{"id":3293930,"url":"https://alion.io/job/cargill-customer-service-representative-i-2","title":"Customer Service Representative I","company":{"id":452956,"name":"Cargill","domain":"cargill.com","url":"https://alion.io/company/cargill-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":550,"ghost_share":0.004,"stale_share":0,"repost_share":0.149,"time_to_fill_p50_days":19,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fort Dodge, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":106000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":648},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T21:04:15Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-28T16:03:19Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life’s essentials, we enable businesses to grow, communities to prosper, and consumers to live well.\nThis position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded products. Our portfolio includes poultry, beef, egg, alternative protein, salt, oils, starches, sweeteners, cocoa and chocolate.\nJob Purpose and Impact\nThe Customer Service Representative I will support a moderate scale of customer service activities for multiple team members. In this role, you will contribute to optimizing and monitoring applications and specialty programs, including processing complex orders from customers and resolving delivery issues.\nKey Accountabilities\nMaintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.\nInform customers about order status, invoices, contract balances and other information needed to complete the sale.\nExecute customer service strategies.\nProvide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.\nHandle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.\nOther duties as assigned\n#LI-BG1\nQualifications\nMinimum Qualifications\nMinimum requirement of 2 years of relevant work experience. Typically reflects 3 years or more of relevant experience.\nPreferred Qualifications\nAssociates degree or 4 years of related work experience\nEqual Opportunity Employer, including Disability/Vet\nAt Cargill, we care about your safety and want your job search experience to be a positive one. Unfortunately, there are scams out there where individuals pretend to be Cargill recruiters to try to collect personal information or request payment. Please know that Cargill will never ask you for money during the hiring process, and in most cases, we only accept applications through our official careers site, with the exception of some roles in our production plants. If something doesn't feel right or you have questions, don't hesitate to contact us. 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