{"id":1486369,"url":"https://alion.io/job/cargolux-it-operations-engineer","title":"IT Operations Engineer","company":{"id":1939603,"name":"Cargolux","domain":"cargolux.com","url":"https://alion.io/company/cargolux-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Luxembourg City, Luxembourg"],"countries":["LU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":153000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":643},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Anomaly Detection","optional":false},{"name":"Ansible","optional":false},{"name":"Azure","optional":false},{"name":"Bash","optional":false},{"name":"Datadog","optional":false},{"name":"Grafana","optional":false},{"name":"Nagios","optional":false},{"name":"PowerShell","optional":false},{"name":"Red Hat","optional":false},{"name":"Windows","optional":false},{"name":"Zabbix","optional":false}],"status":"live","first_seen_at":"2026-09-16T15:31:21Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-12T10:22:33Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"Task Responsibilities:\nOwn and evolve monitoring, alerting and operational dashboards using tools such as Checkmk, Grafana, Nagios, or similar platforms.\nAdminister and maintain Linux and Windows environments, planning and executing regular patching and updates to ensure secure and supported platforms.\nCoordinate middleware patching and updates, ensuring minimal disruption and clear communication.\nPartner with cybersecurity and infrastructure teams to implement and enforce security best practices across Linux and Windows systems and environments.\nIndependently drive and coordinate IT projects, including system migrations and operational improvement initiatives, from planning through execution.\nIdentify, design and implement automation opportunities using scripting or tooling to reduce manual effort and operational risk.\nManage and resolve incidents and service requests related to IT systems and middleware and operational applications, ensuring stability and timely resolution.\nEnsure continuous availability of business-critical systems through participation in a structured on-call rotation and escalation process.\nEssential Requirements For The Position:\nDegree in Computer Science, Information Technology, or related discipline.\nProven experience (approximately 5-7 years) in IT Operations, IT Support, or a comparable role, with the ability to work independently on complex systems and initiatives.\nHands-on experience with infrastructure monitoring and observability tools such as Checkmk, Grafana, Nagios, Datadog, Zabbix, or similar platforms.\nStrong understanding of monitoring and observability principles, including metrics, logs, traces, alerting thresholds and anomaly detection.\nExperience with IT systems patch management, including tools such as Ansible.\nScripting experience using PowerShell and Bash / Shell.\nSolid technical knowledge of IT infrastructure environments and security best practices.\nExperience contributing to or leading end-to-end IT projects, including planning, execution and coordination with multiple stakeholders.\nAbility to communicate effectively with both technical and non-technical audiences, adapting the message to the context.\nStrong verbal and written communication skills in English; knowledge of German and/or French is considered an advantage.\nMicrosoft and/or Red Hat certifications are considered an asset.\nKnowledge of Microsoft Azure is highly appreciated (Azure Fundamentals or Azure Administrator level).\nExperience in the airline industry is considered an advantage.\nWorking Conditions:\nFull-time permanent position based in Luxembourg.\nThe candidate will work in a Agile, friendly, innovative & operational Azure only environment.\nNormal office hours are to be expected, with occasional work outside these hours to perform tasks (planned or unplanned) on the environment.\nThe position holder might have to be on stand-by outside the normal office hours and weekends in case of incidents. It is expected that during critical incidents the candidate can commit to resolving the incident to the end if required.\nValid car drivers license.\nBe willing to travel as required by our international organization (more than 50 different countries).\nA Certificate of good conduct (casier judiciaire, Polizeiliches Führungszeugnis) will be required in case of positive selection.\nThe internal title of the position would be Engineer IT Systems and Middleware Support.","description_format":"text","description_chars":3427,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Luxembourg","iso":"LU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Air Transport","Commercial Aviation"],"lifecycle":[{"event":"open","at":"2026-09-29T23:26:21Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.825,"p_room":0.9,"age_days":25,"expected_fill_days":39,"reasons":["conf:2","velocity","win:mid"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/cargolux-it-operations-engineer","json_url":"https://alion.io/job/cargolux-it-operations-engineer.json","meta":{"generated_at":"2026-10-12T15:21:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24110,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1939603},"rest":"https://alion.io/mcp/rest/get_company?id=1939603"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcargolux-it-operations-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcargolux-it-operations-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcargolux-it-operations-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cargolux-it-operations-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcargolux-it-operations-engineer"}]}