{"id":3070503,"url":"https://alion.io/job/cast-ai-solutions-architect-india","title":"Solutions Architect | India","company":{"id":54,"name":"CAST AI","domain":"cast.ai","url":"https://alion.io/company/cast-ai","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":74,"open_postings":6,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":69,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":54000,"period":"year","method":"role_seniority_country_cell","sample_n":37},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Akamai","optional":false},{"name":"Hugging Face","optional":false},{"name":"Kubernetes","optional":false},{"name":"Platform Engineering","optional":false}],"status":"live","first_seen_at":"2026-10-22T05:56:14Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-22T09:18:56Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Why Cast AI?\nCast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.\nThe old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.\nOver 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.\nGlobal team, diverse perspectives\n We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. \nUnicorn momentum\n In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.\nJoin us as we build the future of autonomous infrastructure.\nAbout this role: \n&:first-child]:mt-0 [li>&:last-child]:mb-0\">\n*:first-child>&]:pt-0 [li>*:last-child>&]:pb-0 whitespace-pre-wrap u-break-words\">We are hiring a Solutions Architect to join our Customer Success team and support strategic customers across APAC.\n&:first-child]:mt-0 [li>&:last-child]:mb-0\">\n*:first-child>&]:pt-0 [li>*:last-child>&]:pb-0 whitespace-pre-wrap u-break-words\">This is a hands-on, customer-facing technical role for someone with strong Kubernetes, SRE and DevOps experience. You will work alongside Technical Account Managers and Client Partners, becoming the escalation point when a customer conversation requires deeper technical expertise, stronger architecture guidance or support with a complex production issue.\n*:first-child>&]:pt-0 [li>*:last-child>&]:pb-0 whitespace-pre-wrap u-break-words\"> \n&:first-child]:mt-0 [li>&:last-child]:mb-0\">\n*:first-child>&]:pt-0 [li>*:last-child>&]:pb-0 whitespace-pre-wrap u-break-words\">You will work directly with customers to understand their Kubernetes environment, diagnose technical challenges, guide them towards the right Cast AI solution and help them realise more value from the platform. You will also identify and support expansion opportunities, including positioning Omni where it can solve a meaningful customer problem.\n&:first-child]:mt-0 [li>&:last-child]:mb-0\">\n*:first-child>&]:pt-0 [li>*:last-child>&]:pb-0 whitespace-pre-wrap u-break-words\">This is not a traditional post-sales support role. You need to be comfortable in front of senior technical stakeholders, able to explain complex Kubernetes topics clearly and willing to travel to customer sites when needed.\n&:first-child]:mt-0 [li>&:last-child]:mb-0\">\n*:first-child>&]:pt-0 [li>*:last-child>&]:pb-0 whitespace-pre-wrap u-break-words\">The role covers APAC. \nRequirements:\nSix to twelve years of relevant experience in SRE, DevOps, Cloud Infrastructure, Platform Engineering, Solutions Engineering or a similar role.\nStrong hands-on Kubernetes experience. You need to understand how clusters, workloads, networking, scaling and resource management operate in production.\nMeaningful prior experience as an SRE or DevOps Engineer. This is essential. Candidates without a real operational background are unlikely to succeed in the technical interview or the role.\nExperience troubleshooting production incidents, including diagnosing root cause, resolving the issue and implementing improvements afterwards.\nStrong understanding of cloud infrastructure and modern cloud-native tooling.\nAble to communicate technical concepts in a logical, clear and customer-friendly way.\nComfortable speaking with engineering leaders, platform teams, SREs, DevOps teams and senior technical stakeholders.\nInterested in a customer-facing role, whether you already work with customers or want to move from a deeply technical role into one.\nComfortable operating in a fast-growing, less structured environment where ownership and initiative matter.\nWilling to travel to customer locations for a few days per month.\nResponsibilities :\nAct as the senior technical escalation point for strategic and complex customer conversations.\nPartner with Technical Account Managers on customer onboarding, adoption, technical risk and platform value.\nWork with Client Partners to identify and support expansion opportunities within existing customers.\nLead technical discovery sessions with customers to understand their Kubernetes architecture, workloads, operational challenges and priorities.\nAdvise customers on Kubernetes reliability, efficiency, scaling and platform best practices.\nHelp customers diagnose and resolve complex production issues involving Kubernetes clusters, workloads, resource management, networking or platform reliability.\nRepresent Cast AI in customer meetings, technical workshops and occasional on-site visits across APAC.\nSupport the commercial adoption of Omni by connecting product capabilities to genuine customer needs.\nShare recurring customer feedback, technical blockers and product opportunities with Product and Engineering teams.\nWork closely with a team of SREs and cloud infrastructure specialists within Customer Success.\nWhat’s in it for you?\nEnjoy a flexible, remote-first global environment.\nCollaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.\nEquity options.\nGet quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.\nSpend 10% of your work time on personal projects or self-improvement. \nLearning budget for professional and personal development - including access to international conferences and courses that elevate your skills.\nTeam-building budget and company events to connect with your colleagues.\nEquipment budget to ensure you have everything you need.\nExtra days off to help maintain a healthy work-life balance.\nHiring process\nScreening call with Recruiter\nHiring Manager interview\n1-2 additional interviews based on the role\nCulture Check interview with an executive\n*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.\n*Please note that Cast AI does not provide any form of visa sponsorship/work permit.","description_format":"text","description_chars":6677,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events","Equity"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Virtualization & Containers","Cloud Cost & Multi-Cloud Management"],"lifecycle":[{"event":"open","at":"2026-10-22T09:18:56Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":69,"reasons":["conf:2","win:early"],"computed_at":"2026-10-22T12:09:29Z"},"pay":null,"html_url":"https://alion.io/job/cast-ai-solutions-architect-india","json_url":"https://alion.io/job/cast-ai-solutions-architect-india.json","meta":{"generated_at":"2026-10-22T12:09:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10453,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":54},"rest":"https://alion.io/mcp/rest/get_company?id=54"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcast-ai-solutions-architect-india"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcast-ai-solutions-architect-india"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcast-ai-solutions-architect-india"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cast-ai-solutions-architect-india\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcast-ai-solutions-architect-india"}]}