{"id":2445628,"url":"https://alion.io/job/caribou-coffee-shift-leader","title":"Shift Leader","company":{"id":1799186,"name":"Caribou Coffee","domain":"cariboucoffee.com","url":"https://alion.io/company/cariboucoffee-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brookfield, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":60000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":972},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T00:00:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-15T03:26:11Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important - TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the ‘Bou Crew!\nPosition Overview: The Shift Leader is responsible for the overall leadership and direction of the coffeehouse in partnership with the General Manager or the Assistant General Manager. The Shift Leader makes sure the team has a clear understanding of brand standards, expectations, products, cleanliness, new directives, and Guest connections during the shift.\nCore Responsibilities\nDemonstrates mastery of every Team Member responsibility with confidence, enthusiasm, and excellence\nLeads shifts with an unwavering commitment to Make Fun Happen - keeping the team engaged, the energy up, and the shift on track\nOptimizes product sales while effectively managing waste and maintaining an inviting, well- executed coffeehouse environment.\nKnows the day's deployment and the roles tied to it, communicating clearly on the floor to keep the shift moving\nReads the needs of the team, anticipates the shift's competing priorities, and delegates objectives and tasks accordingly\nTakes ownership of the current shift and sets up a smooth hand-off for the shift that follows\nEnsures the team executes standard operating procedures and upholds Caribou's standards for quality, cash handling, and store safety and security\nCoaches and trains the team in the moment - on role responsibilities, product knowledge, promotions, and recipe prep, including adjustments for a guest's request\nPerforms administrative tasks timely with integrity and follow-through, including bank deposits, inventory, and product orders\nActively develops Team Members, providing coaching and feedback in the moment\nBrings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love\nOwns the decision-making that comes with being Manager on Duty, staying resilient and calm under pressure\nLeads with humility, curiosity, and heart - building an inclusive culture on every shift and taking full ownership of their own growth and the impact they have on others\nTrains new team members on role responsibilities, product knowledge, and promotional items\nArrives on time for every scheduled shift, prepared and ready to contribute to the team's success.\nSkills and Qualifications\nRequired:\nAt least 6 months of experience in a leadership role , or properly trained and approved to take on Shift Leader responsibilities\nTo support the needs of the business and the team, Shift Leaders are expected to maintain flexible availability. While hiring may be based on current scheduling needs, Shift Leaders may be required to work different days, times, or shifts as business and operational needs change.\nMust be at least 18 years of age\nPreferred:\nHigh school diploma or GED equivalent\nBenefits:\nEmployee Discount & Free Shift Drink\nFlexible schedule\nGrowth Opportunities\nTips\nAddress: | 15500 West Greenfield Ave Suite A , Brookfield, Wisconsin 53005 |The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations.\nThe duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.\nCaribou Coffee Company, Inc. and its subsidiaries (“Company”) are proud to be Equal Opportunity Employers of Minorities, Women, Protected Veterans, and individuals with Disabilities and do not discriminate based on gender identity or sexual orientation.\nBrand:\nCaribou Coffee","description_format":"text","description_chars":4193,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T13:25:44Z"}],"visa":[],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":3,"expected_fill_days":29,"reasons":["conf:2","wave","win:early"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/caribou-coffee-shift-leader","json_url":"https://alion.io/job/caribou-coffee-shift-leader.json","meta":{"generated_at":"2026-10-15T07:54:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11938,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1799186},"rest":"https://alion.io/mcp/rest/get_company?id=1799186"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcaribou-coffee-shift-leader"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcaribou-coffee-shift-leader"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcaribou-coffee-shift-leader"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/caribou-coffee-shift-leader\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcaribou-coffee-shift-leader"}]}