{"id":1203092,"url":"https://alion.io/job/cargill-customer-service-representative-5","title":"Customer Service Representative","company":{"id":452956,"name":"Cargill","domain":"cargill.com","url":"https://alion.io/company/cargill-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":13,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-03T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Padua, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":30000,"max":50000,"currency":"EUR","period":"year","gross":null,"usd_annual":56866},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":true},{"name":"Microsoft Excel","optional":true}],"status":"closed","first_seen_at":"2026-09-08T00:00:00Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-09-29T04:41:25Z","board_verified":false,"closed_at":"2026-09-29T04:41:25Z","days_open":21,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":21},"description":"Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life’s essentials, we enable businesses to grow, communities to prosper, and consumers to live well.\nThis position is in our Ag & Trading enterprise, where we connect producers and users of grains and oilseeds around the globe through origination, trading, processing, and distribution. We also offer a range of farmer services and risk management solutions.\nJob Purpose and Impact\nWe are looking for a proactive and customer-oriented Customer Service Representative to join our Supply Chain team. This role combines customer service, logistics coordination, order management, and commercial support activities. The successful candidate will work closely with customers, commercial teams, warehouses, transportation providers, and internal stakeholders to ensure efficient order execution, inventory management, and customer satisfaction.\nKey Accountabilities\nReceive, process, and manage customer orders across multiple systems and platforms.\nCoordinate order fulfillment from order entry through delivery.\nMonitor contract balances, inventory availability, and shipment status.\nProvide customers with information regarding orders, invoices, deliveries, and documentation.\nPrepare, validate, and distribute shipping, quality, and export documentation.\nCoordinate transportation activities with carriers, warehouses, and logistics providers.\nMonitor logistics performance and proactively resolve delivery issues.\nSupport supply chain planning and inventory management activities.\nCollaborate with commercial teams on contract execution and customer requirements.\nMaintain accurate master data, sales orders, contracts, and logistics records.\nAnalyze operational data and prepare reports for management decision-making.\nIdentify process improvement opportunities and support continuous improvement initiatives.\nManage customer complaints and escalate complex issues when necessary.\nEnsure compliance with company policies, trade requirements, and logistics procedures. #LI-IIV\nQualifications\nMinimum Qualifications\nBachelor's degree in Supply Chain, Logistics, Business Administration, Economics, or a related field.\n1-3+ years of experience in customer service, logistics, supply chain, transportation, or commercial operations.\nFluency in Italian and professional proficiency in English skills\nPreferred Qualifications\nStrong understanding of order-to-cash processes.\nKnowledge of transportation, warehousing, and inventory management principles.\nAdvanced Microsoft Excel skills and strong analytical capabilities.\nExcellent communication and stakeholder management skills\nExperience in commodity trading, agriculture, food, manufacturing, or supply chain environments.\nExperience working with ERP systems such as SAP.\nKnowledge of international trade, contracts, and logistics documentation.\nAdditional European language skills are an advantage.\nCompensation Data\nThe expected salary for this position is 30,000€ - 50,000€. Compensation varies depending on a wide array of factors.\nOur Offer\nWe provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.\nWe welcome applications from people with disabilities and are committed to providing an inclusive, accessible recruitment process and workplace. We encourage candidates to let us know if they require any accommodations during the recruitment or interview process so we can support them appropriately.\nInterested? Then make sure to send us your CV and cover letter in English today:\nFollow us on LinkedIn: https://www.linkedin.com/company/cargill\nCargill is committed to being an inclusive employer. Click here to find out more https://careers.cargill.com/diversity/","description_format":"text","description_chars":4178,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Italian","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Food & Beverages","Natural Resources"],"lifecycle":[{"event":"open","at":"2026-09-24T22:17:27Z"},{"event":"close","at":"2026-09-29T04:41:25Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":56866,"is_top_pay":false},"html_url":"https://alion.io/job/cargill-customer-service-representative-5","json_url":"https://alion.io/job/cargill-customer-service-representative-5.json","meta":{"generated_at":"2026-10-04T02:49:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4240,"day_limit":5000,"remaining_today":760,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}