{"id":810406,"url":"https://alion.io/job/cariina-product-implementation-consultant","title":"Product Implementation Consultant","company":{"id":694863,"name":"Cariina","domain":"cariina.com","url":"https://alion.io/company/cariina","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2025-02-11T00:00:00Z","employer_posted_date":"2025-02-11","last_verified_at":"2026-11-02T00:41:10Z","board_verified":true,"closed_at":null,"days_open":629,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":628},"description":"About Cariina\nAt Cariina, we empower school districts to achieve operational excellence -the foundation of academic success. By streamlining processes, we enable educators to focus on what truly matters: shaping the future. Backed by robust funding and exponential growth, we’re building a high-performing team to drive this mission forward.\nAbout This Role\nAs a Product Implementation Consultant, you’ll be at the forefront of transforming school operations. Reporting directly to our CTO/Co-Founder, you will manage the post-sale implementation journey, acting as the trusted advisor and key point of contact for client school districts. Your primary mission: ensure a seamless and rapid launch of the Cariina platform.\nThis role is ideal for a detail-oriented, customer-focused professional who thrives on building relationships, solving complex problems, and driving measurable results. With 80%+ travel required, you’ll spend significant time at client locations, working hands-on to set them up for success.\nWhat You’ll Do\nCustomer Onboarding & ImplementationLead school districts through end-to-end implementation of the Cariina platform, customizing solutions to meet unique operational challenges.\nDevelop and execute detailed project plans, keeping all stakeholders informed and aligned.\nProvide on-site and virtual training, ensuring clients are fully equipped to maximize platform benefits.\n\nStakeholder Engagement & Change ManagementBuild trust with school district leaders, navigating resistance to change and fostering alignment.\nAct as a bridge between clients and Cariina’s post implementation and engineering teams, advocating for client needs to inform product enhancements.\n\nProject Management & SupportManage multiple implementations simultaneously, ensuring projects are delivered on time and exceed customer expectations.\nDocument progress in our CRM, maintaining up-to-date, actionable client records.\nOffer white-glove support to clients until their transition to a dedicated Success Manager.\n\nTravel & On-Site SupportSpend 80%+ of your time traveling to client sites across the U.S. to provide in-person guidance and hands-on support.\n\nWhat You Bring\nLocation: Based in Boston or willing to relocate.\n Experience: 2+ years in a customer-facing technical role (e.g., SaaS implementation, POS systems, account management, or solutions engineering).\nSkills:Strong persuasion, communication, and relationship-building abilities.\nExceptional organizational and multitasking skills, with experience managing multiple projects in parallel.\nTechnical aptitude with a quick learning curve for new platforms.\nAbility to simplify complex concepts for non-technical stakeholders.\nProactive problem-solving and the ability to operate autonomously in a fast-paced environment.\n\nMindset:High energy, ambition, and a customer-first attitude.\nScrappy and solution-oriented-willing to roll up your sleeves to get things done.\nThrives in a high-trust, high-expectations culture.\nWilling to go above and beyond for clients and the team.\nUnderstands this isn’t a typical 9-5 job-flexibility is key, and you’re ready to meet the demands of a fast-paced, high-growth startup environment.\n\nWhat We Offer\nCompensation: $80,000 - $120,000, based on experience.\nBenefits: Comprehensive health, dental, and vision plans for you and your family.\nEquity: Stock options to align your success with the company’s growth.\nTools for Success: All the technology and resources you need to excel.\nFlexibility: Generous vacation and sick leave policies.\nWhy Join Us?\nAt Cariina, we don’t just build software-we create lasting partnerships that transform educational outcomes. Join a team where your work directly impacts the lives of students across the country.\nHow to Apply\nSubmit your resume to [insert application link/email]. All applicants will receive a response regarding their application status, regardless of the outcome.\nCommitment to Diversity\nCariina is proud to be an equal opportunity employer. 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