Senior AI Software Engineer

Location: This is a fully remote position located in Colombia.

Contact

Maira Russo - Senior Talent Acquisition Partner

What you'll be doing:

• Define and evolve the technical architecture for Caseware’s AI platform,

establishing architectural standards, contracts, and design principles that enable

scalable, secure, reusable, and trustworthy AI capabilities across multiple teams.

• Design, build, and operate AI systems powered by LLMs, retrieval pipelines, agentic

workflows, and AI-enabled services, including multi-agent systems, agent

execution runtimes, workflow orchestration, memory management, and human-inthe-loop AI capabilities.

• Design and implement evaluation, governance, auditability, and traceability

frameworks that ensure AI systems are measurable, explainable, compliant, and

continuously improving.

• Translate advances in AI into practical, maintainable platform capabilities that

solve real customer problems.

• Influence technical direction through architecture reviews, RFCs, design

discussions, and hands-on collaboration.

• Evaluate emerging AI technologies, models, frameworks, and cloud capabilities.
• Lead proof-of-concepts that inform platform strategy and future investments.
• Balance delivery speed, quality, maintainability, and long-term platform health

when making technical decisions.

• Drive reliability, observability, monitoring, alerting, and incident response practices

across AI systems and platforms.

• Ensure systems are resilient, scalable, cost-effective, and operationally efficient in

production environments.

• Partner closely with Product, QA, Security, Domain SMEs, and Engineering teams to

deliver business value.

• Act as a trusted technical leader, helping teams succeed through collaboration,

influence, and shared ownership.

• Mentor engineers across teams and contribute to raising overall engineering

maturity.

What you'll bring:

• 8+ years of professional software engineering experience, with demonstrated

impact beyond a single team

• 2+ years building and operating production AI systems.
• Proven experience designing distributed, SaaS, cloud-native, multi-tenant

platforms at scale.

• Proven experience designing distributed, SaaS, cloud-native, multi-tenant

platforms at scale.

• Experience implementing AI guardrails, governance controls, and safety

mechanisms.

• Strong understanding of AI system tradeoffs including latency, cost, accuracy,

reliability, and scalability.

• Extensive experience building and operating production systems on AWS.
• Experience with Infrastructure as Code using CDK, CloudFormation, or Terraform.
• Experience mentoring engineers and influencing architectural decisions across

teams.

• Strong English language communication and collaboration skills.
• Comfortable operating in fast-moving environments with ambiguity and evolving

requirements.

Nice to Have

• Experience operating systems in regulated or compliance-heavy domains.
• Familiarity with accounting, auditing, or financial workflows.

Tech stack you’ll be working with:

• Backend & Platform: TypeScript, NestJS, Python
• Cloud & Infrastructure: AWS EKS, AWS Lambda, AWS Bedrock, AWS AgentCore
• Search & Retrieval: AWS OpenSearch Serverless
• Document & Data Processing: AWS Textract, DynamoDB, S3
• AI Evaluation & Observability: LangFuse, LangSmith, LangChain, LangGraph
• AI-Assisted Development: GitHub Copilot, AWS Kiro
• Developer Tooling: GitHub, GitHub Actions, Nx Monorepo
• Collaboration: Jira, Confluence, Microsoft Teams, Outlook

Perks & Benefits

• ¨Contrato a termino Indefinido¨ with all the legal benefits
• Prepaid Medicine
• Life insurance and funeral assistance
• Internet allowance
• Home office stipend
• Competitive compensation - above the market average
• 100% remote work environment and an excellent work-life balance
• Opportunity to work for a growing global SaaS leader company
• A culture that promotes independence, innovation, trust, and accountability
• Open space to be creative, innovative and strategize for the future
• Mentorship by highly experienced professional
• Budget for training, we want you to grow
• 5 Personal Time Off days per year
• Sick Leave Top up to total 100% of salary paid by the employer from Day 3 to 90.
• Recognition Award, additional paid time off in recognition of the corresponding year of service
• Upgrade vacation starting at 5 years of service
• AI-first environment: Be part of an AI-first engineering organization that embraces modern tools, automation, and AI-driven ways of working.