{"id":2476329,"url":"https://alion.io/job/caris-life-sciences-marketing-manager-user-experience","title":"Marketing Manager - User Experience","company":{"id":1953796,"name":"Caris Life Sciences","domain":"carislifesciences.com","url":"https://alion.io/company/carislifesciences","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":8,"ghost_share":0,"stale_share":0.875,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Irving, United States","Tempe, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":59000,"max_usd":117000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1566},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Asana","optional":true},{"name":"Smartsheet","optional":true}],"status":"live","first_seen_at":"2026-10-13T21:30:50Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-31T18:57:52Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care-we’re changing lives.\nWe introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:“What would I do if this patient were my mom?”That question drives everything we do.\nBut our mission doesn’t stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.\nJoin us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.\nPositionSummary\nThe Marketing Manager supports the execution of commercial marketing initiatives and user experience programs for Caris’ oncology diagnostics portfolio. This position coordinates the development, review, production, distribution, and maintenance of customer-facing marketing materials and laboratory support collateral. The Marketing Manager also helps capture, organize, and communicate customer feedback to support continuous improvement initiatives.\nWorking under the direction of the Senior Director, this individual partners with Marketing, Product Management, Laboratory Operations, Medical Affairs, Regulatory Affairs, Commercial, Supply Chain, and external creative partners to ensure materials are accurate, compliant, visually consistent, and delivered on time.\nThe ideal candidate is highly organized, detail-oriented, collaborative, and passionate about creating an exceptional customer experience through effective coordination, communication, and execution.\nJob Responsibilities\nCoordinate the development, review, approval, production, distribution, and maintenance of customer-facing marketing materials.\nManage timelines and deliverables for commercial collateral, ensuring projects progress efficiently through review, approval, and production.\nPartner with internal stakeholders and external creative agencies to develop high-quality marketing materials that align with brand standards and business objectives.\nMaintain version control and organization of marketing assets to ensure teams have access to current, approved materials.\nCoordinate the development and maintenance of laboratory support materials, including: Test Request Forms, Specimen requirement guides, Collection instructions,Kit inserts,Provider reference materials,Patient-facing educational materials,Laboratory collateral\nWork closely with graphic designers to translate technical and clinical content into clear, user-friendly materials.\nCoordinate updates to collection kits, printed components, packaging materials, labels, and specification sheets.\nPartner with Laboratory Operations, Product Management, Regulatory Affairs, Medical Affairs, Supply Chain, and external vendors to ensure materials remain accurate, compliant, and current.\nSupport user experience initiatives by coordinating the collection, organization, and documentation of feedback from healthcare providers, laboratory partners, patients, and commercial teams.\nDevelop and maintain standardized processes for collecting, categorizing, and tracking customer feedback across multiple channels.\nOrganize and analyze customer insights to identify trends, recurring pain points, and opportunities to improve the customer experience.\nSupport the prioritization of user experience enhancements by maintaining feedback logs, dashboards, and reporting tools.\nCoordinate cross-functional review sessions to communicate customer insights and track progress on improvement initiatives.\nCoordinate meetings, project timelines, and follow-up activities across multiple departments.\nTrack deliverables, approvals, and action items to ensure projects remain organized and on schedule.\nFacilitate communication among Marketing, Laboratory Operations, Medical Affairs, Regulatory Affairs, Commercial, Product Management, and external partners.\nIdentify potential risks or delays and communicate them proactively to the Senior Director.\nRequired Qualifications\nBachelor’s degree in Marketing, Communications, Business, Life Sciences, or a related field.\nThree to five years of experience in marketing, marketing coordination, healthcare communications, or a related role.\nStrong organizational and project coordination skills, with the ability to manage multiple priorities.\nExcellent written, verbal, and interpersonal communication skills.\nExperience coordinating creative projects with internal stakeholders and external design partners.\nExceptional attention to detail and a demonstrated commitment to producing high-quality deliverables.\nProficient in Microsoft Office Suite, specifically Word, Excel, and Outlook, with a general working knowledge of the Internet for business use.\nPreferred Qualifications\nExperience in oncology, diagnostics, biotechnology, healthcare, or life sciences.\nFamiliarity with laboratory workflows, diagnostic testing, or regulated healthcare marketing.\nExperience supporting Voice of Customer, customer experience, or user experience initiatives.\nExperience using project management and collaboration platforms such as Smartsheet, Asana, or similar tools.\nTraining\nAll job-specific, safety, and compliance training is assigned based on the job functions associated with this employee.\nConditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check( applicable for certain positions) and reference verification.\nThis job description reflects management’s assignment of essential functions. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.\nCaris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.","description_format":"text","description_chars":6318,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Genomics & Genetic Testing","Precision Medicine"],"lifecycle":[{"event":"open","at":"2026-10-13T21:30:50Z"}],"visa":[],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.889,"p_room":0.9,"age_days":17,"expected_fill_days":36,"reasons":["conf:0","velocity","win:mid","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/caris-life-sciences-marketing-manager-user-experience","json_url":"https://alion.io/job/caris-life-sciences-marketing-manager-user-experience.json","meta":{"generated_at":"2026-11-01T05:13:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8099,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1953796},"rest":"https://alion.io/mcp/rest/get_company?id=1953796"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcaris-life-sciences-marketing-manager-user-experience"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcaris-life-sciences-marketing-manager-user-experience"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcaris-life-sciences-marketing-manager-user-experience"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/caris-life-sciences-marketing-manager-user-experience\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcaris-life-sciences-marketing-manager-user-experience"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2476329}},{"tool":"search_jobs","arguments":{"company":"carislifesciences.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2476329},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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