{"id":1160911,"url":"https://alion.io/job/caresource-medical-records-coordinator-ii","title":"Medical Records Coordinator II","company":{"id":2670646,"name":"CareSource","domain":"caresource.com","url":"https://alion.io/company/caresource","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":35900,"max":57300,"currency":"USD","period":"year","gross":null,"usd_annual":57300},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Outlook","optional":false}],"status":"closed","first_seen_at":"2026-09-03T00:00:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-29T11:02:59Z","board_verified":false,"closed_at":"2026-09-29T11:02:59Z","days_open":26,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":26},"description":"Job Summary:\nThe Medical Records Coordinator II is responsible for all forms and aspects of retrospective medical record retrieval including, but not limited to, claims data analysis, outreach data research, direct EMR retrieval, Requests of Information (ROI) deployment, pend-record resolution, medical record audits, attestation capture, and report documentation.\nEssential Functions:\nExecute the request, retrieval, and pend resolution of medical records through various channels\nUtilize custom and SFTP portals to facilitate PHI data transfer\nWhen needed provide personal information necessary to gain access to health network systems\nCollaborate with health systems and provider offices to execute, and document their process for release of information requests\nUpdate operational databases, and provide context by documenting commentary\nNavigate and properly escalate obstacles to medical record retrieval\nSupport and implement process improvements with external and internal partners\nUtilize the MS Office Suite including, but not limited to MS Teams, Office, Excel, Outlook, and Word to facilitate record retrieval and execute mail merges\nVerify retrieved medical records’ accuracy\nPartner across CareSource’s department matrix to address operational needs \nSupport and maintain medical record repository\nManage provider practice and health network relations to minimize provider abrasion\nPopulate chase specific reports to drive and reflect the execution of risk adjustment programs\nSupport and refine implementation of risk adjustment processes across all lines of business\nResearch claims data to produce information optimized for chart retrieval\nReconcile retrieval related invoices\nPerform any other job duties as requested\nEducation and Experience:\nHigh School Diploma or equivalent required\nMinimum one (1) year healthcare experience required\nMinimum one (1) year medical records experience required\nMinimum one (1) year EHR/EMR experience required\nCompetencies, Knowledge and Skills:\nIntermediate proficiency in the Microsoft Office Suite\nVerbal and written communication skills\nAbility to work independently and within a team environment\nAttention to detail\nCritical listening and thinking skills\nTime management skills\nProper phone etiquette\nData analysis\nBusiness analysis\nProject management\nCustomer service oriented\nBrand ambassadorship\nDecision making/problem solving skills\nTakes initiative to research and resolve obstacles\nMust be able to self-direct work when given a goal/task\nLicensure and Certification:\nNone\nWorking Conditions:\nGeneral office environment; may be required to sit or stand for extended periods of time\nMay be required to travel\n$35,900.00 - $57,300.00 CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.\nHourly\nOrganization Level Competencies\n- Fostering a Collaborative Workplace Culture\n- Cultivate Partnerships\n- Develop Self and Others\n- Drive Execution\n- Influence Others\n- Pursue Personal Excellence\n- Understand the Business\nThis job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. 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