{"id":675116,"url":"https://alion.io/job/carrier-staff-site-reliability-engineer","title":"Staff Site Reliability Engineer","company":{"id":13755,"name":"Carrier Global Corporation","domain":"carrier.com","url":"https://alion.io/company/carrier","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":97,"open_postings":234,"ghost_share":0.004,"stale_share":0.013,"repost_share":0.175,"time_to_fill_p50_days":28,"computed_at":"2026-11-08T05:47:12Z"}},"role":"DevOps","role_family":"DevOps","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":96000,"max":192000,"currency":"USD","period":"year","gross":null,"usd_annual":192000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon CloudWatch","optional":false},{"name":"Amazon EC2","optional":false},{"name":"Amazon EKS","optional":false},{"name":"AWS","optional":false},{"name":"AWS CDK","optional":false},{"name":"AWS Lambda","optional":false},{"name":"CI/CD","optional":false},{"name":"CloudFormation","optional":false},{"name":"Datadog","optional":false},{"name":"Grafana","optional":false},{"name":"IAM","optional":false},{"name":"New Relic","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Prometheus","optional":false},{"name":"Self-Healing","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Splunk","optional":false},{"name":"Terraform","optional":false},{"name":"Docker","optional":true},{"name":"Go","optional":true},{"name":"Incident Management","optional":true},{"name":"ISO 27001","optional":true},{"name":"Kubernetes","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true},{"name":"SOC 2","optional":true}],"status":"live","first_seen_at":"2026-08-26T00:00:00Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-08T12:50:03Z","board_verified":true,"closed_at":null,"days_open":75,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":74},"description":"About Carrier\nCarrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.\nAbout the Role\nCarrier's Building Automation Systems (BAS) Cloud organization is seeking a highly skilled Senior Site Reliability Engineer (SRE) to help build, scale, and continuously improve our cloud-native SaaS platform. This role combines software engineering, cloud infrastructure, platform engineering, observability, automation, and operational excellence to ensure world-class reliability, security, and performance for business-critical customer solutions.\nAs a Senior SRE, you will play a key role in defining reliability standards, building self-service platform capabilities, driving automation, and enabling engineering teams to operate highly available services at scale. You will partner closely with software engineering, architecture, cybersecurity, DevOps, cloud operations, and product teams to improve system resilience, accelerate delivery, and reduce operational toil.\nThis is an opportunity to influence the technical direction of a rapidly evolving cloud platform while helping establish engineering best practices across a global organization.\nWhat You'll Do\nPlatform Engineering & Reliability\nDesign, implement, and maintain highly available, scalable, and secure cloud infrastructure supporting Carrier's SaaS platforms.\nDefine and drive Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Service Level Agreements (SLAs) across critical services.\nBuild self-service platform capabilities that enable development teams to deploy and operate services efficiently and consistently.\nDevelop reliability frameworks, standards, and operational best practices that improve platform resiliency and customer experience.\nIdentify reliability bottlenecks and architect solutions to eliminate single points of failure.\nAutomation & Infrastructure as Code\nDevelop automation solutions that eliminate repetitive operational tasks and reduce manual intervention.\nDesign and maintain Infrastructure as Code (IaC) using Terraform, AWS CloudFormation, AWS CDK, or similar technologies.\nBuild and enhance CI/CD pipelines to improve deployment velocity, consistency, and security.\nImplement automated remediation, self-healing capabilities, and operational workflows.\nObservability & Incident Response\nDesign and enhance modern observability solutions using metrics, logs, traces, and distributed monitoring technologies.\nDevelop dashboards, monitoring standards, alerting frameworks, and reliability reporting mechanisms.\nLead incident response efforts for critical production events, including root cause analysis and long-term corrective actions.\nDrive post-incident reviews focused on systemic improvements rather than individual fault.\nCloud Operations & Resilience\nImprove platform performance, availability, scalability, disaster recovery, and business continuity capabilities.\nValidate backup, restoration, and recovery processes through regular testing and continuous improvement efforts.\nCollaborate with engineering teams to implement resilient architectures capable of meeting defined reliability and compliance objectives.\nSupport operational readiness reviews for new services and platform capabilities.\nEngineering Excellence & Leadership\nMentor engineers and provide technical leadership in reliability engineering practices.\nPartner with development teams to improve application reliability throughout the software development lifecycle.\nEstablish and promote a culture of automation, ownership, continuous learning, and operational excellence.\nStay current on emerging technologies and industry best practices within cloud infrastructure, platform engineering, AI-assisted operations, and Site Reliability Engineering.\nOn-Call & Operational Excellence\nParticipate in a shared on-call rotation supporting production environments.\nDrive initiatives focused on reducing operational toil through automation, self-healing systems, and platform improvements.\nContinuously improve incident response processes and platform reliability practices.\nRequired Qualifications\nBachelor's degree in Computer Science, Software Engineering, Information Technology, or a technical field with 7+ years of experience in Site Reliability Engineering, Platform Engineering, DevOps, or Cloud Engineering -OR- Master’s degree in Computer Science, Software Engineering, Information Technology, or a technical field with 5+ years of experience in Site Reliability Engineering, Platform Engineering, DevOps, or Cloud Engineering.\n3+ years of hands-on experience designing and supporting large-scale cloud environments.\n3+ years of experience with Infrastructure as Code (such as Terraform, CloudFormation, AWS CDK).\n3+ years of experience building and maintaining CI/CD pipelines and deployment automation.\n3+ years of extensive experience with Amazon Web Services (AWS), including services such as EKS, EC2, VPC, RDS, Lambda, CloudWatch, and IAM.\n3+ years of experience implementing observability platforms utilizing technologies such as Prometheus, Grafana, Open Telemetry, Datadog, Splunk, or New Relic.\nPreferred Qualifications\nStrong understanding of modern SRE principles, including reliability engineering, observability, toil reduction, incident management, and error budgets.\nStrong scripting or programming experience using Python, Go, PowerShell, Bash, or similar languages.\nStrong knowledge of networking, security, systems architecture, and distributed systems concepts.\nProven experience leading production incident response and root cause analysis activities.\nProven experience with cloud-native platforms and container technologies, including Kubernetes and Docker.\nExperience operating SaaS platforms serving large-scale customer environments.\nExperience supporting compliance frameworks such as SOC 2, ISO 27001, NIST, or similar standards.\nExperience implementing AI-assisted engineering solutions to improve operational efficiency, troubleshooting, automation, and service reliability.\nKnowledge of platform engineering concepts including Internal Developer Platforms (IDP), developer self-service capabilities, and engineering enablement practices.\nAWS certifications or other cloud certifications.\nExcellent communication, leadership, and collaboration skills.\nPay Range\nThe annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.Other Compensation\nThis position is entitled to short-term cash incentives, subject to plan requirements.Benefits\nEmployees are eligible for benefits, including:\nHealth Care Benefits: Medical, Dental, Vision; Wellness incentives\n\nRetirement Benefits\n\nTime off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation\n\nDisability: Short-term and long-term disability\n\nLife Insurance and Accidental Death and Dismemberment\n\nTax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account\n\nTuition Assistance\n\nTo learn more about our benefits offering, please click hereWork with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.\nCarrier EEO Statement and Accommodations Process\nCarrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.\nIf you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at . We will make every effort to meet your needs in accordance with applicable laws.\nApplication Deadline\nApplications will be accepted for at least 3 days from Job Posting Date: 5 November 2026Job Applicant's Privacy Notice\nPlease click on the link to review the Job Applicant Privacy Notice.\nUse of AI\nTechnology-enabled tools may support parts of the recruitment process, with oversight by people.","description_format":"text","description_chars":9597,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","HVAC & Refrigeration","Building Automation & Controls"],"lifecycle":[{"event":"open","at":"2026-09-10T22:45:39Z"},{"event":"close","at":"2026-09-24T04:48:14Z"},{"event":"reopen","at":"2026-11-05T22:02:43Z"}],"visa":[{"country":"US","licensed_sponsor":false,"adverts_offering_sponsorship_24m":22,"sanctioned_now":false,"evidence":"Offered visa sponsorship in 22 of its adverts here in 24 months","filings_12m":0,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["Alion: sponsorship offered in the employer's own job adverts (24 months)"],"filings_for_role_12m":0}],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.647,"p_room":0.28,"age_days":74,"expected_fill_days":28,"reasons":["conf:4","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":{"stated_usd_annual":192000,"is_top_pay":false},"html_url":"https://alion.io/job/carrier-staff-site-reliability-engineer","json_url":"https://alion.io/job/carrier-staff-site-reliability-engineer.json","meta":{"generated_at":"2026-11-09T00:39:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1442,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13755},"rest":"https://alion.io/mcp/rest/get_company?id=13755"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcarrier-staff-site-reliability-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcarrier-staff-site-reliability-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcarrier-staff-site-reliability-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/carrier-staff-site-reliability-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcarrier-staff-site-reliability-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":675116}},{"tool":"search_jobs","arguments":{"company":"carrier.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":675116},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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