{"id":1291986,"url":"https://alion.io/job/casap-technical-program-manager","title":"Technical Program Manager","company":{"id":1965703,"name":"Casap","domain":"casaphq.com","url":"https://alion.io/company/casaphq","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Gem","truth_index":{"grade":"C","score":58,"open_postings":10,"ghost_share":0.7,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-30T05:45:00Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":220000,"currency":"USD","period":"year","gross":null,"usd_annual":220000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-05-04T20:58:28Z","employer_posted_date":"2026-08-31","last_verified_at":"2026-09-29T19:42:56Z","board_verified":true,"closed_at":null,"days_open":149,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":148},"description":"Help us solve fraud asap with Casap, where we’re building the world's first AI-native disputes automation and fraud prevention platform. Our mission is to create a future where trust is a given and fraud is rare by empowering financial institutions to automate disputes, eliminate first-party fraud, and turn manual back-office workflows into loyalty-building moments for customers and members.\nWe’re a Series A startup founded by product leaders from Robinhood and Chime, and we’ve raised over $30M from Emergence, Lightspeed, Primary Ventures, SoFi, and others. We have incredible product market fit, an exceptionally ambitious and kind culture, and our CEO, Shanthi, was recently named to Inc. Magazine’s 2026 Female Founders 500. Over the past 12 months we’ve more than 10x’ed revenue and we’re just getting started.\nLocation\nThis is a hybrid role based out of our San Francisco, CA or New York, NY office. Our team works in-office time on Mondays, Wednesdays, and Fridays.\nAbout the Role\nCasap is seeking talented Technical Program Managers to join our teams in San Francisco and New York City, excited to supercharge how banks operate with a rapidly scaling product at the forefront of automation and Artificial Intelligence.\nWhat You'll Do\nServe as the primary point of contact for new customers from post-sale through go-live, acting as the “face of Casap” during onboarding.\nLead technical kickoff calls, walking clients through the implementation plan and aligning on scope, timeline, and integration needs.\nTranslate client requirements (e.g. stack, fraud workflows, capabilities) into clear technical specs for the engineering team.\nCoordinate with client-side IT, InfoSec, and fraud teams to drive integrations forward and address security or infrastructure needs.\nPartner closely with internal engineering and product teams to scope work, remove blockers, and keep implementations on track.\nManage all onboarding meetings and communications with a white-glove, enterprise-ready approach.\nRepresent Casap with professionalism and executive presence when working with financial institutions, credit unions, and fintechs.\nEnsure a smooth handoff to the platform support team once clients are fully live and integrated.\nWhat You’ve Done\n5+ years of experience in technical project management, solutions engineering, or customer implementation roles, ideally in SaaS or fintech.\nComputer science foundation - a BS in Computer Science, Engineering, or a related technical field, or equivalent hands-on software engineering experience.\nStrong technical fluency - able to understand APIs, data workflows, and customer environments, and translate requirements for engineering teams.\nDirect experience working with enterprise clients, especially in financial services, fintech, or other regulated industries.\nProven track record managing complex, cross-functional projects involving product, engineering, and external stakeholders.\nExcellent communication skills with the ability to engage both technical and executive-level stakeholders.\nHighly organized and detail-oriented, with the ability to manage multiple projects in fast-paced environments.\nNice to Have\nBonus: Familiarity with fraud systems, payment infrastructure, or chargeback processes!\nCompensation\nThe base pay range for this role is $120,000 - $220,000 per year.\nCasap's compensation package includes a competitive base salary benchmarked against real-time market data, as well as equity for all full-time roles. We also offer exceptional benefits, as well as bonuses and commission plans for applicable roles. The listed US-based compensation rangeis a guideline and may be modified. Final compensation will vary based on market conditions, geographic location, and candidate qualifications, including relevant knowledge, skills, and experience assessed during the interview process.\n Start-up equity\n Full health, vision & dental coverage\n 401K with match\n One Medical membership\n Stocked kitchens + weekly lunches\n Commuter benefit\n Team building events & happy hours\n Flexible PTO\n Apple equipment + annual home office budget\nCasap is an equal opportunity employer that supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class. Casap is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.","description_format":"text","description_chars":4558,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Home office"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services"],"lifecycle":[{"event":"open","at":"2026-09-26T07:58:57Z"}],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.225,"p_room":0.28,"age_days":148,"expected_fill_days":42,"reasons":["conf:10","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-09-30T05:45:00Z"},"pay":{"stated_usd_annual":220000,"is_top_pay":true},"html_url":"https://alion.io/job/casap-technical-program-manager","json_url":"https://alion.io/job/casap-technical-program-manager.json","meta":{"generated_at":"2026-10-01T02:40:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"search","counted_by":"address","units_charged":0,"used_today":0,"day_limit":null,"remaining_today":null,"minute_limit":null,"resets_at":"2026-10-02T00:00:00Z"}}}