{"id":2388292,"url":"https://alion.io/job/caretria-senior-technical-implementation-manager-2026-8027","title":"Senior Technical Implementation Manager (2026-8027)","company":{"id":3174910,"name":"CareTria","domain":"caretria.com","url":"https://alion.io/company/caretria","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":100000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":true},{"name":"Scrum","optional":true}],"status":"live","first_seen_at":"2026-10-12T16:53:02Z","employer_posted_date":null,"last_verified_at":"2026-10-12T16:53:02Z","board_verified":false,"closed_at":null,"days_open":11,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":11},"description":"Working closely with Sales, Product, Engineering, Architecture, Operations, and customer stakeholders, the Senior Technical Implementation Manager ensures successful implementation outcomes by driving alignment, managing risks, coordinating cross-functional activities, and maintaining customer confidence throughout the implementation lifecycle.\nThis role is responsible for implementation leadership—not software development or product ownership—and requires the ability to independently facilitate complex customer implementations with minimal leadership involvement.\nKEY RESPONSIBILITIES:Customer Implementation Leadership\nLead customer implementations from contract execution through production launch.\n\nServe as the primary implementation contact for assigned customers.\n\nCoordinate onboarding, implementation planning, testing, launch readiness, and go-live activities.\n\nBuild trusted relationships with customer and internal stakeholders throughout the implementation lifecycle.\n\nPlanning & Delivery Coordination\nDevelop and maintain implementation plans, milestones, dependencies, risks, assumptions, and action items.\n\nCoordinate implementation activities across Product, Engineering, Architecture, Operations, Sales, and Customer Success.\n\nMaintain implementation visibility through accurate status reporting and project artifacts.\n\nEnsure implementation commitments align with Statements of Work (SOWs) and agreed customer expectations.\n\nCustomer & Stakeholder Management\nFacilitate implementation meetings with customer technical and operational teams.\n\nCommunicate implementation status, risks, timelines, and dependencies clearly and professionally.\n\nValidate technical implementation information with Engineering and Architecture before communicating externally.\n\nMaintain strong cross-functional alignment throughout implementation.\n\nRisk & Implementation Management\nIdentify implementation risks, dependencies, assumptions, and blockers early.\n\nEscalate issues appropriately and facilitate timely resolution.\n\nDrive implementation readiness while maintaining customer confidence and delivery visibility.\n\nCoordinate successful transition from implementation into ongoing operational support.\n\nContinuous Improvement\nImprove implementation templates, standards, and best practices.\n\nCapture lessons learned and recommend process improvements.\n\nContribute to the continued maturity of CareTria's implementation methodology.\n\nMentor future implementation team members as the organization grows.\n\nThe above duties are meant to be representative of the position and not all-inclusive.\nMINIMUM JOB REQUIREMENTS:EDUCATIONBachelor's degree in Business, Information Technology, Healthcare, or a related field.\n\nREQUIRED EXPERIENCE\n7+ years of implementation management, software delivery, technical project leadership, or customer onboarding experience.\n\nDemonstrated experience leading enterprise software implementations.\n\nExperience coordinating cross-functional teams across Product, Engineering, Sales, Operations, and customer organizations.\n\nStrong understanding of software implementation lifecycles and delivery methodologies.\n\nPREFERRED EXPERIENCE\nHealthcare technology or healthcare operations experience.\n\nExperience with software integrations, APIs, interoperability, or healthcare data exchange.\n\nExperience working within Agile software development environments.\n\nPMP, Agile, Scrum, or related certifications.\n\nExperience developing implementation processes, templates, or governance practices.\n\nExperience mentoring implementation or delivery professionals.\n\nKNOWLEDGE, SKILLS & ABILITIES:\nStrong operational leadership and organizational skills.\n\nExcellent analytical and problem-solving abilities.\n\nAbility to drive execution without sacrificing quality.\n\nData-driven decision-making mindset.\n\nStrong communication and cross-functional collaboration skills.\n\nAbility to lead through influence and clarity.\n\nAbility to understand and facilitate discussions involving APIs, integrations, technical workflows, and implementation dependencies.\n\nExcellent written, verbal, presentation, and facilitation skills.\n\nStrong organizational, planning, and stakeholder management skills.\n\nAbility to manage multiple concurrent customer implementations.\n\nAbility to work independently while exercising sound judgment in a fast-paced environment.\n\nPHYSICAL DEMANDS:\nAbility to work at a desk for extended periods of time.\n\nModerate noise work environment.\n\nAbility to maintain focus under multiple priorities.\n\nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nThe expected base pay range for this position is $100,000–$120,000 per hour. The actual compensation for the position may vary based on market differences and on factors such as skills, experience, qualifications and can vary based on location and/or work schedule. In addition to base pay, CareTria offers a comprehensive benefits package. Full-Time benefits include access to health, dental, and vision insurance; retirement plan options; paid time off; paid parental leave; employee assistance programs; and other perks. Eligible employees may also have access to performance bonuses.\nCareTria is an equal opportunity employerOriginally posted on Himalayas","description_format":"text","description_chars":5297,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave","Retirement plans","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Pharmacies","Patient Access & Booking"],"lifecycle":[{"event":"open","at":"2026-10-12T20:31:45Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.825,"p_room":0.9,"age_days":11,"expected_fill_days":29,"reasons":["seen:11","velocity","win:mid"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":120000,"is_top_pay":false},"html_url":"https://alion.io/job/caretria-senior-technical-implementation-manager-2026-8027","json_url":"https://alion.io/job/caretria-senior-technical-implementation-manager-2026-8027.json","meta":{"generated_at":"2026-10-24T10:17:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15018,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3174910},"rest":"https://alion.io/mcp/rest/get_company?id=3174910"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcaretria-senior-technical-implementation-manager-2026-8027"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcaretria-senior-technical-implementation-manager-2026-8027"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcaretria-senior-technical-implementation-manager-2026-8027"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/caretria-senior-technical-implementation-manager-2026-8027\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcaretria-senior-technical-implementation-manager-2026-8027"}]}