{"id":3691339,"url":"https://alion.io/job/carvana-specialist-network-operations","title":"Specialist, Network Operations","company":{"id":4008,"name":"Carvana","domain":"carvana.com","url":"https://alion.io/company/carvana","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":289,"ghost_share":0.003,"stale_share":0.827,"repost_share":0.01,"time_to_fill_p50_days":30,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Networking","role_family":"Networking","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tempe, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false}],"status":"live","first_seen_at":"2026-11-03T15:53:01Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-08T18:39:23Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Position Overview:\nThe Logistics Network Operations Specialist provides real-time support across Carvana's transportation and delivery network, serving as a key contact for Site Leaders and Vehicle Transporters. This role fields driver calls, resolves on-road disruptions, and partners with Internal stakeholders to protect route performance and on-time delivery. Strong candidates bring excellent communication and problem-solving skills, plus comfort with operational data and Google Sheets and understanding operational data . \nWhat you’ll be doing:\nServe as the first point of contact for Carvana-employed Vehicle Transporters and Advocates, providing phone support for on-road incidents as they happen\nSource and select vendors that deliver strong service while mitigating risk and downtime\nSupport Logistics field teams in real time to maintain route integrity and service levels\nMonitor exceptions and conduct root cause analysis to minimize postponed deliveries\nUse multiple internal systems to gather data and troubleshoot issues that arise in transit\nMaximize outbound capacity to improve on-time delivery and reduce transit times\nPartner with Logistics Field Leadership, Fleet Maintenance, Market Operations, and Network Planning to minimize network disruptions\nApply strong analytical and Google Sheets skills to organize and interpret operational data\nDocument incidents accurately and communicate status and resolution plans to Logistics Field Leadership\n\nWhat the job requires:\nTo be able to do your job at Carvana, there are some basic requirements we want to share with you.\n High School Diploma or GED, or equivalent experience.\n2+ years of practical experience in Maintenance or Logistics.\nExperience in Logistics Operations with knowledge of DOT regulations and compliance, FMCSA, and HOS\nAbility to work as a team player and interact with customers, managers, and coworkers in a professional and courteous manner.\nAbility to multitask and prioritize effectively.\nAbility to maintain professionalism in a fast-paced environment. \nAbility to work variable schedule(s) as necessary.\nAbility to commute and work out of the Tempe headquarters.\nAbility to work in an office environment, with extensive use of computers. \nAbility to sit for up to eight hours per day. \nAbility to communicate clearly and concisely, both written and oral.\n\nAbout Carvana\nAt Carvana, we're on a mission to change the way people buy cars. We're a technology company bringing transparency and convenience to the car buying process. We believe in putting the customer first and fostering a culture of innovation and collaboration. Our team members are our greatest asset, and we're committed to providing a workplace where everyone can thrive.\nCarvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.\nHiring is contingent on passing a complete background check . This role is not eligible for visa sponsorship. Must be at least 18 years of age. 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