{"id":1199314,"url":"https://alion.io/job/cargill-customer-service-representative-2","title":"Customer Service Representative","company":{"id":452956,"name":"Cargill","domain":"cargill.com","url":"https://alion.io/company/cargill-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-09-27T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":123000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":236},"experience_years_min":4,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-14T00:00:00Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-09-28T00:59:31Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life’s essentials, we enable businesses to grow, communities to prosper, and consumers to live well.\nThis position is in our Ag & Trading enterprise, where we connect producers and users of grains and oilseeds around the globe through origination, trading, processing, and distribution. We also offer a range of farmer services and risk management solutions.\nJOB PURPOSE AND IMPACT\nThe Customer Service Representative will execute a limited scale of customer service activities for a single site team. In this role, you will provide clerical or administrative tasks to help optimize processing complex orders from customers and resolving order or delivery issues.\nKEY ACCOUNTABILITIES\nPerform complex administrative or clerical tasks in support of improvement projects and commitments requiring a basic understanding of customer service practices and procedures.\nParticipate in executing customer service strategies.\nInform customers about order status, invoices and other standard information needed to complete the sale.\nProvide administrative and clerical support to maintaining and updating tools or systems and relationships that supports accurate customer demand forecast, as well as other databases related to shipments and inventory management.\nHandle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.\nOther duties as assigned.\n#LI-AM11 #LI-Onsite\nQUALIFICATIONS\nMINIMUM\nHigh school diploma, secondary education level or equivalent\nMinimum of four years of related work experience\nPREFERRED\nMS Office experience\nFive9 experience\nSalesforce experience\nAPPLICANT INFORMATION\nThis position is posted both internally and externally\nPosition can be based in Dana, Indiana or Gibson City, Illinois\nRelocation assistance is NOT provided for this role\nThe business will not sponsor applicants for work visas for this position\nEqual Opportunity Employer, including Disability/Vet.","description_format":"text","description_chars":2317,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Relocation assistance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Artificial Intelligence","Food & Beverages","Natural Resources"],"lifecycle":[{"event":"open","at":"2026-09-24T19:59:46Z"}],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.856,"p_room":0.9,"age_days":13,"expected_fill_days":21,"reasons":["conf:0","wave","velocity","win:mid","comp:brand"],"computed_at":"2026-09-27T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/cargill-customer-service-representative-2","json_url":"https://alion.io/job/cargill-customer-service-representative-2.json","meta":{"generated_at":"2026-09-28T05:16:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3481,"day_limit":5000,"remaining_today":1519,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}