivate Partnerships

- Develop Self and Others

- Drive Execution

- Influence Others

- Pursue Personal Excellence

- Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

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