{"id":2622506,"url":"https://alion.io/job/cashfree-payments-technical-solution-engineer-2","title":"Technical Solution Engineer 2","company":{"id":917,"name":"Cashfree Payments","domain":"cashfree.com","url":"https://alion.io/company/cashfree","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Kula","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17500,"max_usd":38000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Java","optional":false},{"name":"Linux","optional":false},{"name":"SQL","optional":false},{"name":"Unix","optional":false},{"name":"Datadog","optional":true},{"name":"Grafana","optional":true},{"name":"Kibana","optional":true}],"status":"live","first_seen_at":"2026-10-14T13:55:51Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-16T00:59:06Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About the role\nAs a Technical Solution Engineer (Level 2) at Cashfree, you are the bridge between our L1/L2 support teams and Engineering, turning complex merchant issues into clear, actionable fixes. You own complex technical issues and engineering bugs through to resolution within defined SLAs, and you work as part of engineering sprints to build internal tools and product features that feed into the product roadmap. This role suits someone who enjoys debugging production issues as much as writing the code that prevents them.\nYour Opportunity\nWork closely with customers to understand their most critical business problems and propose the right solutions.\n\nBe the go-to technical expert for Engineering, Sales and Customer teams when deployment challenges come up.\n\nReview problem logs, spot recurring issues and help fix them for good.\n\nTake ownership of reported technical issues and see them through to resolution.\n\nUnderstand customer issues and advocate for their needs with cross-functional teams, including product and engineering teams to find ways to improve the product and drive high-quality production.\n\nMaintain knowledge base articles, runbooks, and troubleshooting guides and mentor L1 engineers\n\nRequirements\n2+ years of experience\n\nKnowledge of Unix/Linux-based systems.\n\nHands-on experience with Java.\n\nExperience writing SQL queries to pull data for debugging.\n\nStrong analytical and logical thinking.\n\nGood problem-solving and debugging skills.\n\nA creative approach to finding and building solutions.\n\nGood to have: experience with monitoring tools (Kibana, Grafana, Datadog), payments or fintech integrations, and micro services.\n\nResponsibilities\nOwn the end-to-end development of banking and financial institution integrations into the Cashfree product suite.\n\nBuild custom solutions, APIs and dashboards for internal and external teams to improve how we operate.\n\nAct as the technical expert for Engineering, Sales and Customer teams to resolve technical challenges.\n\nBe the voice of developers and merchants, and help shape the product roadmap to improve their experience.","description_format":"text","description_chars":2105,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-15T13:55:51Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":33,"reasons":["conf:1","win:early"],"computed_at":"2026-10-16T02:24:25Z"},"pay":null,"html_url":"https://alion.io/job/cashfree-payments-technical-solution-engineer-2","json_url":"https://alion.io/job/cashfree-payments-technical-solution-engineer-2.json","meta":{"generated_at":"2026-10-16T02:24:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3729,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":917},"rest":"https://alion.io/mcp/rest/get_company?id=917"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcashfree-payments-technical-solution-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcashfree-payments-technical-solution-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcashfree-payments-technical-solution-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cashfree-payments-technical-solution-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcashfree-payments-technical-solution-engineer-2"}]}