{"id":3881895,"url":"https://alion.io/job/cascade-services-service-technician-3","title":"SERVICE TECHNICIAN","company":{"id":3866860,"name":"Cascade Services","domain":"cascadeservices.com","url":"https://alion.io/company/cascadeservices","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":75,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["West Palm Beach, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T18:24:55Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T18:49:18Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Title: HVAC Service Technician\nCompany: East Coast Mechanical\nLocation: 1727 Old Okeechobee Rd, West Palm Beach, FL 33409\nJob Type: Full-Time\nCOME JOIN THE TEAM!\nAre you looking for a role that offers you anopportunity to be a part of a dynamic, innovative company? Looking for great pay and a fantastic opportunity. Then we have the opportunity for you at East Coast Mechanical (ECM)! Join a long-standing company of40 plus years, which has been recognized with an outstanding reputation in the industry for always taking care of their service technicians and their customers. With over 100 trucks on the road, 175 employees and growing, ECM is the best that South Florida has to offer forAC, Plumbing, Electrical, and Home Service Warranty Contracts!\nWe are the leader in home warranty service and A/C sales generating more than 30 million in revenue.Come join a winning team and be part of something special! Where people are valued, and success is built on a strong, positive culture! We don’t just fix air conditioners. We restore comfort, protect homes, and build lifelong customer relationships.\nJob Summary:\nWe are seeking an experienced and motivated HVAC Service Technician to join ECM's growing service team. In this role, you will be responsible for diagnosing, repairing, maintaining, and servicing residential and light commercial HVAC systems while delivering an outstanding customer experience at every call.\nThe ideal technician is skilled, dependable, professional, and takes pride in quality workmanship.\nMULTIPLE POSITIONS AVAILABLE & SKILL LEVELS!\nWe're experiencing exponential growth and scaling! What an amazing opportunity to join such an established organization!\nEssential Duties and Responsibilities:\nThe essential functions include, but are not limited to, the following:\nMinimum of 3-5 years air conditioning experience required\nTravel to homes and businesses daily as scheduled\nTroubleshooting the electrical systems in the AC and diagnostic repairs\nFamiliar with new equipment, and high-end communicating systems.\nConducting maintenance, and repairs on air conditioning (HVAC) systems.\nDiagnose system issues, make recommendations for repairs or replacements, and ensure that all work is completed in compliance with safety and environmental regulations.\nRepair and diagnose HVAC systems with excellent troubleshooting skills ensuring compliance with environmental regulations.\nTroubleshoot electrical systems and air conditioning units, utilizing schematics and mechanical knowledge.\nProvide exceptional customer service while addressing client concerns and inquiries.\nDetermine customer’s needs and discuss all solutions.\nGenerate sales on every call.\nInspect currentHVAC systems for efficiency and safety.\nConduct performance tests with specialized tools\nRenew maintenance contracts for current customers.\nSell maintenance contracts to new customers.\nMaintain accurate inventory of all tolls and HVAC parts.\nTroubleshooting current HVAC system issues\nRepair damaged HVAC systems\nObey company Code of Ethics and Team Rules\nAccurately complete service documentation in ServiceTitan\nMaintain a clean, organized, and fully stocked service vehicle\nFollow all safety protocols, EPA guidelines, and company policies\nMinimum Qualifications:\nHigh School Diploma/GED or equivalent experience\nValid Driver’s License\nTier I (Maintenance & IAQ)\nOne-year related experience in the HVAC industry or equivalent combination of education and experience\nResponsible for equipment tune ups / CTUs\n Responsible for vent cleanings (Includes blower wheel cleaning + in place evap cleaning)\nTier II (Service)\n3-years related experience in the HVAC industry or equivalent combination of education and experience\nProven ability to complete a service diagnosis and complete minor repairs\nResponsible for equipment tune ups / CTUs\nResponsible for Lead Setting\nTier III\n5-years related experience in the HVAC industry or equivalent combination of education and experience\n Proven ability to complete a service diagnosis and complete repairs (minor to complex in nature)\nResponsible for CTUs\nAccountable for Tune Ups that are focused on Service and Sales\nAssists in Corrections/Installs when necessary\nPreferred Qualifications:\nNATE Certification\nExperience with heat pumps, mini-splits, and high-efficiency systems\nExperience using ServiceTitan or similar field service software\nLocal experience in the Florida/Space Coast market\nCompensation & Benefits:\nCompetitive hourly pay (based on experience) plus performance-based incentives\nOvertime opportunities and on-call pay\nCompany truck, fuel card, and tools (for qualified technicians)\nMedical, dental, and vision insurance\n401(k) with company match\nPaid time off and paid holidays\nUniforms, phone, and ongoing professional training\nClear career advancement into Lead, Senior Technician, or Service Management\nLicense/Certification:\n Driver's License (Required)\nWhy Join ECM?\nAt ECM, our technicians are the backbone of our success. We invest in our people, reward strong performance, and provide the support and structure you need to succeed. If you’re driven, dependable, and ready to be part of something growing and exciting, ECM is the place for you.\nApply today to launch a rewarding career with purpose.\nFor immediate consideration, please apply in person or respond to this job post.\nAddress:\n1727 Old Okeechobee Rd, West Palm Beach, FL 33409","description_format":"text","description_chars":5411,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-11-06T18:24:55Z"}],"visa":[],"liveness":{"score":66,"band":"ok","label":"Likely open","p_open":1,"p_active":0.662,"p_room":1,"age_days":2,"expected_fill_days":29,"reasons":["conf:3","stale_co","wave","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/cascade-services-service-technician-3","json_url":"https://alion.io/job/cascade-services-service-technician-3.json","meta":{"generated_at":"2026-11-09T22:01:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11099,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3866860},"rest":"https://alion.io/mcp/rest/get_company?id=3866860"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcascade-services-service-technician-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcascade-services-service-technician-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcascade-services-service-technician-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cascade-services-service-technician-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcascade-services-service-technician-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3881895}},{"tool":"search_jobs","arguments":{"company":"cascadeservices.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3881895},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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