{"id":1323166,"url":"https://alion.io/job/cartrack-system-operationsnetwork-operations-center","title":"System Operations/Network Operations Center","company":{"id":234359,"name":"Cartrack","domain":"cartrack.sg","url":"https://alion.io/company/cartrack-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"A","score":86,"open_postings":166,"ghost_share":0.157,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":95,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Networking","role_family":"Networking","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bangkok, Thailand"],"countries":["TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8000,"max_usd":21000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":88},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T09:02:59Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-27T03:18:52Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":3},"description":"As a Application Support at Cartrack Technologies, your main role is to monitor, analyst issue and ensure the proper functioning of IoT devices installed in customer vehicles.\nResponsibilities\nMonitor and ensure all installed devices are working correctly and transmitting data as expected\n\nTroubleshoot and resolve technical issues related to GPS, Censor and other devices system connectivity\n\nSupport Customer Service by answering advanced technical inquiries\n\nCoordinate with technical and technician teams when support is required\n\nEscalate unresolved issues to relevant departments or higher support levels\n\nMaintain records of issues and solutions for future reference\n\nQualifications\nBachelor’s degree in IT, ICT, Engineering, or a related field\n(or equivalent hands-on experience)\n\nNew graduates are welcome, or candidates with up to 1 year of experience in Technical Support or Technical Operations Support *training and guidance will be provided\n\nBasic understanding of wireless systems, IoT systems, or networking concepts is an advantage\n\nAnalytical skills to review device data, system dashboards, and support tickets\n\nStrong problem-solving skills with good attention to detail\n\nGood communication skills in Thai; English is a plus\n\nWillingness to learn and adapt to new technologies and systems\n\nAvailable to stand by to support field teams during holidays (Sat or Sun). Stand by date will be inform and plan in advance.","description_format":"text","description_chars":1435,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Thai","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","IoT Platforms & Solutions"],"lifecycle":[{"event":"open","at":"2026-09-26T23:39:56Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":95,"reasons":["conf:26","win:early","comp:junior,brand"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/cartrack-system-operationsnetwork-operations-center","json_url":"https://alion.io/job/cartrack-system-operationsnetwork-operations-center.json","meta":{"generated_at":"2026-09-29T04:12:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3962,"day_limit":5000,"remaining_today":1038,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}