{"id":1209894,"url":"https://alion.io/job/cargill-customer-service-coordinator-export-operations-mfd","title":"Customer Service Coordinator, Export Operations (m/f/d)","company":{"id":452956,"name":"Cargill","domain":"cargill.com","url":"https://alion.io/company/cargill-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":2600,"max":null,"currency":"EUR","period":"month","gross":true,"usd_annual":35484},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-09-25T02:00:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-11T00:39:49Z","board_verified":false,"closed_at":"2026-10-11T00:39:49Z","days_open":15,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":15},"description":"Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life’s essentials, we enable businesses to grow, communities to prosper, and consumers to live well.\nEmbedded within the team of the globally operating company Cargill, Delacon researches, develops, and manufactures natural feed additives for poultry, swine, ruminants, and aquaculture at its Engerwitzdorf site (in the Linz area).\nThis position is in our specialized portfolio enterprise where we serve diverse businesses who support unique customers or markets, including animal nutrition and health, bioindustrial, road safety salt and Cargill joint ventures.\nJob Purpose and Impact\nThe Customer Service Coordinator is responsible for routine, customer-focused order processing activities. In this role, they use their understanding of customer inquiries to manage orders throughout the entire order fulfillment process. They contribute to a high level of transparency, communication, and responsiveness toward our customers.\nThis position is initially offered as a two-year fixed-term contract, with the prospect of subsequent permanent employment.\nKey Accountabilities\nReceive and process customer orders\nEnsure efficient logistics processes and timely delivery of goods\nCommunicate with customers regarding order status, invoices, and other inquiries\nPrepare all shipping documentation and review export documents\nIndependently manage orders within the assigned regional area, including arranging and coordinating transportation\nCollaborate closely and communicate with internal and external stakeholders (production planning, sales, quality management, customers, freight forwarders)\nRecord and manage customer complaints\nIndependently identify and implement solutions to customer service and logistics issues\nProactively identify risks and opportunities within the area of responsibility in order to improve order fulfillment processes\nQualifications\nMinimum Qualifications\nCompleted secondary education diploma (Matura) or an equivalent qualification\nStrong communication skills in German and English (minimum B2 level), both written and spoken\nGood knowledge of Microsoft Office applications\nPreferred Qualifications\nRelevant professional experience in customer service, order management, logistics, or supply chain operations\nExperience with ERP systems (e.g., SAP)\nOur Offer\nWe provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.\nWe welcome applications from people with disabilities and are committed to providing an inclusive, accessible recruitment process and workplace. We encourage candidates to let us know if they require any accommodations during the recruitment or interview process so we can support them appropriately.\nAdditionally you can expect:\nA key position with significant responsibility and ample opportunity to shape and influence outcomes.\nThe opportunity to actively contribute to the safety and sustainability culture of an international company.\nAnnual participation in the company bonus program, based on business performance.\nTeam and social events throughout the year, including barbecue gatherings, company outings, holiday celebrations, and more.\nFlexible working hours (6:00 AM to 10:00 PM) and the option to work from home one day per week.\nVoluntary salary increases governed by a company-wide agreement.\nComplimentary fresh fruit, hot beverages, and a lunch subsidy.\nCompany-sponsored life and accident insurance.\nOn-site shower facilities.\nA reduced 38-hour workweek, voluntarily offered instead of the 40-hour workweek stipulated by the collective agreement.\nA modern office building located just 15 minutes from Linz, with free parking available.\nRegular feedback and professional development discussions with your manager.\nAn innovative and international work environment within the Cargill Group.\nInterested? Then make sure to send us your CV and cover letter today!\nFollow us on LinkedIn: https://www.linkedin.com/company/cargill\nCargill is committed to being an inclusive employer. Click here to find out more https://careers.cargill.com/diversity/\nFor legal reasons, we must point out that this position offers a starting salary of €2600 gross per month (based on a 38-hour week). Actual compensation will depend on qualifications, experience, and individual skills, and may therefore be higher.","description_format":"text","description_chars":4813,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Upper-Intermediate (B2)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Flexible schedule","Professional development"],"hiring_locations":[{"name":"Austria","iso":"AT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Sea Freight","Artificial Intelligence","Food & Beverages","Natural Resources"],"lifecycle":[{"event":"open","at":"2026-09-25T03:33:14Z"},{"event":"close","at":"2026-10-11T00:39:49Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":35484,"is_top_pay":false},"html_url":"https://alion.io/job/cargill-customer-service-coordinator-export-operations-mfd","json_url":"https://alion.io/job/cargill-customer-service-coordinator-export-operations-mfd.json","meta":{"generated_at":"2026-10-15T18:15:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27786,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":452956},"rest":"https://alion.io/mcp/rest/get_company?id=452956"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcargill-customer-service-coordinator-export-operations-mfd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcargill-customer-service-coordinator-export-operations-mfd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcargill-customer-service-coordinator-export-operations-mfd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cargill-customer-service-coordinator-export-operations-mfd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcargill-customer-service-coordinator-export-operations-mfd"}]}