{"id":1005437,"url":"https://alion.io/job/carousell-group-team-leader-offline-store-2","title":"Team Leader (Offline Store)","company":{"id":3766,"name":"Carousell Group","domain":"carousell.com","url":"https://alion.io/company/carousell-group","size_band":null,"is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","hiring_geo_confidence":"structured","locations":["Surabaya, Indonesia"],"countries":["ID"],"hiring_countries":["ID"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-09-17T09:31:58Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-09-23T05:39:25Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India). Visit here for more information.\nLaku6 is the leading AI-first end-to-end electronics recommerce platform in Indonesia where our technology has helped over 500,000 users sell their gadgets directly for cash or via Trade-In with leading eCommerce Partners. and in over 1,000 offline retail shops. We believe that making it easier for sellers to sell and safer for buyers to buy used-electronics and smartphones is a critical step to achieving that. Laku6 is part of Carousell Group, the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).\nVisit www.laku6.com/ for more information.\n Key Responsibilities:\n1. Sales & Customer Experience\nMendorong pencapaian target penjualan harian dan bulanan (trade-in serta penjualan ponsel bekas).\nMemberikan pengalaman terbaik kepada pelanggan melalui pelayanan dan konsultasi yang profesional.\nMengedukasi pelanggan mengenai opsi trade-in serta kondisi perangkat yang dijual.\n2. Team Leadership & Daily Management\nMengawasi dan membimbing aktivitas operasional tim di toko setiap hari.\nMenyusun jadwal kerja, mengelola kehadiran karyawan, serta memotivasi tim untuk mencapai target yang telah ditetapkan.\nMemastikan seluruh anggota tim menjalankan pekerjaan sesuai dengan nilai-nilai perusahaan dan proses penjualan yang berlaku.\n3. Store Operations & Visual Standards\nMenjaga kebersihan toko, memastikan penataan produk berjalan dengan baik, serta memastikan tampilan toko selalu menarik.\nMemastikan seluruh prosedur operasional standar (SOP) dijalankan dengan baik, termasuk proses transaksi, trade-in, dan pemeriksaan perangkat.\nMenangani serta menyelesaikan berbagai kendala operasional yang terjadi di toko.\n4. Inventory Management\nMemantau ketersediaan stok, mengajukan permintaan penambahan stok apabila diperlukan, serta memastikan kualitas perangkat tetap terjaga.\nMengelola proses keluar dan masuknya stok perangkat dengan berkoordinasi bersama Area Supervisor dan tim pusat.\n5. Reporting & Coordination\nMenyusun dan mengirimkan laporan penjualan serta aktivitas trade-in setiap hari.\nMenyampaikan masukan dari pelanggan dan melaporkan kendala operasional kepada Area Supervisor.\nBerpartisipasi dalam rapat mingguan maupun pertemuan tim lainnya.\n6. Local Campaign Execution\nMendukung pelaksanaan kampanye nasional melalui promosi dan aktivitas pemasaran di tingkat toko.\nMengidentifikasi peluang lokal untuk meningkatkan visibilitas toko serta jumlah pengunjung.\n Kualifikasi\nMemiliki pengalaman minimal 1-2 tahun di bidang penjualan ritel atau operasional toko.\n\nMemiliki pengalaman di industri elektronik, gawai, atau barang bekas menjadi nilai tambah.\n\nBerorientasi pada pencapaian target serta memiliki kemampuan memberikan pelayanan pelanggan yang baik.\n\nMemiliki kemampuan komunikasi, kepemimpinan, dan pemecahan masalah yang baik.\n\nMampu mengoperasikan perangkat dan aplikasi digital dasar, seperti sistem Point of Sale (POS), Google Sheets, dan Microsoft Excel.\n\nBersedia bekerja dengan sistem shift, termasuk pada akhir pekan dan hari libur nasional.\n\nMemiliki sepeda motor pribadi dan SIM C yang masih berlaku menjadi nilai tambah.\n\n By proceeding with your application, you are adhering to our PDPA policies. In case you are interested to know more, read about our Candidates Personal Data Privacy Statement.\nBy proceeding with your application, you are adhering to our PDPA policies. In case you are interested to know more, read about our Candidates Personal Data Privacy Statement.","description_format":"text","description_chars":4553,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Indonesian","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Indonesia","iso":"ID","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Marketplaces","Secondhand"],"lifecycle":[{"event":"open","at":"2026-09-17T15:55:12Z"}],"liveness":{"score":65,"band":"ok","label":"Likely open","p_open":1,"p_active":0.687,"p_room":0.945,"age_days":5,"expected_fill_days":15,"reasons":["conf:0","velocity","win:mid"],"computed_at":"2026-09-23T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/carousell-group-team-leader-offline-store-2","json_url":"https://alion.io/job/carousell-group-team-leader-offline-store-2.json","meta":{"generated_at":"2026-09-23T11:37:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}