{"id":1905699,"url":"https://alion.io/job/cast-ai-client-partner-india","title":"Client Partner | India","company":{"id":54,"name":"CAST AI","domain":"cast.ai","url":"https://alion.io/company/cast-ai","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":77,"open_postings":7,"ghost_share":0,"stale_share":0.714,"repost_share":0,"time_to_fill_p50_days":69,"computed_at":"2026-10-05T05:45:15Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17500,"max_usd":40000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":18},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false},{"name":"Kubernetes","optional":false},{"name":"Machine Learning","optional":false}],"status":"live","first_seen_at":"2026-10-05T11:35:17Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-06T01:57:55Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Why CAST AI?\nCAST AI is the leading Kubernetes cost optimization platform for AWS, GCP and Azure customers. The company is on a mission to deliver a fully automated Kubernetes experience. What’s unique about CAST AI is that its platform goes beyond monitoring clusters and making recommendations; it utilizes advanced machine learning algorithms to analyze and automatically optimize clusters, saving customers 50% or more on their cloud spend, improving performance and reliability, and boosting DevOps and engineering productivity.\nThe company has raised $73M from investors, including Cota Capital, Creandum, Uncorrelated Ventures, and Vintage Investment Partners. CAST AI has nearly 200 employees globally and is headquartered in Miami, Florida.\nHowever, this is merely the beginning. Our product roadmap is filled with exciting innovations that are yet to come. We are searching for intelligent, motivated, and self-reliant people to help us fulfill this ambitious mission.\nOur Client Partners work closely with our existing customers to build long-lasting customer relationships and ensure increased adoption, quick value realization and long-term delight for each customer's journey. Account Managers will also be tasked with upselling and cross-selling our existing and new solutions to their managed accounts and will be compensated accordingly based on these results.\nCore values that hold us all together:\nPRACTICE CUSTOMER OBSESSION. Focus on the customer journey and work backwards. Strive to deliver customer value and continuously solve customer problems. Listen to customer feedback, act, and iterate to improve customer experience.\nLEAD. Take ownership and lead through action. Think and act on behalf of the entire company to build long-term value across team boundaries.\nDEVELOP AND HIRE THE BEST. Strive to raise the performance bar by continuously investing in yourself, the team and by hiring the best possible candidates for every position. Drive towards personal development and professional growth, and mentor others to raise the collective bar.\nEXPECT AND ADVOCATE CHANGE. Strive to innovate and accept the inevitable change that comes with innovation. Constantly welcome new ideas and opinions. Share insights responsibly with unwavering openness, honesty, and respect. Once a path is chosen, be ready to disagree and commit to a direction.\nRole overview\nAs a Customer Success Client Partners at CAST AI, you are an entrepreneurial, independent and enterprise-style professional who is experienced in selling and managing customers in the cloud SaaS space, specifically in the following or adjacent industries: Cloud Infrastructure, Cloud Cost Control, Cloud Security and DevOps tools.\nAs we continue our rapid global expansion, we are looking for growth-oriented Account Managers to join the team and maximize the phenomenal market opportunity that exists for CAST AI and our customers, with main responsibilities being:\nRevenue Growth and Retention\nIdentifying and executing upsell and cross-sell opportunities\nExpanding ARR value through additional products, upsell / cross-sell.\nDriving renewals and reducing churn within the existing customer base\nRelationship Management\nBuilding and maintaining strong relationships with key stakeholders and decision makers\nActing as the primary point of contact for customer needs and escalations\nMapping the account to understand organisational structure and identify new champions or buyers\nAccount Planning and Strategy\nDeveloping account plans with clear growth targets and timelines\nConducting regular business reviews (QBRs) to demonstrate value delivered\nForecasting revenue from the account and tracking pipeline within it\nCustomer Success Alignment\nWorking closely with Customer Success or Technical Account Management teams to ensure product adoption\nMonitoring customer health and usage metrics to spot expansion or risk signals\nAddressing issues proactively before they affect renewal or satisfaction\nInternal Coordination\nCollaborating with product, support, and leadership teams to resolve customer issues\nCommunicating customer feedback internally to shape product or service improvements\nCoordinating with sales engineering or solutions teams on technical expansion opportunities\nReporting and Metrics\nTracking and reporting on net revenue retention, expansion revenue, and renewal rates\nMaintaining accurate account and opportunity records in CRM\n\nRequirements\nProven experience in customer account management including execution of upsell, value realization and customer planning.\n\n5+ years of experience as an Account Manager or Account Executive\n\nAbility to identify key contacts, understand client needs, and tailor proposals to address those needs.\n\nDemonstrated success in negotiation and closing, with a commitment to long-term customer satisfaction.\n\nExperience with Kubernetes, sales lifecycle, and Cloud space is a significant plus\n\nWhat's in it for you?\nCareer Growth\nOpportunity to work with a high-growth, cutting-edge technology company in the Kubernetes and cloud cost optimization space\nClear career path of growth.\nExposure to enterprise-level accounts and strategic decision makers\nLearning and Development\nHands-on experience with a modern SaaS platform and emerging technologies (Kubernetes, cloud infrastructure, AI driven optimization)\nMentorship and guidance from experienced leaders in sales and customer success\nStructured onboarding and continuous training on products and account management best practices.\nImpact and Ownership\nOwnership of a portfolio of accounts with direct influence on revenue growth and customer outcomes\nAutonomy to design and execute account strategies\nCompensation and Rewards\nCompetitive base salary with performance linked incentives tied to renewals and expansion revenue\nPotential for additional earnings through upsell and cross sell commissions\nRecognition programs for top performers ( Annual President's Club).\nWork Environment\nCollaborative, fast paced culture with cross functional exposure (product, customer success, engineering)\nFlexibility in work arrangements, where 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