{"id":1199340,"url":"https://alion.io/job/cargill-digital-workplace-operations-lead","title":"Digital Workplace Operations Lead","company":{"id":452956,"name":"Cargill","domain":"cargill.com","url":"https://alion.io/company/cargill-3","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":66000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":684},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"IAM","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"OneDrive","optional":false},{"name":"SharePoint","optional":false},{"name":"Azure","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-09-13T02:00:00Z","employer_posted_date":"2026-09-13","last_verified_at":"2026-09-24T22:17:59Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Job Purpose and Impact\nAs an Advisor, Operations Lead within the Digital Workplace team, you will serve as a senior individual contributor responsible for the operational health, governance, and continuous improvement of Cargill's endpoint and collaboration environment. This role sits at the intersection of strategy and execution - you will translate roadmap priorities into operationally sound, day-to-day practices while acting as a trusted subject matter expert across engineering teams, business stakeholders, and global service partners.\nYou will bring structure to complexity, data to decisions, and clarity to a fast-moving transformation - all without direct reports, but with significant influence across the teams and leaders you partner with.\nKey Accountabilities\nOperational ExcellenceOwn and improve Digital Workplace operations, covering device lifecycle, provisioning, depot management, endpoint governance, and collaboration platforms.\n\nTrack KPIs and SLAs, identify risks, and drive improvements with cross-functional teams.\n\nMaintain standardized procedures and act as an escalation point, ensuring timely, accountable resolution of complex operational issues across stakeholders.\n\nCollaboration Platform GovernanceSupport governance of the Microsoft 365 environment, including SharePoint permissions, OneDrive, Teams lifecycle, and security groups.\n\nCollaborate with Security and IAM teams to ensure data protection and access control.\n\nDrive attestation, automation, and audits, while aligning with Entra ID and HR systems to ensure accurate, compliant access governance.\n\nGovernance & ComplianceSupport the design and execution of governance frameworks for endpoint access, device compliance, collaboration platform policies, and Digital Workplace standards in alignment with Cargill's security and IT requirements.\nPartner with Information Security, Risk, and Compliance teams to ensure operational practices meet internal policy and external regulatory requirements across a global footprint.\n\nProgram & Stakeholder SupportCollaborate with program teams to ensure operational readiness and seamless transition to steady-state operations.\n\nAdvise leadership with data-driven insights on service health and transformation progress.\n\nEngage stakeholders and end users to gather feedback, drive change, and promote adoption of modern workplace tools across a global workforce.\n\nContinuous ImprovementLead operational improvement initiatives using structured problem-solving to enhance efficiency and service quality.\n\nIdentify and implement automation opportunities across workflows in partnership with engineering teams.\n\nStay updated on Microsoft 365, Nexthink, and PCaaS trends, translating emerging capabilities into actionable operational recommendations for leadership.\n\nQualifications\nRequired Qualifications\nBachelor's degree in Information Technology, Computer Science, Business, or a related field - or equivalent work experience.\n10+ years of progressive experience in IT operations, Digital Workplace, or endpoint management in a large enterprise environment.\nDemonstrated experience managing device lifecycle, provisioning processes, and endpoint governance at scale (10,000+ devices preferred).\nHands-on experience with Microsoft 365 platform operations, including SharePoint, OneDrive, Teams, and Exchange/mail governance.\nStrong analytical and problem-solving skills with the ability to synthesize operational data into actionable insights and executive-ready communications.\nProven ability to work effectively across matrixed, global organizations and manage multiple priorities without direct authority.\nExperience with ITSM frameworks (ITIL or equivalent) and operational reporting tools.\nPreferred Qualifications\nExperience with Microsoft Intune, Autopilot, Windows 365 (W365), Entra ID (Azure AD), and/or Nexthink.\nFamiliarity with PCaaS (PC as a Service) operating models and global vendor management.\nExperience designing or operating SharePoint permissions governance programs, including oversharing remediation, attestation workflows, and automated access controls.\nExperience supporting large-scale technology transformation programs, particularly mid-flight rather than greenfield.\nITIL Foundation certification or equivalent.\nMicrosoft 365 certifications (e.g., MS-700, MS-900, or equivalent) a plus.\nDemonstrated experience with process improvement methodologies (Lean, Six Sigma, or equivalent).\nCompetencies for Success\nOperational Rigor - You bring discipline and structure to ambiguous environments, translating strategy into repeatable, scalable processes that hold up across a global, multi-industry organization.\nStakeholder Influence - As a senior IC, you earn trust and drive alignment without formal authority, communicating clearly across engineering teams, business leaders, and end users alike.\nBreadth & Curiosity - You're comfortable owning both device operations and collaboration platform governance - and you actively seek to connect the dots between them.\nOwnership Mindset - You take accountability for outcomes, follow through on commitments, and proactively surface issues before they become problems.\nData-Driven Thinking - You use metrics and evidence to drive decisions, tell compelling stories, and demonstrate operational value to leadership.","description_format":"text","description_chars":5319,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Food & Beverages","Natural Resources"],"lifecycle":[{"event":"open","at":"2026-09-24T20:00:34Z"}],"liveness":{"score":67,"band":"ok","label":"Likely open","p_open":1,"p_active":0.743,"p_room":0.9,"age_days":11,"expected_fill_days":18,"reasons":["conf:1","win:mid","comp:brand"],"computed_at":"2026-09-24T23:34:10Z"},"pay":null,"html_url":"https://alion.io/job/cargill-digital-workplace-operations-lead","json_url":"https://alion.io/job/cargill-digital-workplace-operations-lead.json","meta":{"generated_at":"2026-09-24T23:34:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1705,"day_limit":5000,"remaining_today":3295,"minute_limit":60,"resets_at":"2026-09-25T00:00:00Z"}}}