{"id":2118351,"url":"https://alion.io/job/carvana-title-administrator","title":"Title Administrator","company":{"id":4008,"name":"Carvana","domain":"carvana.com","url":"https://alion.io/company/carvana","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":199,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Plainfield, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":19,"currency":"USD","period":"hour","gross":null,"usd_annual":38000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T22:30:16Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-12T12:33:48Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Pay range: $18-$19 hourly\nAbout Us\nADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services, including repair, reconditioning, and auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America, from retail to commercial, OEM & more.\nWe work in a service industry and embrace a “we” versus “I” culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do.\nWe’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion, including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!\nRole and Team\nReporting to the Office Manager, Commercial Accounts Manager, or other designated manager, the Title Administrator reviews and processes automotive titles through the auction process in a customer-facing environment.\nResponsibilities\nAct as the first point of contact to onsite visitors who enter the front office, including internal and external customers and vendors, and third-party visitors. Direct or guide visitors as appropriate.\nAssist customers at the front counter, primarily to support title needs, but may provide general customer service as needed.\nAccept, review, and analyze titles for accuracy and completeness. Identify corrections or additional documentation required for title processes. \nApply strong knowledge of local state Department of Motor Vehicle rules, regulations, and fee structures for automotive buyers and sellers, including lien sale and out-of-state or country requirements. Communicate requirements with managers, customers, and team members.\nCalculate estimated fees associated with title processes\nComplete titles for transfer between buyers and sellers according to jurisdictional requirements\nSubmit requests for duplicate titles or other documentation\nVerify buyer, seller, and vehicle information in internal databases and title paperwork; review odometer readings, release of liens, customer and payment status\nIdentify and prepare titles to send to customers \nAccurately enter and update information in the internal databases.\nProcess payments (no cash handling). Verify flooring plan payments.\nMaintain a filing system for titles and other documents. \nRun and review reports, customer worksheets, vehicle inventory, and title lists to identify \nAnswer phones in a professional manner; discern the caller’s needs, respond, or transfer to the appropriate department. Make outbound telephone calls to customers regarding payment status and collections.\nAny other duties assigned by the designated manager\nSkills and Attributes\nTeam player who can collaborate well with multiple departments, customers, and vendors\nStrong customer service skills and professional presence\nAnalytical thinking and problem-solving skills\nStrong organizational skills\nHigh degree of safety focus\nProven ability to multitask while maintaining attention to detail\nAbility to work in a fast-paced environment\nExcellent verbal and written communication skills\nData entry skills\nQualifications\nHigh School diploma or GED preferred\nNotary certification preferred\nMay require active certification from state Department of Motor Vehicles for Title and Registration processing, depending on location.\n1 year of previous automotive title experience, typically obtained from an auction, dealership, or state motor vehicle department.\nMust be 18 years of age and have a valid driver’s license that meets the requirements\nAble to safely drive a variety of make/model/sizes of vehicles\nProficiency with computer systems and applications\nADESA Values\nOur Next Customer May Be Your Mom: Every customer deserves the same level of care and respect one would give to their own mother.\nWe’re All in This Together: The company is unified by the shared goal of providing fantastic customer experiences, achieved through mutual trust, respect, and understanding.\nThere Are No Sidelines: Employees are encouraged to be proactive, work hard, and take ownership of what needs to be done in a fast-paced environment.\nBe Brave: Employees should not fear taking risks, pushing themselves outside their comfort zones, or being decisive, even if they stumble along the way.\nZag Forward: The company empowers creative and passionate thinking to find meaningful ways to be different and deliver amazing experiences.\nDon’t Be a Richard: A simple guiding principle to act appropriately and professionally.\nStay Scrappy: This value rejects mediocrity and \"good enough,\" pushing employees to do more with less to pass savings on to customers.\nADESA Benefits and Perks\nCompetitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!\nOther Requirements\nTo be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. \nThe physical activity requirements of the position range from Light to Medium Physical Work. \nConstant - standing, watching, touching, listening, walking, talking\nFrequent - bending, stooping, kneeling, lifting, grasping, pushing, pulling\nPotential - running, jumping, yelling or other rapid or forceful movement in emergency situations\nVisual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. \nPhysical Working Conditions\nThis position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors, and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.\nTo be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.\nLegal Stuff\nHiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.\nADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.\nPlease note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. 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