{"id":180259,"url":"https://alion.io/job/cast-ai-technical-account-manager-india","title":"Technical Account Manager | India","company":{"id":54,"name":"CAST AI","domain":"cast.ai","url":"https://alion.io/company/cast-ai","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":80,"open_postings":5,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Bengaluru, India","Delhi, India","Mumbai, India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":58000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":134},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"FinOps","optional":false},{"name":"GCP","optional":false},{"name":"Kubernetes","optional":false},{"name":"Machine Learning","optional":false}],"status":"closed","first_seen_at":"2026-08-31T14:38:12Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-10T21:38:13Z","board_verified":false,"closed_at":"2026-11-10T21:38:13Z","days_open":71,"trust":{"level":"ok","repost_count":2,"flags":["repost"],"days_open":70},"description":"Why CAST AI?\nCAST AI is the leading Kubernetes automation platform for AWS, GCP and Azure customers. The company is on a mission to deliver a fully automated Kubernetes experience. What’s unique about CAST AI is that its platform goes beyond monitoring clusters and making recommendations; it utilizes advanced machine learning algorithms to analyze and automatically optimize clusters, saving customers 50% or more on their cloud spend, improving performance and reliability, and boosting DevOps and engineering productivity.\nThe company has raised $73M from investors, including Cota Capital, Creandum, Uncorrelated Ventures, and Vintage Investment Partners. CAST AI has nearly 200 employees globally and is headquartered in Miami, Florida.\nHowever, this is merely the beginning. Our product roadmap is filled with exciting innovations that are yet to come. We are searching for intelligent, motivated, and self-reliant people to help us fulfill this ambitious mission.\nCore values that hold us all together:\nDEVELOP AND HIRE THE BEST: Be curious and improve continuously to foster personal development and professional growth.\nLEAD: Take ownership, never kick the can, and drive things forward in a full-power mode. The company is in your hands.\nEXPECT AND ADVOCATE CHANGE: Constantly welcome new ideas and opinions. Share insights responsibly with unwavering openness, honesty, and respect.\nPRACTICE CUSTOMER OBSESSION: The customer always, always, always comes first. Solve the customer’s problem, be open to feedback, act on it, and the rest will follow.\nA Glimpse into the Customer Success Team\nOur customer-obsessed technical account management team is dedicated to delivering world-class assistance to our clients. They are the bridge between our customers and the wider CAST AI organization, representing the customer's voice to CAST AI and the voice of CAST AI to the customer. The team ensures that our customers are successful in their use of our platform.\nRole overview\nTechnical Leadership: The technical account manager is the technical leader and trusted advisor for their assigned customers. Your customers should not hesitate to reach out to you as the first point of escalation, and you are responsible for orchestrating resources to achieve our team’s shared goal of customer delight.\nTechnical Customer Onboarding: You will lead the technical onboarding process for new customers, ensuring that all their clusters are connected to CAST AI in 90 days. This is a highly technical role; you will work closely with DevOps engineers and SREs. We are looking for candidates with a strong technical background who can easily convey complex technical concepts to a variety of audiences.\nRenewals: Own and drive the renewal process to closure in partnership with the account team. We believe that a successful renewal is a natural outcome of delivering continuous proactive value through regular check-ins.\nFinOps Business Reviews: You are responsible for continuously showcasing the value of CAST AI through monthly and quarterly business reviews. You will lead these discussions (remote and in-person) and highlight cost savings, automation, upcoming innovation and new products.\nTechnical Up-skilling: We take great pride in continuously improving our technical skills. All technical account managers at CAST AI are either CKAD/CKA holders. If you do not have a CKAD certification, it is mandatory to achieve the certification within 6 months of joining, sponsored by us. \nRequirements\nBachelor's or Master's degree in Computer Science, Engineering, or a related field. Foundational knowledge is crucial for understanding the complex technical aspects of our product.\nMinimum of 5 years of professional experience in cloud computing, focusing on major platforms like AWS, Azure, or GCP. Additionally, experience in container orchestration with Kubernetes is highly desirable.\nStrong problem-solving skills and technical acumen. It would help you navigate complex technical environments and develop solutions that align with client needs.\nExcellent communication skills, both written and verbal. You must be able to articulate technical concepts clearly and understandably to various audiences, including those who may need a technical background.\nCKAD and/or CKA certification(s) is an immense advantage.\nWhat's in it for you?\nJoin a fast-growing, cutting-edge company that’s redefining cloud-native automation and optimization.\nCollaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.\nEnjoy a flexible, remote-first work environment with opportunities to travel and engage with customers worldwide.\nReceive a competitive compensation package, equity options, and extensive benefits.","description_format":"text","description_chars":4772,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Virtualization & Containers","Cloud Cost & Multi-Cloud Management"],"lifecycle":[{"event":"open","at":"2026-08-31T15:22:06Z"},{"event":"close","at":"2026-09-01T03:52:21Z"},{"event":"reopen","at":"2026-09-28T12:29:56Z"},{"event":"close","at":"2026-09-29T00:12:22Z"},{"event":"reopen","at":"2026-11-05T14:48:36Z"},{"event":"close","at":"2026-11-10T21:38:13Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/cast-ai-technical-account-manager-india","json_url":"https://alion.io/job/cast-ai-technical-account-manager-india.json","meta":{"generated_at":"2026-11-12T13:54:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28931,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":54},"rest":"https://alion.io/mcp/rest/get_company?id=54"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcast-ai-technical-account-manager-india"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcast-ai-technical-account-manager-india"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcast-ai-technical-account-manager-india"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cast-ai-technical-account-manager-india\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcast-ai-technical-account-manager-india"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":180259}},{"tool":"search_jobs","arguments":{"company":"cast.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":180259},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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