{"id":2187645,"url":"https://alion.io/job/carvana-systems-administrator-riverside","title":"Systems Administrator - Riverside","company":{"id":4008,"name":"Carvana","domain":"carvana.com","url":"https://alion.io/company/carvana","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":80,"open_postings":201,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-13T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riverside, United States","Los Angeles, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":75000,"currency":"USD","period":"year","gross":null,"usd_annual":75000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"DHCP","optional":false},{"name":"Gmail","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Service Desk","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-06-24T21:19:34Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-13T07:57:44Z","board_verified":true,"closed_at":null,"days_open":110,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":110},"description":"We offer a competitive salary between $70k-$75k a year with opportunities for merit increase based on performance.\nAbout Carvana\nAt Carvana, we’re changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years.\nToday, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we’re just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical.\nWorking here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you’ll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you’re driven to grow and make an impact as part of a collaborative team, you’ll fit right in. Learn more about what it’s like to work here from thepeople that already do. \nTHIS IS A 100% ON-SITE POSITION (Monday through Friday)\nAbout the team and position\nWe need to be super approachable and always willing to go above and beyond to help our Carvana family. It could be as simple as connecting their monitor to as complicated as tuning their flux capacitor to precisely 1.21 gigawatts! We expect smart people who are doers with bright ideas, willing to put their game-face on, take on new challenges, and juggle many assignments at once.\nIn return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day.\nWhat you’ll be doing\nTravel up to 60% to help set up and support new and existing remote Carvana Locations to include (desktop, server, network, security surveillance, and AV).\nCommunicate with internal and external users and vendors on project timeline and completions. \nDeal with anything that is powered (wired or wireless)\nWhen not on the road, take incoming calls, emails, and walk-ups related to all IT issues and requests from both PC and Mac users.\nSet up IT accessories (monitors, docking stations, phones, etc.) for all new hires and help current users with occasional desk moves.\nDocument solutions to new problems and share them with the rest of the team.\nMonitoring system performance to ensure everything runs smoothly and securely.\nConfiguring and maintaining networked computer systems including hardware, system software, and applications to ensure availability, reliability and security. \nMaintain physical security for all infrastructure and endpoint devices and ensure to follow Carvana security best practices.\nProvides support for implementation, troubleshooting, and maintenance of Information Technology platforms.\nParticipate in hardware refresh project assigned to Carvana locations \nParticipate in providing internal business support by resolving escalation requests and provide technical support when requested.\nDiagnosing and resolving hardware, software, networking, and system issues when they arise.\nMonitor helpdesk ticketing system and ensure tickets are resolved on time to meet Carvana defined SLA. \nCoordinate with 3rd party vendors, IT providers and other business units for any specific requirements or on-site installation or upgrade.\nMaintain inventory for all infrastructure related hardware in the Carvana inventory System. \nDocument solutions for new problems in Jira. \nAbility to participate in an on-call rotation and after hours work when needed\nWhat you should have\nThis is a service desk and user-facing support role. The qualifying candidate must be enthusiastic, energetic, and must take pride in helping people solve their computer problems. Service with a smile is a requirement! Additionally, you will have...\nHigh School Diploma or equivalent\nValid and current driver’s license. \nAdvanced skills administering Windows Server, Active Directory, DHCP, and other network services.\nAdvanced skills in Windows Operating System (recent flavors: Windows 7,8,10) and the knowledge to create and push images.\nKnowledge in Mac OS X (recent flavors: El Capitan, Sierra, High Sierra).\nExperience working with Meraki Security Appliances.\nExperience with all major types of mobile devices (iOS, Android, Windows).\nAn understanding of enterprise network environments .\nBasic knowledge and troubleshooting skills for IP Phones.\nExperience with G-Suite including Gmail, Calendar, and Drive.\nIntermediate skills supporting MS Office suite, especially Outlook and Office 365.\nExperience with troubleshooting AV equipment such as HD TVs or Projectors.\nProject management experience is a plus.\n4-6 years of IT experience in fast-paced environments\nWhat we’ll offer in return\nFull-Time Salary Position with a competitive salary.\nMedical, Dental, and Vision benefits.\n401K with company match.\nA multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.\nA great wellness program to keep you healthy and happy both physically and mentally.\nAccess to opportunities to expand your skillset and share your knowledge with others across the organization.\nA company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.\nA seat in one of the fastest-growing companies in the country.\nOther requirements\nTo be able to do your job at Carvana, there are some basic requirements we want to share with you.\nMust be able to read, write, speak, and understand English.\nMust be able to lift up to 70 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.\nMust be able to carry and transport up to 70 pounds up to 20 feet.\nRequires excellent visual acuity and manual dexterity.\nOf course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. \nLegal stuff\nHiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.\nCarvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.\nPlease note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. 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