{"id":671911,"url":"https://alion.io/job/carrier-senior-service-engineer","title":"Senior Service Engineer","company":{"id":13755,"name":"Carrier Global Corporation","domain":"carrier.com","url":"https://alion.io/company/carrier","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":99,"open_postings":240,"ghost_share":0.004,"stale_share":0.013,"repost_share":0.025,"time_to_fill_p50_days":22,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bangkok, Thailand"],"countries":["TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":34000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":7404},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-31T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-15T05:33:58Z","board_verified":true,"closed_at":null,"days_open":45,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":45},"description":"About the Role\nCarrier is seeking a Senior Service Engineer to deliver technical support, troubleshooting, commissioning, and maintenance services for chiller and HVAC systems. This role serves as a key technical advisor to customers while supporting service growth, contract execution, and field team development.\nKey Responsibilities\nLead troubleshooting, root cause analysis, and resolution of chiller and HVAC system issues\n\nSupport start-up, commissioning, maintenance, and emergency service activities\n\nManage service contracts, preventive maintenance schedules, and customer satisfaction\n\nProvide technical guidance and coaching to technicians and field service teams\n\nPrepare technical reports, recommendations, and customer presentations\n\nSupport repair, retrofit, and service contract business opportunities\n\nEnsure compliance with Carrier quality, safety, and EHS standards\n\nQualifications\nBachelor's Degree in Mechanical, Electrical, Mechatronics, HVAC Engineering, or related field\n\n2+ years of experience in Service Engineering, Field Service, Maintenance, or Commissioning roles\n\nExperience with chillers, HVAC systems, cooling equipment, or building services\n\nStrong troubleshooting and problem-solving skills\n\nCustomer-focused with good communication and stakeholder management abilities\n\nGood command of Thai and English\n\nValid driver's license and willingness to travel\n\nCarrier is An Equal Opportunity/AffirmativeAction Employer. 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