{"id":1710596,"url":"https://alion.io/job/carl-friedrik-client-advisor-2","title":"Client Advisor","company":{"id":692708,"name":"Carl Friedrik","domain":"carlfriedrik.com","url":"https://alion.io/company/carlfriedrik","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-01-22T10:06:46Z","employer_posted_date":"2026-01-22","last_verified_at":"2026-10-24T06:49:53Z","board_verified":true,"closed_at":null,"days_open":274,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":274},"description":"Sales Associate - New York\nAbout the role\nCarl Friedrik is opening its first physical store in New York, one of the brand’s strongest and most strategically important markets.\nThis opening represents a major step in our global retail expansion and a significant investment in the US. The New York store will set the standard for how the brand operates and is experienced in the market.\nAs a Sales Associate, you will be part of the founding in store team. You will represent a premium European travel brand to a highly informed customer base, delivering a consistent, considered, and commercially strong retail experience from day one.\nThis role is suited to someone who performs well under pressure, takes pride in high standards, and wants to be part of building something that will be closely followed internally.\nWho you are\nYou are an experienced retail professional with strong energy and presence on the shop floor. You are confident engaging customers, comfortable selling premium products, and motivated by results.\nYou care about detail, service quality, and presentation, and you understand that in a flagship environment, standards matter every day, not just on good days.\nYou understand the value of building long term client relationships and are comfortable developing a loyal customer base through thoughtful follow up and consistent service, not just one off transactions.\nYou are reliable, commercially aware, and interested in growing with a business rather than staying static in a role.\nAn interest in travel, design, and quality craftsmanship is important, but you also understand how to convert interest into sales and repeat customers.\nYour responsibilities\nYou will deliver a consistently high standard of customer service, acting as a clear and credible ambassador for the Carl Friedrik brand.\nYou will drive sales through confident product knowledge, storytelling, and effective upselling and cross selling.\nYou will actively contribute to building a loyal customer base in New York, developing ongoing relationships with clients and supporting client outreach and follow up in line with the brand’s approach to clientelling.\nYou will maintain strong store standards across presentation, cleanliness, and product care.\nYou will support stock handling and back of house organisation to ensure the store runs efficiently.\nYou will process transactions accurately and professionally, contributing to a smooth end to end customer experience.\nYou will work closely with the wider team to help establish the culture, pace, and expectations of the New York store.\nWhy join Carl Friedrik\nCarl Friedrik is a fast growing premium travel brand with an established and loyal US customer base.\nJoining at this stage offers the opportunity to contribute meaningfully to a high profile store opening and to grow alongside the brand as its retail presence expands.\nStrong performance will be recognised, and as the business develops, there will be opportunities for progression and increased responsibility.\nRole details\nJob type: Part time and full time opportunities available\nAdditional pay: Commission\nBenefits: Employee discount and company benefits\nSchedule: Flexible scheduling including weekends\nLocation: In person, New York\nRequirements\nPrevious retail experience, ideally within a premium or customer focused environment\n\nConfident, engaging communicator with strong presence on the shop floor\n\nComfortable selling premium products and working to sales targets\n\nStrong attention to detail and commitment to high service standards\n\nExperience in clientelling and building long term customer relationships\n\nReliable, proactive, and able to work well as part of a team\n\nFlexible availability, including weekends\n\nEligible to work in the United 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