{"id":1930100,"url":"https://alion.io/job/carmax-sr-engineer-ai-ml","title":"Sr. Engineer, AI & ML","company":{"id":1759292,"name":"CarMax","domain":"carmax.com","url":"https://alion.io/company/carmax-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"AI/ML","role_family":"AI/ML","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Richmond, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":180000,"currency":"USD","period":"year","gross":null,"usd_annual":180000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"Machine Learning","optional":false},{"name":"OpenAI","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"Python","optional":false},{"name":"Semantic Kernel","optional":false},{"name":"Semantic Search","optional":false}],"status":"live","first_seen_at":"2026-10-05T21:36:56Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-09T21:49:25Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220CarMax, the way your career should be!\nPosition Overview\nAs a Sr. Engineer, AI & ML, you will play a pivotal role in designing and implementing advanced Generative AI solutions that elevate CarMax’s omni-channel customer experience. You will leverage expertise in large language models (LLMs), semantic search frameworks, and AI orchestration to deliver innovative, scalable applications. Your work will directly influence CarMax’s technology evolution, ensuring secure, high-performing AI systems that drive business impact.\nWhy CarMax?\nAt CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars - and it’s our associates that help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. This is where innovation meets passion - be inspired and supported to take us to the future.\nTeam Overview\nYou’ll join CarMax’s GenAI team, collaborating with engineers, product leaders, and stakeholders to build next-generation AI capabilities. This team focuses on creating enterprise-grade AI solutions that enhance customer interactions and streamline business processes through cutting-edge machine learning technologies.\nRole Responsibilities\nDesign, develop, and deploy Generative AI models, including LLMs and semantic search frameworks, for customer-facing solutions.\nIdentify and address implementation challenges, providing creative, technically sound solutions.\nBuild integrated monitoring systems to validate AI performance and ensure architecture integrity.\nMentor engineers on best practices for Generative AI development and deployment.\nReview code for quality and adherence to clean coding standards.\nCollaborate on prompt engineering, testing, and evaluation using tools such as PromptFlow.\nDrive continuous improvement in AI architecture through innovation and stakeholder feedback.\nRequired Qualifications\nBachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).\n5+ years of experience in AI/ML, cloud computing, or systems engineering.\nAdvanced proficiency in Python and scripting languages (e.g., shell scripts).\nHands-on experience with Azure OpenAI Service and Azure AI Search.\nExpertise in LLMs, semantic search frameworks, and AI orchestration layers (e.g., Semantic Kernel).\nExperience with DevOps practices, CI/CD pipelines, and testing frameworks.\nStrong communication skills and ability to influence technical vision across teams.\nPreferred Qualifications\nMaster’s degree in Computer Science, Engineering, or related field.\nExperience integrating CI/CD pipelines for prompt engineering with feedback loops.\nKnowledge of advanced Generative AI development tools and frameworks for enterprise-scale applications.\nWork Location and Arrangement: This role will be based out of the CarMax Midtown office, Richmond VA or CarMax Technology Hub, Plano TX and have a Hybrid work arrangement.\nAssociates based in Richmond work onsite 5 days per week. \nAssociates based in Plano work onsite 2 days per week. \nWork Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.\nAbout CarMax\nAt CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.\nAs an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future- for our company, our customers, and the communities we call home.\nCarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.\nThe annual salary for this position is:\n$120,000.00 - $180,000.00May be eligible for bonus and equity.\nBenefits:\nExcept as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.\nAssociates that are considered full-time hourly or commission/incentive eligible:\nTo earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company. \nFor 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. \nAssociates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.\nFor more details about benefits, please visit our CarMax Benefits website.\nUpon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.","description_format":"text","description_chars":5632,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Hybrid work"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[{"name":"Central African Republic","iso":"CF"}],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-10-05T21:36:56Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":29,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-10-09T06:01:00Z"},"pay":{"stated_usd_annual":180000,"is_top_pay":false},"html_url":"https://alion.io/job/carmax-sr-engineer-ai-ml","json_url":"https://alion.io/job/carmax-sr-engineer-ai-ml.json","meta":{"generated_at":"2026-10-10T00:34:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":918,"day_limit":5000,"remaining_today":4082,"minute_limit":60,"resets_at":"2026-10-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1759292},"rest":"https://alion.io/mcp/rest/get_company?id=1759292"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcarmax-sr-engineer-ai-ml"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcarmax-sr-engineer-ai-ml"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcarmax-sr-engineer-ai-ml"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/carmax-sr-engineer-ai-ml\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcarmax-sr-engineer-ai-ml"}]}