{"id":2188454,"url":"https://alion.io/job/carol-woods-communications-desk-operator","title":"Communications Desk Operator","company":{"id":2300647,"name":"Carol Woods","domain":"carolwoods.org","url":"https://alion.io/company/carolwoods","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chapel Hill, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":77000,"period":"year","method":"role_country_seniority_unknown","sample_n":18483},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T16:56:58Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-23T17:18:53Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"1st shift and 3rd shift need. First shift hours 8:00 am- 4:30 pm. Third shift hours 11:30 pm- 8:00 am.\nPRIMARY FUNCTION:\nOperate the main switchboard/reception area in Building 4 during business hours and after-duty hours.\nAlso included in this position is the expectation that the person in this job will:\nUphold and put into daily practice the values of Carol Woods.\nSupport the well-being and quality of life of every individual resident.\nFunction as a good steward of resident resources.\nContribute to Carol Woods approach to continual quality improvement.\nSupport the concepts of a learning organization.\nRESPONSIBILITIES AND DUTIES:\nManage switchboard. Answer phones and dispatch calls for service. \nMonitor emergency alert panels (SARA System), fire panel alarms, door alarms, etc. \nServe as central coordinator in event of a security alarm situation. \nGreet visitors\nAdministrative duties\nCommunicate facility emergencies to designated Maintenance and Engineering personnel.\nPrepare materials from the Electronic Medical records system for residents who are being transported to the Emergency Department as requested.\nAll other duties as assigned.\nQualifications\nREQUIREMENTS:\nEducation:\nHigh school graduate preferred; GED acceptable\nExperience:\nExperience with switchboard, general office work, and public relations \nPhysical Requirements:\nAbility to sit for lengthy periods of time\nCapable of providing assistance to persons using walkers and wheelchairs\nAble to quickly respond to emergencies requiring mobility and strength\nCompetencies:\n\nCommunication\nProblem Solving/Decision Making\nWorking Conditions:\nClimate Controlled Environment.","description_format":"text","description_chars":1649,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Senior Living & Assisted Living","Nursing Homes & Long-Term Care"],"lifecycle":[{"event":"open","at":"2026-10-09T16:56:58Z"}],"visa":[],"liveness":{"score":71,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.786,"p_room":0.9,"age_days":14,"expected_fill_days":31,"reasons":["conf:12","win:mid"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/carol-woods-communications-desk-operator","json_url":"https://alion.io/job/carol-woods-communications-desk-operator.json","meta":{"generated_at":"2026-10-24T12:38:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18232,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2300647},"rest":"https://alion.io/mcp/rest/get_company?id=2300647"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcarol-woods-communications-desk-operator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcarol-woods-communications-desk-operator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcarol-woods-communications-desk-operator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/carol-woods-communications-desk-operator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcarol-woods-communications-desk-operator"}]}