{"id":4285375,"url":"https://alion.io/job/cascade-loans-processing-development-manager-internal-applicants-only","title":"Processing Development Manager (Internal Applicants Only)","company":{"id":669688,"name":"Cascade Loans","domain":"cascadeloans.com","url":"https://alion.io/company/cascadeloans","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T19:55:02Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T21:38:14Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Medical, Dental, Vision, Life, 401K match, PTO, Sick Time, 10 Paid Holidays, Remote work opportunities\nWhat you'll do at Cascade:\nServe the American Dream Through Attainable Home Ownership.\n*Internal Applicants Only*\n*Hybrid, in office 2x/month in Mckinney, TX, or Chandler, AZ*\nPosition Overview\nAs the Processing Development Manager, you lead our entire team of Jr. Processors and Processing Assistants. This is our seeding ground and a critical management role on the team. The assistants you manage are our bench. They should be hungry, and ready to learn, and many hold two- or four-year degrees and want a real career. Your job is to continue the training of these team members after they exit initial training, and find the gaps in each person, and figure out how to get them to the next step. Your success is determined by how well your team does and how prepared they are to be promoted to the processing or other roles. Additionally, you will be expected to integrate offshore team members into your team successfully.\nYou report to the Director of Processing. Your assistants sit on your team, not under individual processors, which means everyone gets the same standardized training and the same chance to grow no matter who they support. You know this role is working when your people are getting promoted out of your department and into processing and other roles across the company.\nKey Responsibilities\nGrowing and Developing the Bench\nBuild and run phased training program that takes assistants from entry level tasks to advanced tasks to covering pipelines while processors are out to full processing proficiency\nEnsure all assistants and Jr Processors can complete all tasks across all channels proficiently\nSource and interview strong talent, eager to grow, and create a path for them.\nIdentify low performers early and address it quickly\nTrain on all aspects of supporting a processor, track their progress, and certify them as they are signed off on each group of tasks using a scorecard\nIdentify gaps and build a clear plan to close them and move each person to the next step.\nBuild the assistant team into a shared resource so work is balanced across the group instead of stuck with whoever supports a given processor.\nCreate job aids and other resources used by the team to help do their job\nLeadership and Standards\nEnsure team members are meeting minimum requirements and actively balance the workload to maintain company SLAs and turn times\nIntroduce ways to integrate off shoring talent into the team and tasks\nLead the Processing Assistant Team Lead, who covers pipelines and serves as the first point of contact for the assistants.\nRun meetings and hold regular one on ones with team members, constantly providing feedback, and EOY reviews\nBe comfortable having direct conversations, including hiring, coaching, and letting people go when needed.\nPartner closely with the Processing Managers and the Training Team so what assistants learn lines up with what processors actually need.\nMinimum Requirements\nMinimum 3 years of mortgage loan processing experience\nEvidence of being a top performer in current role\nA strong understanding of both what a processing assistant does and what a loan processor does, so you can train toward the next step.\n A genuine desire to develop people and get them promoted.\nComfortable having hard conversations and holding people accountable\nTop notch quality in your own work, since you set the standard others learn from.\nRecent working knowledge of Encompass\nStrong organization, communication, and the ability to manage many people and priorities at once.\nNote: External candidate must bring management experience\nBonus Skills\nManufactured Housing knowledge a plus\n Training experience a plus\nExperience with Encompass Task-Based Workflow a plus\nAbout Cascade & Our Culture:\nSince opening our doors in 1999, Cascade Financial Services has grown to become one of the most trusted lenders in Attainable Housing. Our goal is to help thousands of families realize the dream of home ownership by offering mortgage loan solutions customized to the manufactured housing marketplace leveraging state-of-the-art business automation coupled with the most skilled professionals in the industry.\nThe Cascade culture lives in our team members!!! We are focused and dedicated to developing and providing a platform for growth. We are proud of the team that we've built and are looking for great people who will embrace our values and contribute to them: T.I.E.S. Teamwork, Integrity, Excellence, and Service. We believe in work/life balance and a positive/family-like work environment. Together, we will continue to lead the way and make a difference.\nJoin our team and assist us to Serve the American Dream Through Attainable Home Ownership.","description_format":"text","description_chars":4794,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Mortgage Lending & Brokers"],"lifecycle":[{"event":"open","at":"2026-11-13T21:38:14Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":34,"reasons":["conf:0","win:early"],"computed_at":"2026-11-13T22:33:18Z"},"pay":null,"html_url":"https://alion.io/job/cascade-loans-processing-development-manager-internal-applicants-only","json_url":"https://alion.io/job/cascade-loans-processing-development-manager-internal-applicants-only.json","meta":{"generated_at":"2026-11-13T22:33:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":44924,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":669688},"rest":"https://alion.io/mcp/rest/get_company?id=669688"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcascade-loans-processing-development-manager-internal-applicants-only"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcascade-loans-processing-development-manager-internal-applicants-only"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcascade-loans-processing-development-manager-internal-applicants-only"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cascade-loans-processing-development-manager-internal-applicants-only\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcascade-loans-processing-development-manager-internal-applicants-only"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4285375}},{"tool":"search_jobs","arguments":{"company":"cascadeloans.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4285375},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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