{"id":2869653,"url":"https://alion.io/job/carvana-quality-assurance-coordinator-chicago","title":"Quality Assurance Coordinator - Chicago","company":{"id":4008,"name":"Carvana","domain":"carvana.com","url":"https://alion.io/company/carvana","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":285,"ghost_share":0,"stale_share":0.849,"repost_share":0.004,"time_to_fill_p50_days":29,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":19,"max":20,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T15:56:27Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-29T08:07:01Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Pay Range: $19.50 - $20.50 hourly (based on level of experience)\nLocation:2785 Beverly Rd, Hoffman Estates, IL 60169\nShift:Mon-Fri 6am to 3pm *Overtime may be expected depending on production goals\nAbout Us\nADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair, reconditioning, and auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.\nWe work in a service industry and embrace a “we” versus “I” culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do.\nWe’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!\nRole and Team\nReporting to the Reconditioning Manager or other designated manager, assures the quality of the Detail Shop process “First Time Right” is applied by Detailers. Communicate with the detail line staff concerning quality and production goals, expectations, and be the first point of contact per detail line.\nResponsibilities\nInspect the quality of work done by each team member, identify vehicle quality that does not meet company standards. Communicate with team members in a positive and collaborative manner when quality does not meet standards.\nIdentify the strengths of detailers to effectively create their assignments within the detail process.\nEnsure proper techniques and procedures are being implemented by team members. Train team members on standard operating procedures for vehicle detail.\nAssist on the detail line and perform final detail tasks as needed\nMaintain a professional appearance, orderly work environment and friendly disposition. Assist with shop cleaning and basic equipment maintenance\nMaintain a clean and safe work environment. Report all incidents to management immediately. \nProperly log the vehicle information into the computer upon satisfactory completion of inspection.\nPhotograph and stage vehicles to ensure focused and clear pictures per standards. \nReturn customer’s vehicles in clean condition.\nRun inventory reports for the detail shop. \nAdvise the designated Manager of all equipment breakdowns and required maintenance immediately.\nAny other duties assigned by the designated manager\nSkills and Attributes\nTeam player who can collaborate well with multiple departments, customers and vendors\nStrong customer service skills\nHigh degree of safety focus\nProven ability to multitask while maintaining attention to detail\nAbility to work in a fast-paced environment\nExcellent verbal and written communication skills\nQualifications\nHigh School diploma or GED preferred\nXX certification\nXX experience preferred\nMust be 18 years of age and have a valid driver’s license that meets the requirements\nAble to safely drive a variety of make/model/sizes of vehicles\nProficiency with computer systems and applications\nADESA Values\nOur Next Customer May Be Your Mom: Every customer deserves the same level of care and respect one would give to their own mother.\nWe’re All in This Together: The company is unified by the shared goal of providing fantastic customer experiences, achieved through mutual trust, respect, and understanding.\nThere Are No Sidelines: Employees are encouraged to be proactive, work hard, and take ownership of what needs to be done in a fast-paced environment.\nBe Brave: Employees should not fear taking risks, pushing themselves outside their comfort zones, or being decisive, even if they stumble along the way.\nZag Forward: The company empowers creative and passionate thinking to find meaningful ways to be different and deliver amazing experiences.\nDon’t Be a Richard: A simple guiding principle to act appropriately and professionally.\nStay Scrappy: This value rejects mediocrity and \"good enough,\" pushing employees to do more with less to pass savings on to customers.\nADESA Benefits and Perks\nCompetitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!\nOther Requirements\nTo be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. \nThe physical activity requirements of the position range from Light to Medium Physical Work. \nConstant - standing, watching, touching, listening, walking, talking\nFrequent - bending, stooping, kneeling, lifting, grasping, pushing, pulling\nPotential - running, jumping, yelling or other rapid or forceful movement in emergency situations\nVisual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. \nPhysical Working Conditions\nThis position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.\nTo be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.\nLegal Stuff\nHiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.\nADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.\nPlease note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. 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