{"id":2173848,"url":"https://alion.io/job/carvana-inside-sales-representative-3","title":"Inside Sales Representative","company":{"id":4008,"name":"Carvana","domain":"carvana.com","url":"https://alion.io/company/carvana","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":77,"open_postings":282,"ghost_share":0,"stale_share":0.922,"repost_share":0.004,"time_to_fill_p50_days":26,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Yaphank, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":25,"currency":"USD","period":"hour","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-06-17T21:36:16Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-22T04:56:56Z","board_verified":true,"closed_at":null,"days_open":126,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":126},"description":"Pay range: $22-$25 hourly\nAbout Us\nADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.\nWe work in a service industry and embrace a “we” versus “I” culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do.\nWe’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!\nRole and Team\nReporting to the General Sales Manager (GSM) or designated Manager, the Inside Sales Representative acts as a tactical partner by building and maintaining customer/client relationships in order to grow the auction business. This position is responsible for establishing and maintaining relationships with assigned customers including individual dealers, dealer groups, institutional accounts and others resulting in auction sales.\nResponsibilities\nMake sure customers receive prompt, efficient and courteous attention by providing excellent customer service and responding to phone calls, emails, and text messages in a timely manner.\nResolve customer complaints in a friendly, courteous manner and advise Management of all serious complaints or incidents.\nMaintain a professional appearance, orderly work environment and friendly disposition by greeting customers and guests promptly and with courtesy, both on the phone and in person.\nArrange Hotel and Flight reservations with our local transportation department.\nContact dealers daily to solicit and develop new buy business and sell business via telephone and internet. Discuss inventory needs, current and future promotions, and upcoming sales.\nMaintain current customers and act as liaison for Outside Sales Representative, consignment dealers and auction personnel by maintaining relationships and developing new business.\nComplete a minimum number of calls as set forth by the GSM or designated manager and log each call.\nPerform Sale Day duties as set forth by GSM or Sales Supervisor. This includes but is not limited to providing exceptional customer services, IF duties, block representation, printing reports, setting-up displays and post-sale reporting.\nBuild strong ADESA.com customer relationships through training, education, and awareness to match the customer’s needs to the product offerings. Navigate and educate customers on all aspects of ADESA.com and smart phone applications.\nResponsible for impacting and achieving overall sales goals. Practice and promote teamwork at all times while setting a good example of attitude and performance.\nProperly use and navigate ADESA’s CRM to log calls, run reports and view dashboards.\nCommunicate with all departments to ensure proper marketing of sale inventory and maximize vehicle exposure for sale.\nVehicle exposure for specific units and consigners (Call Campaigns)\nEducate customers on new and existing services to meet overall company goals.\nRespond to and follow proper procedures on employee and customer accidents, injuries and loss or damage to any property. Report all incidents to the GSM and/or Sales Supervisor.\nPractice and promote Company Core Values: Integrity, Customer Care, Innovation, Safety, Teamwork, Employee Welfare, Community Involvement and Fun.\nMust know, practice and ensure that Company policies, procedures, and applicable state and federal laws are followed at all times.\nContact dealers in territory to purchase units as well as run aged units on Sale Days.\nSkills and Attributes\nStrong computer ability\nExcellent customer service skills\nSales and marketing experience\nOffice Administration Experience\nBilingual a plus\nSalesforce and Tableau experience a plus\nAbility to work independently and exercise good business judgment and discretion\nWell organized and responsible with an aptitude in problem solving\nExcellent verbal and written communications\nStrong multitasking skills along with the ability to adapt to changing work environments\nDemonstrate ability to learn, retain and articulate product related information and provide unscripted responses on appropriate subject matter\nQualifications\nHigh School or GED required.\n1 year of customer service and administrative experience.\nAutomotive/auction experience preferred.\nMust be at least eighteen (18) years of age.\nMust be qualified to operate a motor vehicle and possess a valid driver’s license.\nMust have a demonstrated ability to read, write, and communicate effectively in English.\nMust have the ability to physically operate vehicle equipment and tools.\nADESA Benefits and Perks\nCompetitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!\nOther Requirements\nTo be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. \nThe physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking\nPotential - running, jumping, yelling or other rapid or forceful movement in emergency situations\n\nVisual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. \nPhysical Working Conditions\nThis position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.\nNote: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.\n\nTo be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.\nLegal Stuff\nHiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.\nADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.\nPlease note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. 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